Lexmark XC4143 Users Guide PDF

Lexmark XC4143 Manual

Lexmark XC4143 manual content summary:

  • Lexmark XC4143 | Users Guide PDF - Page 1
    CX725, CX725R, CX727, XC4140, XC4143, XC4150, XC4153 MFPs User's Guide October 2020 Machine type(s): 7528 Model(s): 1A9, 196, 5A6, 5A8, 5A9, 576, 578, 598 www.lexmark.com
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    button and indicator light 16 Using the home screen...16 Setting up and using the home screen applications 18 Customizing the home screen...18 Supported applications...18 Setting up Forms and Favorites...18 Setting up Card Copy...19 Using Shortcut Center...19 Setting up Scan Center...19 Using
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    Universal paper settings...27 Loading trays...27 Loading the multipurpose feeder...29 Linking trays...30 Paper support 32 Supported paper sizes...32 Supported paper types...33 Supported paper weights...34 Printing...35 Printing forms...35 Printing from a computer...35 Printing from a mobile device
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    Contents 4 E-mailing...45 Using the automatic document feeder and scanner glass 45 Configuring the SMTP server for e‑mail...45 Sending an e-mail...46 Creating an e-mail shortcut...46 Faxing...47 Setting up the printer to fax...47 Using the automatic document feeder and scanner glass 54 Sending a
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    Contents 5 E-mail...105 FTP...111 USB Drive...115 Network/Ports...120 Security...131 Reports...138 Help...140 Troubleshooting...140 Printing the Menu Settings Page...140 Securing the printer 141 Erasing printer memory...141 Erasing printer hard disk memory...141 Encrypting the printer hard
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    Contents 6 Troubleshooting 191 Network connection problems...191 Hardware options problems...193 Issues with supplies...195 Paper feed problems...197 Printing problems...200 Color quality problems...224 Faxing problems...226 Scanning problems...229 Contacting customer support...233 Upgrading and
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    that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: To reduce the risk of fire
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    of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-SHOCK HAZARD: To possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.
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    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
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    the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information Center
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    • In other countries and regions-See the printed warranty that came with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for the printer When selecting a location for the printer, leave enough room to
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    may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all
  • Lexmark XC4143 | Users Guide PDF - Page 13
    Learning about the printer 13 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Control panel 5 650‑sheet duo tray 6 Optional 550‑sheet trays 7 Standard bin Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or
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    printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the port. 2 LINE port Connect the printer to an active telephone line through a standard
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    Learning about the printer 15 Using the control panel Use the To 1 Display • View the printer messages and supply status. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold
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    Learning about the printer 16 Understanding the status of the power button and indicator light Indicator light Off Blue Red Printer status The printer is off or in Hibernate mode. The printer is ready or processing data. The printer requires user intervention. Power button light Off Solid amber
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    Learning about the printer 17 Touch 8 Status/Supplies 9 Address Book 10 Scan Profiles 11 FTP 12 Bookmarks 13 Held Jobs 14 USB Drive 15 Job Queue To • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer
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    Display Customization Cloud Connector Customer Support Device Quotas QR Code Eco‑Settings Printer models CX725, CX727, XC4140, XC4143, XC4150, XC4153 CX725, CX727, XC4140, XC4143, XC4150, XC4153 CX725, CX727, XC4140, XC4143, XC4150, XC4153 CX725, CX727, XC4140, XC4143, XC4150, XC4153 CX727, XC4140
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    Setting up and using the home screen applications 19 Setting up Card Copy 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as
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    , then insert the flash drive again to view the images. Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see "Supported applications" on page 18. • You may need administrative rights to access the application. 1 Open a web browser, and
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    the Customer Support Administrator's Guide. Creating a Cloud Connector profile Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider. 3 Touch
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    . 6 Open a web browser, and then go to https://lexmark.cloud-connect.co. 7 Click Next, and then accept the Terms click Connect. 9 Log in to your cloud service provider account. 10 Grant permissions. Note: To enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and
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    Setting up and using the home screen applications 23 Creating folders 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.
