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Lenovo ThinkPad T430s (English) User Guide - Page 158

: Machine Type and Serial Number are invalid., 2101: Detection error on HDD1 Ultrabay HDD

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Solution: Neither the date nor the time is set in the computer. Set the date and time, using the ThinkPad Setup. • Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card. Solution: The mini PCI Express network card is not supported on this computer. Remove it. • Message: 1820: More than one external fingerprint readers are attached. Power off and remove all but the reader that you set up within your main operating system. Solution: Power off and remove all but the reader that you set up within your main operating system. • Message: 2000: ThinkVantage Active Protection sensor diagnostics failed. Solution: ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced. • Message: 2100: Detection error on HDD0 (Main HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working. Have the Mini SATA device serviced. • Message: 2110: Read error on HDD0 (Main HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2111: Read error on HDD1 (Ultrabay HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2112: Read error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working. Have the Mini SATA device serviced. • Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced. • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced. • Message: The power-on password prompt Solution: A power-on password or a supervisor password is set. Type the password and press Enter to use the computer (refer to "Using passwords" on page 49). If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still see the same error message, have the computer serviced. • Message: The hard disk password prompt Solution: A hard disk password is set. Type the password and press Enter to use the computer (refer to "Hard disk passwords" on page 50). • Message: Hibernation error Solution: The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computer cannot resume normal operation. 140 User Guide

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	19
Locating computer controls, connectors, and indicators	19
Front view	19
Right-side view	21
Left-side view	22
Bottom view	23
Rear View	24
Status indicators	26
Locating important product information	27
Machine type and model label	27
FCC ID and IC Certification number label	28
Certificate of Authenticity label	29
Features	29
Specifications	31
Operating environment	31
ThinkVantage programs	32
Accessing ThinkVantage programs	32
Introduction to ThinkVantage programs	33
Chapter 2. Using your computer	37
Register your computer	37
Frequently asked questions	37
Special keys and buttons	39
Function key combinations	39
Volume and mute buttons	41
Windows key	42
Using the UltraNav pointing device	42
Using the TrackPoint pointing device	43
Using the touch pad	44
Disabling the UltraNav pointing device and using an external mouse	45
Adding the UltraNav icon to the system tray	45
Power management	45
Checking battery status	45
Using the ac power adapter	46
Charging the battery	46
Maximizing battery life	47
Managing your battery power	47
Power-saving modes	47
Handling the battery	48
Connecting to the network	50
Ethernet connections	50
Wireless connections	50
Presentations and multimedia	54
Changing display settings	54
Connecting a projector or external display	54
Setting up a presentation	57
Using the Extend desktop function	57
Using the NVIDIA Optimus Graphics feature	58
Using audio features	58
Using an integrated camera	59
Using the optical drive	59
Using an ExpressCard, a flash media card, or a smart card	60
Chapter 3. You and your computer	63
Accessibility and comfort	63
Ergonomic information	63
Comfort	64
Accessibility information	64
Traveling with your computer	65
Travel tips	65
Travel accessories	65
Chapter 4. Security	67
Attaching a mechanical lock	67
Using passwords	67
Passwords and sleep mode	67
Typing passwords	67
Power-on password	68
Hard disk passwords	68
Supervisor password	70
Hard disk security	72
Setting the security chip	73
Using the fingerprint reader	74
Notice on deleting data from your hard disk drive or solid state drive	77
Using and understanding firewalls	78
Protecting data against viruses	78
Chapter 5. Recovery overview	79
Creating and using recovery media	79
Performing backup and recovery operations	80
Using the Rescue and Recovery workspace	81
Creating and using a rescue medium	82
Reinstalling preinstalled applications and device drivers	83
Solving recovery problems	84
Chapter 6. Replacing devices	85
Static electricity prevention	85
Replacing the battery	85
Replacing a memory module	87
Replacing the hard disk drive or solid state drive	90
Replacing the keyboard	92
Replacing a PCI Express Mini Card for wireless LAN/WiMAX connection	96
Replacing a PCI Express Mini Card for wireless WAN connection	103
Replacing the Serial Ultrabay Slim device	110
Replacing the SIM card	110
Replacing the backup battery	112
Chapter 7. Enhancing your computer	115
Finding ThinkPad options	115
Using the Serial Ultrabay Slim bay	115
Performing a hot swap operation	115
Performing a warm-swap operation	115
Installing a secondary hard disk drive into the Serial Ultrabay Slim bay	116
ThinkPad docking stations and port replicators	118
Front view	119
Rear view	121
Attaching a ThinkPad port replicator or docking station	123
Detaching a ThinkPad port replicator or docking station	126
Security feature	126
Using the system lock key	127
Chapter 8. Advanced configuration	129
Installing a new operating system	129
Before you begin	129
Installing Windows 7 operating system	130
Installing device drivers	131
ThinkPad Setup	132
Main menu	132
Config menu	133
Date/Time menu	139
Security menu	139
Startup menu	143
Restart menu	144
Updating your system UEFI BIOS	145
Using system management	145
System management	145
Setting management features	146
Chapter 9. Preventing problems	149
General tips for preventing problems	149
Making sure device drivers are current	150
Taking care of your computer	151
Cleaning the cover of your computer	152
Chapter 10. Troubleshooting computer problems	155
Diagnosing problems	155
Troubleshooting	155
Computer stops responding	155
Spills on the keyboard	156
Error messages	156
Errors without messages	159
Beep errors	160
Memory problems	160
Networking	160
Keyboard and other pointing devices	162
Display and multimedia devices	163
Fingerprint reader problems	166
Battery and power	167
Drives and other storage devices	170
A software problems	171
Ports and connectors	171
Chapter 11. Getting support	173
Before you contact Lenovo	173
Getting help and service	173
Using diagnostic programs	174
Lenovo Support Web site	174
Calling Lenovo	174
Purchasing additional services	175
Appendix A. Regulatory information	177
Wireless related information	177
Location of the UltraConnect wireless antennas	178
Locating wireless regulatory notices	179
Export classification notice	180
Electronic emissions notices	180
Federal Communications Commission Declaration of Conformity	180
Industry Canada Class B emission compliance statement	180
European Union - Compliance to the Electromagnetic Compatibility Directive	181
German Class B compliance statement	181
Korea Class B compliance statement	181
Japan VCCI Class B compliance statement	182
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	182
Lenovo product service information for Taiwan	182
When attaching an external monitor	182
Appendix B. WEEE and recycling statements	183
EU WEEE statements	183
Japan recycling statements	183
Recycling information for Brazil	184
Battery recycling information for Taiwan	184
Battery recycling information for the European Union	185
Battery recycling information for the United States and Canada	185
Appendix C. ENERGY STAR model information	187
Appendix D. Notices	189

