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Lexmark W850 User's Guide - Page 217

Substitute Size menu, Universal Paper Size

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Index shipping the printer 133 SMTP Setup menu 96 Standard Network menu 89 standard tray loading 44 Standard USB menu 95 staple cartridges ordering 123 staple jam 289 staple error 171 status of supplies, checking 122 storing paper 59 supplies 121 Substitute Size menu 82 supplies conserving 121 status of 122 storing 121 supplies, ordering 122 maintenance kit 123 photoconductor kit 123 staple cartridges 123 toner cartridges 122 system board accessing 16 T TCP/IP menu 91 telecommunication notices 202 tips card stock 68 envelopes 67 labels, paper 67 letterhead 64 transparencies 66 toner cartridges ordering 122 recycling 14 replacing 124 toner darkness adjusting 76 transparencies loading 50 tips 66 tray linking 55, 56 tray unlinking 55, 56 trays linking 54, 55 unlinking 54, 55 217 troubleshooting checking an unresponsive printer 137 contacting Customer Support 195 solving basic printer problems 137 troubleshooting, display display is blank 177 display shows only diamonds 177 troubleshooting, paper feed message remains after jam is cleared 184 page that jammed does not reprint 184 troubleshooting, print error reading USB drive 178 held jobs do not print 179 incorrect characters print 180 incorrect margins 187 job prints from wrong tray 179 job prints on wrong paper 179 job takes longer than expected 179 jobs do not print 178 Large jobs do not collate 180 multiple‑language PDFs do not print 177 paper curl 188 paper frequently jams 184 tray linking does not work 180 unexpected page breaks occur 180 troubleshooting, print quality blank pages 185 clipped images 186 ghost images 186 gray background 187 poor transparency quality 195 print irregularities 188 print is too dark 189 print is too light 190 print quality test pages 185 repeating defects 191 skewed print 191 solid black streaks 191 solid white streaks 191 streaked horizontal lines 192 streaked vertical lines 193 toner fog or background shading 193 toner rubs off 194 toner specks 194 uneven print density 195 troubleshooting, printer options 2,000‑sheet drawer 182 flash memory card 183 hard disk with adapter 183 internal print server 183 Internal Solutions Port 183 memory card 183 option not working 181 paper trays 182 USB/parallel interface card 183 U Universal Paper Size setting 43 Universal Setup menu 85 unlinking trays 54 Unsupported finisher, please remove 144 USB port 26 Utilities menu 110 V Verify print jobs 68 printing from Macintosh computer 69 printing from Windows 69 viewing reports 135 virtual display how to access 134 W Web site finding 7 Windows wireless network installation 31 wired network setup using Macintosh 35 using Windows 35 Wireless menu 93 wireless network configuration information 30 installation, using Macintosh 32 installation, using Windows 31 X XPS menu 111

