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Lenovo ThinkPad T430s (English) User Guide - Page 162

Keyboard and other pointing devices, A wireless WAN problem, Bluetooth problems, UltraNav problems

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Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the taskbar. Note: If your computer is a Windows 7 operating system, click the triangular icon on the taskbar to show hidden icons. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information. A wireless WAN problem Message: A message is displayed indicating that an unauthorized wireless WAN card is installed. Solution: The wireless WAN card is not supported on this computer. Remove it. Note: Depending on your computer, some models do not have a wireless WAN. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Open Control Panel by clicking Start ➙ Control Panel ➙ Hardware and Sound ➙ Sound ➙ Playback. 3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. • Problem: PIM items sent from the Windows 7 operating system cannot be received correctly into the address book of any other Bluetooth-enabled device. Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact. Keyboard and other pointing devices The following are the most common keyboard and other pointing devices problems: UltraNav problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions: - When the computer is turned on - When the computer resumes normal operation - When the TrackPoint pointing device is kept pressed for a long time - When the temperature changes • Problem: The TrackPoint pointing device or touch pad does not work. 144 User Guide

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	19
Locating computer controls, connectors, and indicators	19
Front view	19
Right-side view	21
Left-side view	22
Bottom view	23
Rear View	24
Status indicators	26
Locating important product information	27
Machine type and model label	27
FCC ID and IC Certification number label	28
Certificate of Authenticity label	29
Features	29
Specifications	31
Operating environment	31
ThinkVantage programs	32
Accessing ThinkVantage programs	32
Introduction to ThinkVantage programs	33
Chapter 2. Using your computer	37
Register your computer	37
Frequently asked questions	37
Special keys and buttons	39
Function key combinations	39
Volume and mute buttons	41
Windows key	42
Using the UltraNav pointing device	42
Using the TrackPoint pointing device	43
Using the touch pad	44
Disabling the UltraNav pointing device and using an external mouse	45
Adding the UltraNav icon to the system tray	45
Power management	45
Checking battery status	45
Using the ac power adapter	46
Charging the battery	46
Maximizing battery life	47
Managing your battery power	47
Power-saving modes	47
Handling the battery	48
Connecting to the network	50
Ethernet connections	50
Wireless connections	50
Presentations and multimedia	54
Changing display settings	54
Connecting a projector or external display	54
Setting up a presentation	57
Using the Extend desktop function	57
Using the NVIDIA Optimus Graphics feature	58
Using audio features	58
Using an integrated camera	59
Using the optical drive	59
Using an ExpressCard, a flash media card, or a smart card	60
Chapter 3. You and your computer	63
Accessibility and comfort	63
Ergonomic information	63
Comfort	64
Accessibility information	64
Traveling with your computer	65
Travel tips	65
Travel accessories	65
Chapter 4. Security	67
Attaching a mechanical lock	67
Using passwords	67
Passwords and sleep mode	67
Typing passwords	67
Power-on password	68
Hard disk passwords	68
Supervisor password	70
Hard disk security	72
Setting the security chip	73
Using the fingerprint reader	74
Notice on deleting data from your hard disk drive or solid state drive	77
Using and understanding firewalls	78
Protecting data against viruses	78
Chapter 5. Recovery overview	79
Creating and using recovery media	79
Performing backup and recovery operations	80
Using the Rescue and Recovery workspace	81
Creating and using a rescue medium	82
Reinstalling preinstalled applications and device drivers	83
Solving recovery problems	84
Chapter 6. Replacing devices	85
Static electricity prevention	85
Replacing the battery	85
Replacing a memory module	87
Replacing the hard disk drive or solid state drive	90
Replacing the keyboard	92
Replacing a PCI Express Mini Card for wireless LAN/WiMAX connection	96
Replacing a PCI Express Mini Card for wireless WAN connection	103
Replacing the Serial Ultrabay Slim device	110
Replacing the SIM card	110
Replacing the backup battery	112
Chapter 7. Enhancing your computer	115
Finding ThinkPad options	115
Using the Serial Ultrabay Slim bay	115
Performing a hot swap operation	115
Performing a warm-swap operation	115
Installing a secondary hard disk drive into the Serial Ultrabay Slim bay	116
ThinkPad docking stations and port replicators	118
Front view	119
Rear view	121
Attaching a ThinkPad port replicator or docking station	123
Detaching a ThinkPad port replicator or docking station	126
Security feature	126
Using the system lock key	127
Chapter 8. Advanced configuration	129
Installing a new operating system	129
Before you begin	129
Installing Windows 7 operating system	130
Installing device drivers	131
ThinkPad Setup	132
Main menu	132
Config menu	133
Date/Time menu	139
Security menu	139
Startup menu	143
Restart menu	144
Updating your system UEFI BIOS	145
Using system management	145
System management	145
Setting management features	146
Chapter 9. Preventing problems	149
General tips for preventing problems	149
Making sure device drivers are current	150
Taking care of your computer	151
Cleaning the cover of your computer	152
Chapter 10. Troubleshooting computer problems	155
Diagnosing problems	155
Troubleshooting	155
Computer stops responding	155
Spills on the keyboard	156
Error messages	156
Errors without messages	159
Beep errors	160
Memory problems	160
Networking	160
Keyboard and other pointing devices	162
Display and multimedia devices	163
Fingerprint reader problems	166
Battery and power	167
Drives and other storage devices	170
A software problems	171
Ports and connectors	171
Chapter 11. Getting support	173
Before you contact Lenovo	173
Getting help and service	173
Using diagnostic programs	174
Lenovo Support Web site	174
Calling Lenovo	174
Purchasing additional services	175
Appendix A. Regulatory information	177
Wireless related information	177
Location of the UltraConnect wireless antennas	178
Locating wireless regulatory notices	179
Export classification notice	180
Electronic emissions notices	180
Federal Communications Commission Declaration of Conformity	180
Industry Canada Class B emission compliance statement	180
European Union - Compliance to the Electromagnetic Compatibility Directive	181
German Class B compliance statement	181
Korea Class B compliance statement	181
Japan VCCI Class B compliance statement	182
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	182
Lenovo product service information for Taiwan	182
When attaching an external monitor	182
Appendix B. WEEE and recycling statements	183
EU WEEE statements	183
Japan recycling statements	183
Recycling information for Brazil	184
Battery recycling information for Taiwan	184
Battery recycling information for the European Union	185
Battery recycling information for the United States and Canada	185
Appendix C. ENERGY STAR model information	187
Appendix D. Notices	189