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    Setting up and using the home screen applications 24 3 From the Contact Groups section, add a group name. Note: You can assign one or more contacts to the group. 4 Apply the changes. Editing contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: •
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    Setting up and using the accessibility features 25 Setting up and using the accessibility features Enabling Magnification mode 1 From the control panel, press and hold the 5 key until you hear a voice message. 2 Select Magnification mode. 3 Select OK. For more information on navigating a magnified
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    Setting up and using the accessibility features 26 Navigating the screen using gestures Notes: • The gestures are applicable only when Voice Guidance is activated. • Enable Magnification to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings.
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    . Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid jams, do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the
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    Loading paper and specialty media 28 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side faceup. Notes: • For one‑sided printing, load letterhead faceup with the header toward the front of the tray. • For two‑sided printing, load letterhead
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    Loading paper and specialty media 29 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper you are loading. 3 Flex, fan, and align the paper edges before loading.
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    side facedown and the top edge entering the printer first. • Load envelopes with the flap side up and against the right side of the paper guide. Load European envelopes with the flap entering the printer first. Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
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    Loading paper and specialty media 31 Warning-Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
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    Paper support 32 Paper support Supported paper sizes Paper size Dimensions 550‑sheet tray Multipurpose feeder* A4 210 x 297 mm x 127 mm to X 215.9 x 355.6 mm (3 x 5 in. to 8.5 x 14 in.) * This paper source does not support automatic size sensing. Two‑sided printing X X ADF X X X X
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    mm to X 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.) * This paper source does not support automatic size sensing. Two‑sided printing X X X X X X X X ADF X X X X X X X X Supported paper types Note: Labels, envelopes, and card stock always print at reduced speed. Paper type Plain Paper
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    Paper type Rough Envelope Transparency Letterhead Preprinted Colored Paper Light Paper Heavy Paper Custom Type 550‑sheet tray X Multipurpose feeder ADF X X X Supported paper weights Paper type Plain Paper Glossy Heavy Paper Card stock Labels Envelopes Paper weight 75-90.3 g/m2 (20-24 lb) 88
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    Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation
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    sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make
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    Printing 37 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From
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    16GB and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. the printer until they are released or deleted manually. Set the expiration time for a repeat print job. Note: Repeat
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    Printing 39 Use To Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies. Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining copies. Reserve Job Expiration Set the expiration time that the
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    Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider, and then select a profile. Note: For more information on creating a Cloud Connector pro
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    Printing 41 From the computer 1 Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2 Select the job to cancel.
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    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
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    Copying 43 Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Copy From > select the size of the original document. 3 Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the
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    Copying 44 Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From the home screen, touch Copy. 2 Configure the
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    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
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    E-mailing 46 Sending an e-mail Using the control panel 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. 3 If
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    Faxing 47 Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. • The indicator
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    Faxing 48 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Settings > Fax > Fax
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    You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the
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    Faxing 50 Connected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes
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    . Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Part number 40X8519
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    Faxing 52 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11
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    connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1 From
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    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
  • Lexmark XC4143 | Users Guide PDF - Page 55
    Faxing 55 For Windows users 1 With a document open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax, and then enter the recipient number. 4 If necessary, configure other fax settings. 5 Send the fax job. For Macintosh
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    Faxing 56 Adjusting the fax darkness 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax, and then enter the needed information. 3 Touch Darkness, and then adjust the setting. 4 Send the fax. Printing a fax log 1 From the home screen, touch
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    . • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the scanner glass for single‑page documents, book pages, small items (such as
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    Scanning 58 • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Shortcuts > Add Shortcut. 3 From the Shortcut Type menu, select Network Folder, and then configure the settings. 4 Apply the changes. Scanning to a flash drive 1 Load an original
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    only in certain country or region. For more information, contact your Lexmark representative. 1 Load an original document into the ADF tray or on glass. 2 From the home screen, touch Cloud Connector. 3 Select a cloud service provider, and then select a profile. Note: For more information on creating
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    Scanning 60 5 Touch Scan Here. If necessary, change the scan settings. 6 Scan the document.