Section	Page
Contents	2
Safety information	5
Learning about the printer	7
Thank you for choosing this printer!	7
Finding information about the printer	7
Selecting a location for the printer	8
Printer configurations	9
Understanding the printer control panel	10
Minimizing your printer's environmental impact	12
Saving paper and toner	12
Using recycled paper and other office papers	12
Saving energy	12
Adjusting Power Saver	12
Reducing printer noise	13
Recycling	14
Recycling Lexmark products	14
Returning Lexmark cartridges for reuse or recycling	14
Additional printer setup	15
Installing internal options	15
Available internal options	15
Accessing the system board to install internal options	16
Installing a memory card	17
Installing a flash memory or firmware card	19
Installing an internal print server or port interface card	20
Installing a printer hard disk	21
Replacing the access panel	23
Installing hardware options	24
Order of installation	24
Installing optional trays	25
Attaching cables	26
Verifying printer setup	27
Printing a menu settings page	27
Printing a network setup page	28
Setting up the printer software	28
Installing printer software	28
Updating available options in the printer driver	29
Setting up wireless printing	30
Information you will need to set up the printer on a wireless network	30
Installing the printer on a wireless network (Windows)	31
Installing the printer on a wireless network (Macintosh)	32
Installing the printer on a wired network	35
Changing port settings after installing a new network Internal Solutions Port	38
Setting up serial printing	40
Loading paper and specialty media	42
Setting the paper size and type	42
Setting the printer to detect the paper size loaded in a tray	42
Configuring Universal paper settings	43
Loading the standard or optional 500-sheet trays	44
Loading A5 or Statement paper sizes	46
Loading B5 or Executive paper sizes	46
Loading the 2000-sheet high capacity feeder	47
Loading the 2,000-sheet dual input trays	49
Loading the multipurpose feeder	50
Loading letter- or A4-size paper in the short-edge orientation	53
Linking and unlinking trays	54
Linking trays	54
Unlinking trays	54
Linking exit bins	55
Assigning a Custom Type <x> name	55
Changing a Custom Type <x> name	56
Paper and specialty media guidelines	57
Paper guidelines	57
Paper characteristics	57
Unacceptable paper	58
Selecting paper	58
Selecting preprinted forms and letterhead	58
Storing paper	59
Supported paper sizes, types, and weights	59
Supported paper sizes	59
Supported paper types and weights	62
Printing	64
Printing a document	64
Printing on specialty media	64
Tips on using letterhead	64
Tips on using transparencies	66
Tips on using envelopes	67
Tips on using labels	67
Tips on using card stock	68
Printing confidential and other held jobs	68
Holding jobs in the printer	68
Printing confidential and other held jobs	69
Printing from a flash drive	70
Printing information pages	72
Printing a font sample list	72
Printing a directory list	72
Printing the print quality test pages	72
Canceling a print job	73
Canceling a print job from the printer control panel	73
Canceling a print job from the computer	73
Supported finishing features	74
Adjusting toner darkness	76
Understanding printer menus	77
Menus list	77
Paper menu	78
Default Source menu	78
Paper Size/Type menu	78
Configure MP menu	81
Substitute Size menu	82
Paper Texture menu	82
Paper Loading menu	84
Custom Types menu	85
Universal Setup menu	85
Bin Setup menu	86
Reports menu	87
Network/Ports menu	88
Active NIC menu	88
Standard Network or Network <x> menus	89
Network Reports menu	90
Network Card menu	91
TCP/IP menu	91
IPv6 menu	92
Wireless menu	93
AppleTalk menu	94
NetWare menu	94
LexLink menu	95
Standard USB menu	95
SMTP Setup menu	96
Security menu	98
Miscellaneous menu	98
Confidential Print menu	98
Disk Wiping menu	99
Security Audit Log menu	100
Set Date/Time menu	101
Settings menu	101
General Settings menu	101
Setup menu	104
Finishing menu	107
Quality menu	109
Utilities menu	110
XPS menu	111
PDF menu	112
PostScript menu	112
PCL Emul menu	112
HTML menu	115
Image menu	116
Flash Drive menu	117
Help menu	119
Maintaining the printer	121
Cleaning the exterior of the printer	121
Storing supplies	121
Conserving supplies	121
Checking the status of supplies	122
Checking the status of supplies from the printer control panel	122
Checking the status of supplies from a network computer	122
Ordering supplies	122
Part numbers	122
Ordering a toner cartridge	122
Ordering a photoconductor kit	123
Ordering a maintenance kit	123
Ordering staple cartridges	123
Replacing supplies	124
Replacing the toner cartridge	124
Replacing the photoconductor	126
Moving the printer	129
Before moving the printer	129
Moving the printer to another location	133
Shipping the printer	133
Administrative support	134
Finding advanced networking and administrator information	134
Using the Embedded Web Server	134
Checking the virtual display	134
Checking the device status	135
Setting up e-mail alerts	135
Viewing reports	135
Restoring the factory default settings	136
Troubleshooting	137
Solving basic problems	137
Solving basic printer problems	137
Embedded Web Server does not open	137
Check the network connections	137
Check the network settings	137
Understanding printer messages	137
An error has occured with the Flash Drive. Please remove and re-insert the drive.	137
Change <input src> to <Custom Type Name>	138
Change <input src> to <Custom Type Name> load <orientation>	138
Change <input src> to <Custom String>	138
Change <input src> to <Custom String> load <orientation>	139
Change <input src> to <size>	139
Change <input src> to <size> load <orientation>	139
Change <input src> to <type> <size>	140
Change <input src> to <type> <size> load <orientation>	140
Check <input src> guides	140
Check <input src> orientation or guides	140
Close door <x>	141
Close cover <x>	141
Close surface H	141
Disk Corrupted	141
Empty hole punch box	141
Some held jobs were not restored	141
Insert tray <x>	141
Insert the hole punch box	142
Load <input src> with <Custom Type Name>	142
Load <input src> with <Custom String>	142
Load <input src> with <size>	142
Load <input src> with <type> <size>	142
Load Manual Feeder with <Custom Type Name>	142
Load Manual Feeder with <Custom String>	143
Load Manual Feeder with <size>	143
Load Manual Feeder with <type> <size>	143
Load staples	143
Remove paper from standard output bin	144
Remove paper from bin <x>	144
Remove paper from all bins	144
Remove paper from <linked set bin name>	144
Restore Held Jobs?	144
Unsupported finisher, please remove	144
30 Invalid refill, change cartridge	144
31.yy Replace defective or missing cartridge	144
32 Cartridge part number unsupported by device	145
34 Short paper	145
34 Incorrect media, check <input src> guides	145
35 Insufficient memory to support Resource Save feature	145
37 Insufficient memory to collate job	146
37 Insufficient memory for Flash Memory Defragment operation	146
37 Insufficient memory, some held jobs were deleted	146
37 Insufficient memory, some held jobs will not be restored	146
38 Memory full	146
39 Complex page, some data may not have printed	147
50 PPDS font error	147