Match case Limit results 1 per page

Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the taskbar.

Note:

If your computer is a Windows 7 operating system, click the triangular icon on the taskbar to show

hidden icons. The Access Connections icon is displayed. For more information about the icon, refer to

the Access Connections help information system.

Check Network Name (SSID), and your encryption information. Use Access Connections to verify this

case-sensitive information.

A wireless WAN problem

Message

: A message is displayed indicating that an unauthorized wireless WAN card is installed.

Solution

: The wireless WAN card is not supported on this computer. Remove it.

Note:

Depending on your computer, some models do not have a wireless WAN.

Bluetooth problems

Note:

Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for

the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.

•

Problem

: Sound does not come from the Bluetooth headset/headphone but comes from the local

speaker even though the Bluetooth headset/headphone is connected using a Headset proﬁle or AV proﬁle.

Solution

: Do the following:

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Open Control Panel by clicking

Start

➙

Control Panel

➙

Hardware and Sound

➙

Sound

➙

Playback

3. If you are using a Headset proﬁle, select

Bluetooth Hands-free Audio

and click the

Set Default

button. If you are using an AV proﬁle, select

Stereo Audio

and click the

Set Default

button.

4. Click

to close the Sound window.

•

Problem

: PIM items sent from the Windows 7 operating system cannot be received correctly into the

address book of any other Bluetooth-enabled device.

Solution

: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled

devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a ﬁle through

Bluetooth, a PIM item sent from the Windows 7 might be saved as a ﬁle with the extension .contact.

Keyboard and other pointing devices

The following are the most common keyboard and other pointing devices problems:

UltraNav problems

•

Problem

: The pointer drifts when the computer is turned on or after it resumes normal operation.

Solution

: The pointer might drift when you are not using the TrackPoint pointing device during normal

operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer

drifting might occur for several seconds under the following conditions:

–

When the computer is turned on

–

When the computer resumes normal operation

–

When the TrackPoint pointing device is kept pressed for a long time

–

When the temperature changes

•

Problem

: The TrackPoint pointing device or touch pad does not work.

144

User Guide