Lenovo ThinkPad T40p IBM System Information Center Administrator's Guide - Page 58

Contacting, System, Information, Center, technical, expert, Obtaining, support

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Contacting a System Information Center technical expert Technical assistance for the System Information Center is available through the System Information Center Web site. You can contact an System Information Center technical expert through the e-mail service provided on the System Information Center Web site. To access the Web site, go to: http://www3.ibm.com/pc/support/site.wss/document.do?Indocid=MIGR-56187 To obtain the telephone number for your country or region, complete the following steps: 1. Go to http://www.ibm.com/pc/support/ 2. Click Support phone list. 3. Click ThinkVantage Technologies. Obtaining support Charges for support for the System Information Center program apply in the following way: Server code installed on IBM or non-IBM computers All telephone support is provided on a fee-per-incident basis (regardless of the brand of computer on which the program is installed). Client code installed on IBM computers During the first 30 days after the program has been installed, IBM provides free telephone support. After this period, telephone support is provided on a fee-per-incident basis. Client code installed on non-IBM computers Telephone support is provided on a fee-per-incident basis. The prices associated with fee-based support vary depending on your geographic location. For more information, contact IBM. See "Contacting a System Information Center technical expert" on page 50 for more details. 50

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Contacting
a
System
Information
Center
technical
expert
Technical
assistance
for
the
System
Information
Center
is
available
through
the
System
Information
Center
Web
site.
You
can
contact
an
System
Information
Center
technical
expert
through
the
e-mail
service
provided
on
the
System
Information
Center
Web
site.
To
access
the
Web
site,
go
to:
http://www-
3.ibm.com/pc/support/site.wss/document.do?Indocid=MIGR-56187
To
obtain
the
telephone
number
for
your
country
or
region,
complete
the
following
steps:
1.
Go
to
2.
Click
Support
phone
list
.
3.
Click
ThinkVantage
Technologies
.
Obtaining
support
Charges
for
support
for
the
System
Information
Center
program
apply
in
the
following
way:
Server
code
installed
on
IBM
or
non-IBM
computers
All
telephone
support
is
provided
on
a
fee-per-incident
basis
(regardless
of
the
brand
of
computer
on
which
the
program
is
installed).
Client
code
installed
on
IBM
computers
During
the
first
30
days
after
the
program
has
been
installed,
IBM
provides
free
telephone
support.
After
this
period,
telephone
support
is
provided
on
a
fee-per-incident
basis.
Client
code
installed
on
non-IBM
computers
Telephone
support
is
provided
on
a
fee-per-incident
basis.
The
prices
associated
with
fee-based
support
vary
depending
on
your
geographic
location.
For
more
information,
contact
IBM.
See
“Contacting
a
System
Information
Center
technical
expert”
on
page
50
for
more
details.
50