51 Defective flash detected	147
52 Not enough free space in flash memory for resources	147
53 Unformatted flash detected	148
54 Serial option <x> error	148
54 Network <x> software error	148
55 Unsupported option in slot <x>	148
56 Parallel port <x> disabled	149
56 Serial port <x> disabled	149
56 Standard USB port disabled	149
56 Standard parallel port disabled	149
56 USB port <x> disabled	149
57 Configuration change, some held jobs were not restored	150
58 Too many disks installed	150
58 Too many flash options installed	150
61 Defective disk	150
62 Disk full	151
63 Unformatted disk	151
80 Routine maintenance needed	151
84 Insert photoconductor	151
84 Photoconductor low	151
84 Replace photoconductor	151
84 Photoconductor abnormal	151
88 Cartridge low	151
88.yy Replace cartridge	152
88 Replace cartridge to continue	152
1565 Emulation error, load emulation option	152
Clearing jams	152
Avoiding jams	152
Understanding jam numbers and locations	153
200–201 paper jams	155
202 paper jam	156
203, 230–231 paper jams	157
24x paper jam	163
250 paper jam	168
280–282 paper jams	169
283, 289 staple jams	171
28x paper jam	174
Solving printing problems	177
Multiple-language PDFs do not print	177
Printer control panel display is blank or displays only diamonds	177
Error message about reading USB drive appears	178
Jobs do not print	178
Make sure the printer is ready to print	178
Check to see if the standard exit bin is full	178
Check to see if the paper tray is empty	178
Make sure the correct printer software is installed	178
Make sure the internal print server is installed properly and working	178
Make sure you are using a recommended USB, serial, or Ethernet cable	178
Make sure printer cables are securely connected	178
Confidential and other held jobs do not print	179
Partial job, no job, or blank pages print	179
Make sure the printer has sufficient memory	179
Job takes longer than expected to print	179
Reduce the complexity of the print job	179
Change the Page Protect setting to Off	179
Job prints from the wrong tray or on the wrong paper	179
Check the paper type setting	179
Incorrect characters print	180
Make sure the printer is not in Hex Trace mode	180
Tray linking does not work	180
Load the same size and type of paper	180
Use the same Paper Size and Paper Type settings	180
Large jobs do not collate	180
Make sure Collate is set to On	180
Reduce the complexity of the print job	180
Make sure the printer has enough memory	180
Unexpected page breaks occur	180
Solving option problems	181
Option does not operate correctly or quits after it is installed	181
Reset the printer	181
Check to see if the option is connected to the printer	181
Make sure the option is installed correctly	181
Make sure the option is selected	181
Paper trays	182
Make sure the paper is loaded correctly	182
Reset the printer	182
Make sure the paper tray is installed correctly	182
Solving 2,000-sheet drawer problems	182
The elevator tray is not working properly	182
The paper feed rollers do not turn to advance paper	182
The paper consistently jams in the drawer	182
Memory card	183
Flash memory card	183
Hard disk with adapter	183
Internal Solutions Port	183
Check the ISP connections	183
Check the cable	183
Make sure the network software is configured correctly	183
USB/parallel interface card	183
Internal print server	183
Check the print server connections	183
Make sure the network software is configured correctly	184
Solving paper feed problems	184
Paper frequently jams	184
Check the paper	184
Make sure there is not too much paper in the paper tray	184
Check the paper guides	184
The paper may have absorbed moisture due to high humidity	184
Paper jam message remains after jam is cleared	184
Page that jammed does not reprint after you clear the jam	184
Solving print quality problems	185
Isolating print quality problems	185
Blank pages	185
Packing material may be on the toner cartridge	185
The toner may be low	185
Clipped images	186
Check the guides	186
Check the paper size setting	186
Ghost images	186
Check the paper type setting	186
Gray background	187
Check the Toner Darkness setting	187
Incorrect margins	187
Check the paper guides	187
Check the paper size setting	187
Paper curl	188
Check the paper type setting	188
The paper has absorbed moisture due to high humidity	188
Print irregularities	188
The paper may have absorbed moisture due to high humidity	188
Check the paper type setting	188
Check the paper	188
The toner may be low	189
The fuser may be worn or defective	189
Print is too dark	189
Check the darkness, brightness, and contrast settings	189
The paper has absorbed moisture due to high humidity	189
Check the paper	189
Check the paper type setting	189
The toner cartridge may be defective	189
Print is too light	190
Check the darkness, brightness, and contrast settings	190
The paper has absorbed moisture due to high humidity	190
Check the paper	190
Check the paper type setting	190
The toner is low	190
The toner cartridge may be defective	190
Repeating defects	191
Skewed print	191
Check the paper guides	191
Check the paper	191
Solid black or white streaks appear on transparencies or paper	191
Ensure that the fill pattern is correct	191
Check the paper type	192
Ensure that the toner is distributed evenly within the toner cartridge	192
The toner cartridge may be defective or low on toner	192
Streaked horizontal lines	192
The toner is smeared	192
The toner cartridge may be defective	192
The paper path may not be clear	192
There is toner in the paper path	193
Streaked vertical lines	193
The toner is smeared	193
The toner cartridge is defective	193
The paper path may not be clear	193
There is toner in the paper path	193
Toner fog or background shading appears on the page	193
The toner cartridge may be defective	193
The charge rolls may be defective	194
There is toner in the paper path	194
Toner rubs off	194
Check the paper type setting	194
Check the Paper Texture setting	194
Toner specks	194
The toner cartridge may be defective	195
There is toner in the paper path	195
Transparency print quality is poor	195
Check the transparencies	195
Check the paper type setting	195
Uneven print density	195
Contacting Customer Support	195
Notices	196
Product information	196
Edition notice	196
UNITED STATES GOVERNMENT RIGHTS	197
Trademarks	197
Federal Communications Commission (FCC) compliance information statement	198
Noise emission levels	198
Temperature information	199
Waste from Electrical and Electronic Equipment (WEEE) directive	199
Product disposal	199
ENERGY STAR	199
Laser notice	199
Power consumption	200
Product power consumption	200
Power Saver	200
Off mode	200
Total energy usage	200
Laser advisory label	201
European Community (EC) directives conformity	201
Radio interference notice	201
CCC EMC notice	202
BSMI notice	202
Notice to Users in the European Union	202
Regulatory notices for wireless products	202
Exposure to radio frequency radiation	202
Notice to users in Brazil	203
Industry Canada (Canada)	203
Taiwan NCC RF notice statement	204
India emissions notice	204
Notice to users in the European Union	204
Statement of Limited Warranty	206
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT	208