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    USB Drive Network/Ports Security Reports • Preferences • Eco‑Mode • Remote Operator Panel • Notifications • Power Management • Information Sent to Lexmark • Layout • Setup • Quality • Job Accounting • XPS • Tray Configuration Copy Defaults • Fax Defaults • E‑mail Setup • E‑mail Defaults FTP Defaults
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    Troubleshooting • Print All Guides • Color Quality Guide • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide Print Quality Test Pages • Information Guide • Media Guide • Moving Guide • Print Quality Guide • Scan Guide • Supplies Guide gure Current Date and Time Manually Set Date and Time
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    Understanding the printer menus 63 Menu item Description Screen Brightness 20-100% (90*) Adjust the brightness of the display. Flash Drive Access Enabled* Disabled Enable access to the flash drive. Allow Background Removal Off On* Specify whether background removal is allowed. Allow Custom
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    Understanding the printer menus 64 Menu item Description Print Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Print Toner Darkness 1-10 (8*)
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    Understanding the printer menus 65 Menu item Description Authentication Type None* Standard Authentication Set the authentication type when accessing the VNC client server. VNC Password Specify the password to connect to the VNC client server. Note: This menu item appears only if
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    Understanding the printer menus 66 Menu item Description E‑mail Alerts Setup E‑mail Setup Primary SMTP Gateway Port 1-65535 (25*) Enter the port number of the primary SMTP server. E‑mail Alerts Setup E‑mail Setup Secondary SMTP Gateway Type the server IP address or host name of your secondary
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    Understanding the printer menus 67 Menu item Description E‑mail Alerts Setup E‑mail Setup SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. E‑mail Alerts Setup E‑mail Setup Device‑Initiated
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    Understanding the printer menus 68 Menu item Description Error Prevention Jam Assist Off On* Set the printer to check for jammed paper automatically. Error Prevention Auto Continue Off On* Auto Continue Time Let the printer continue processing or printing a job automatically after clearing
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    . Supplies and Page Usage Note: Information Send Time appears only when you select any of the settings in Device Performance Information Sent to Lexmark, except None. None* Information Send Time Start Time Stop Time Note: An asterisk (*) next to a value indicates the factory default setting
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    Understanding the printer menus 70 Accessibility Menu item Description Duplicate Key Strike Interval Set the interval during which the printer ignores duplicate key presses on an 0-5 seconds (0*) attached keyboard. Key Repeat Initial Delay 0.25-5 seconds (1*) Set the initial length of delay
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    Edge Long Edge* Determine the default loading orientation for the A5 size paper in all paper sources. Tray Configuration Paper Prompts Auto* Multipurpose Feeder Manual Paper Set the paper source that the user fills when a prompt to load paper appears. Note: For Multipurpose Feeder to appear, in the
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    Emulations Emulator Security Disable Printer Message Access Off On* Disable access to printer message during emulation. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it should. Note: An asterisk (*) next
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    Understanding the printer menus 73 Menu item Description Fax Configuration Fax Storage Location NAND Disk* Set the storage location for all faxes. Note: This menu item appears only when a hard disk is installed. Print Configuration Black Only Mode Off* On Print non‑copy jobs in grayscale.