Match case Limit results 1 per page

Solution

: Neither the date nor the time is set in the computer. Set the date and time, using the ThinkPad

Setup.

•

Message

: 1802: Unauthorized network card is plugged in - Power off and remove the network card.

Solution

: The mini PCI Express network card is not supported on this computer. Remove it.

•

Message

: 1820: More than one external ﬁngerprint readers are attached. Power off and remove all but

the reader that you set up within your main operating system.

Solution

: Power off and remove all but the reader that you set up within your main operating system.

•

Message

: 2000: ThinkVantage Active Protection sensor diagnostics failed.

Solution

: ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced.

•

Message

: 2100: Detection error on HDD0 (Main HDD)

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: 2101: Detection error on HDD1 (Ultrabay HDD)

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: 2102: Detection error on HDD2 (Mini SATA)

Solution

: The Mini SATA device is not working. Have the Mini SATA device serviced.

•

Message

: 2110: Read error on HDD0 (Main HDD)

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: 2111: Read error on HDD1 (Ultrabay HDD)

Solution

: The hard disk is not working. Have the hard disk serviced.

•

Message

: 2112: Read error on HDD2 (Mini SATA)

Solution

: The Mini SATA device is not working. Have the Mini SATA device serviced.

•

Message

: 2200: Machine Type and Serial Number are invalid.

Solution

: Machine Type and Serial Number are invalid. Have the computer serviced.

•

Message

: 2201: Machine UUID is invalid.

Solution

: Machine UUID is invalid. Have the computer serviced.

•

Message

: The power-on password prompt

Solution

: A power-on password or a supervisor password is set. Type the password and press Enter to

use the computer (refer to “Using passwords” on page 49). If the power-on password is not accepted, a

supervisor password might have been set. Type the supervisor password and press Enter. If you still see

the same error message, have the computer serviced.

•

Message

: The hard disk password prompt

Solution

: A hard disk password is set. Type the password and press Enter to use the computer (refer to

“Hard disk passwords” on page 50).

•

Message

: Hibernation error

Solution

: The system conﬁguration changed between the time your computer entered hibernation mode

and the time it left this mode, and your computer cannot resume normal operation.

140

User Guide