Match case Limit results 1 per page

shipping the printer

133

SMTP Setup menu

Standard Network menu

standard tray

Standard USB menu

staple cartridges

ordering

123

staple jam

289 staple error

171

status of supplies, checking

122

storing

paper

supplies

121

Substitute Size menu

supplies

conserving

121

status of

122

storing

121

supplies, ordering

122

maintenance kit

123

photoconductor kit

123

staple cartridges

123

toner cartridges

122

system board

accessing

TCP/IP menu

telecommunication notices

202

tips

card stock

envelopes

labels, paper

letterhead

transparencies

toner cartridges

ordering

122

recycling

replacing

124

toner darkness

adjusting

transparencies

tips

tray linking

55, 56

tray unlinking

55, 56

trays

linking

54, 55

unlinking

54, 55

troubleshooting

checking an unresponsive

printer

137

contacting Customer Support

195

solving basic printer

problems

137

troubleshooting, display

display is blank

177

display shows only diamonds

177

troubleshooting, paper feed

message remains after jam is

cleared

184

page that jammed does not

reprint

184

troubleshooting, print

error reading USB drive

178

held jobs do not print

179

incorrect characters print

180

incorrect margins

187

job prints from wrong tray

179

job prints on wrong paper

179

job takes longer than

expected

179

jobs do not print

178

Large jobs do not collate

180

multiple

‑

language PDFs do not

177

paper curl

188

paper frequently jams

184

tray linking does not work

180

unexpected page breaks

occur

180

troubleshooting, print quality

blank pages

185

clipped images

186

ghost images

186

gray background

187

poor transparency quality

195

print irregularities

188

print is too dark

189

print is too light

190

print quality test pages

185

repeating defects

191

skewed print

191

solid black streaks

191

solid white streaks

191

streaked horizontal lines

192

streaked vertical lines

193

toner fog or background

shading

193

toner rubs off

194

toner specks

194

uneven print density

195

troubleshooting, printer options

2,000

‑

sheet drawer

182

flash memory card

183

hard disk with adapter

183

internal print server

183

Internal Solutions Port

183

memory card

183

option not working

181

paper trays

182

USB/parallel interface card

183

Universal Paper Size

setting

Universal Setup menu

unlinking trays

Unsupported finisher, please

remove

144

USB port

Utilities menu

110

Verify print jobs

printing from Macintosh

computer

printing from Windows

viewing

reports

135

virtual display

how to access

134

Web site

finding

Windows

wireless network installation

wired network setup

using Macintosh

using Windows

Wireless menu

wireless network

configuration information

installation, using Macintosh

installation, using Windows

XPS menu

111

Index

217