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    on toner patch sensor calibration. App Configuration LES Applications Off On* App Configuration LES Applications Off On* Scanner Configuration Scanner Manual Registration Print Quick Test Print a Quick Test target page. Note: Make sure that the margin spacing on the target page is uniform all
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    the printer memory or hard disk was last sanitized. Note: Hard Disk Last Sanitized appears only when a hard disk is installed. Out of Service Erase Sanitize all information on nonvolatile memory Clear all information on non‑volatile memory and information on the hard disk. Erase all printer and
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    is 63 characters. Export the configuration file to a flash drive. Export the compressed log files to a flash drive. Send diagnostic information to Lexmark. Print Layout Menu item Description Sides 1‑Sided* 2‑Sided Specify whether to print on one side or both sides of the paper. Note: An asterisk
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    Understanding the printer menus 77 Menu item Description Flip Style Long Edge* Short Edge Determine which side of the paper is bound when performing two‑sided printing. Blank Pages Print Do Not Print* Print blank pages that are included in a print job. Collate Off (1,1,1,2,2,2) On
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    Understanding the printer menus 78 Menu item Description Print Area Normal* Fit to page Whole Page Set the printable area on a sheet of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS
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    Understanding the printer menus 79 Menu item Description Print All Order Alphabetical* Newest First Oldest First Specify the order when you choose to print all held and confidential jobs. Note: This menu item appears only when a printer hard disk is installed. Note: An asterisk (*) next to a
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    to receive the color correction from the software. • Auto sets the printer to apply different color profiles to each object on the printed page. • Manual allows the customization of the RGB or CMYK color conversions applied to each object on the printed page. Color Samples Print Color Samples Print
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    Understanding the printer menus 81 Menu item Description Log Action at End of Frequency None* E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Specify how the printer responds when the frequency threshold expires. Note: The value defined in Accounting Log
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    Understanding the printer menus 82 Menu item Description Minimum Line Width 1-30 (2*) Set the minimum stroke width. Notes: • Jobs printed in 1200 dpi use the value directly. • Jobs printed in 4800 CQ use half the value. Note: An asterisk (*) next to a value indicates the factory default
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    Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100 (10*) Specify the pitch for fixed or
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    Set the printer to perform a line feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope View Factory Defaults Restore Defaults • Configure the printer to work with a different print driver or custom application that
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    Understanding the printer menus 85 Menu item Description Font Size 1-255 (12*) Set the font size to use when printing HTML documents. Scale 1-400% (100*) Scale HTML documents for printing. Orientation Portrait* Landscape Set the page orientation for HTML documents. Margin Size 8-255 mm (19
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    any paper source. Notes: • Off prompts the user to load the required paper size. • All Listed allows all available substitutions. Configure MP Cassette* Manual First Determine the behavior of the multipurpose feeder. Notes: • Cassette configures the multipurpose feeder as the automatic paper source
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    pick paper from the short edge or long edge direction. Note: Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width
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    Understanding the printer menus 88 Media Types Menu item Plain Card Stock Recycled Glossy Labels Vinyl Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Description Specify the texture, weight, and orientation of the paper. Copy Copy Defaults
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    Understanding the printer menus 89 Menu item Description Separator Sheets None* Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet.
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    Understanding the printer menus 90 Menu item Description Header/Footer Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Specify the header or footer information on the scanned image. Overlay Confidential Copy Draft Urgent Custom Off* Specify the overlay text to
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    Understanding the printer menus 91 Menu item Description Auto Center Off* On Align the content at the center of the page. Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail ‑4 to 4 (0*)
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    splitter and a telephone handset. • Use a regular telephone line to answer an incoming fax job and to dial a fax number. • To go directly to the manual fax function, touch # and 0 on the keypad. Memory Use All receive Mostly receive Equal* Mostly send All send Set the amount of internal printer
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    turning on the printer and before each call. • This menu item does not appear if Fax Transport is set to T.38. Enable Extension in Use Support Off On* Determine whether a telephone line is used by another device, such as another phone on the same line. Notes: • This menu item is monitored
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    Understanding the printer menus 94 Menu item Description Orientation Portrait* Landscape Specify the orientation of the original document. Note: This menu item appears only in some printer models. Sides Off* Short Edge Long Edge Specify the orientation of the original document when scanning
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    Understanding the printer menus 95 Menu item Description Color Dropout Color Dropout (None*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Contrast Best
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    Understanding the printer menus 96 Admin Controls Menu item Description Automatic Redial 0-9 (5*) Adjust the number of redial attempts based on the activity levels of recipient fax machines. Redial Frequency 1-200 minutes (3*) Increase the time between redial attempts to increase the chance
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    Understanding the printer menus 97 Menu item Description Auto Convert Color Faxes to Mono Faxes On* Off Convert all outgoing color faxes to black and white. Confirm Fax Number Off* On Ask the user to confirm the fax number. Dial Prefix Set a dialing prefix. Dialing Prefix Rules Establish a
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    Understanding the printer menus 98 Menu item Description Holding Faxes Held Fax Mode Off* Always On Manual Scheduled Hold received faxes from printing until they are released. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item
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    appears only when the printer shares a line with a telephone. • This menu item appears only when you set the printer to receive fax manually. Fax Forwarding Print* Print and Forward Forward Specify whether to forward received fax. Forward To Destination 1 Destination 2 Specify where to forward
  • Lexmark XC4143 | Users Guide PDF - Page 100
    Understanding the printer menus 100 Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never Use Always Use Configure the settings for the fax cover page. Include To field Off* On Include From field Off* On From Include Message Field Off* On Message: Include
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    Understanding the printer menus 101 Menu item Description Receive Error Log Print Never* Print on Error Print a log for fax‑receive failures. Auto Print Logs On* Off Print all fax activity. Log Paper Source Tray [x] (1*) Specify the paper source for printing logs. Logs Display Remote Fax
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    Understanding the printer menus 102 Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify
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    Understanding the printer menus 103 Menu item Description SMTP Server Authentication No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Set the authentication type for the SMTP server. Device‑Initiated E‑mail Specify whether credentials are required for device‑
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    Understanding the printer menus 104 Menu item Description Content Type Text* Text/Photo Photo Graphics Improve the output result based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output
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    Understanding the printer menus 105 E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail. Primary SMTP Gateway Port 1-65535 (25*) Enter the port number of the primary SMTP server. Secondary SMTP
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    . PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) Secure (Off*) Archival (PDF/A) (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. • Highly Compressed appears only when a hard disk is installed. Content Type Text Text
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    Understanding the printer menus 107 Menu item Description Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the content source of the original document. Color Black and White Gray Color* Auto Set the printer
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    Understanding the printer menus 108 Menu item Description Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning, and adjust the dropout setting for that color. Auto Color Detect
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    Understanding the printer menus 109 Admin Controls Menu item Max E‑mail Size 0-65535 (0*) Size Error Message Limit Destinations Send Me a Copy Never appears* On by Default Off by Default Always On Allow self e‑mails only Off* On Use cc:/bcc: Off* On Use Multi‑Page TIFF Off On* Description Set
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    Understanding the printer menus 110 Menu item Description Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing e‑mail logs. Custom Job Scanning Off* On Set the printer to scan the first set of original documents using the specified settings, and then scan the
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    Understanding the printer menus 111 FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format for the scanned image. PDF Settings PDF Version (1.5*) Archival Version (A‑1a*) Highly Compressed (Off*) Secure (Off*) Archival (PDF/A) (Off
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    Understanding the printer menus 112 Menu item Description Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. Original Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long
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    Understanding the printer menus 113 Menu item Description Contrast Best for content* 0 1 2 3 4 5 Specify the contrast for the scanned image. Background Removal Remove the background color or image noise from the original Background Detection (Content‑based*) document. Level (0*) Notes: •
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    Understanding the printer menus 114 Menu item Description Text/Photo Default 5-95 (75*) Set the quality of text and photo on the scanned image. Photo Default 5-95 (50*) Set the quality of photo on the scanned image. Use Multi‑Page TIFF On* Off Enable scanning of multiple TIFF images in one
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    PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Secure (Off*) set to 1.4. Archival (PDF/A) (Off*) • Highly Compressed appears only when a hard disk is
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    Understanding the printer menus 116 Menu item Description Darkness 1-9 (5*) Adjust the darkness of the scanned image. Orientation Portrait* Landscape Specify the orientation of the original document. Original Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long
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    Understanding the printer menus 117 Menu item Description Background Removal Remove the background color or image noise from the original Background Detection (Content‑based*) document. Level (0*) Notes: • Content-based removes the background color from the original document. • Fixed
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    factory default setting. Flash Drive Print Menu item Description Number of Copies 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Color Off On* Print a flash drive file in color. Collate
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    Understanding the printer menus 119 Menu item Description Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal*
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    Understanding the printer menus 120 Network/Ports Network Overview Menu item Description Active Adapter Auto* Standard Network Wireless Specify the type of the network connection. Note: Wireless is available only in printers connected to a wireless network. Network Status Show the
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    Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address 121 Description Configure the wireless connection using Lexmark Mobile Assistant. Configure the wireless connection using the control panel. Establish a Wi‑Fi network
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    Configure the IPv6 settings. Enable IPv6 (On*) Enable DHCPv6 (Off*) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Specify the
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    update NTP server On* Off Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off* On Assign an IP address automatically. DNS Server Address Specify the current Domain Name
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    TTL DDNS Refresh Time Enable mDNS Off On* Update the multicast DNS settings. WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify the IP addresses that are
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    Understanding the printer menus 125 Menu item Description Enable TLSv1.1 Off On* Enable the TLSv1.1 protocol. SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections. Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This
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    Understanding the printer menus 126 IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Enable IPSec Off* On Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base
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    Understanding the printer menus 127 Menu item Description Pre‑Shared Key Authenticated Connections Host [x] Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to On. Certificate Authenticated Connections Host [x] Address[/subnet]
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    Understanding the printer menus 128 HTTP/FTP Settings Menu item Description Enable HTTP Server Off On* Access the Embedded Web Server to monitor and manage the printer. Enable HTTPS Off On* Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring to and from the print
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    Understanding the printer menus 129 USB Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires Off it, regardless of the default printer language. On* Note: When this setting is disabled, the printer does not
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    default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identifier (SSID) of the Wi‑Fi network. Preferred Channel Number Auto 1-11 (6*) Show the PSK on the Network Setup Page. Set PSK Set
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    Understanding the printer menus 131 Security Login Methods Manage Permissions Menu item Function Access Access Address Book in Apps Modify Address Book Manage Shortcuts Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing
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    SE Menu Device Menu Device Management Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import / Export All Settings Out of Service Erase Apps New Apps Card Copy Scan Center Scan Center Custom [x] Forms and Favorites Description Control access to the printer menu settings
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    Understanding the printer menus 133 Menu item Control Panel User Name/Password User Name Password PIN Browser User Name/Password User Name Password PIN Description Specify the default login method to access the control panel. Specify the default login method to access the browser. Schedule USB
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    Understanding the printer menus 134 Menu item Description Remote Syslog Facility 0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization Messages* 5 ‑ Messages Generated Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem
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    Understanding the printer menus 135 Menu item Description E‑mail Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑mail Log Wrapped Alert Off* On Send e‑mail notification to the administrator when the log becomes full and begins to overwrite
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    Understanding the printer menus 136 Login Restrictions Menu item Description Login failures 1-10 (3*) Specify the number of failed login attempts before the user gets locked out. Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1-60
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    Understanding the printer menus 137 Menu item Description Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer stores print jobs for printing later. Require All Jobs to be Held Set the printer to hold all print jobs. Off* On Keep duplicate
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    Understanding the printer menus 138 Solutions LDAP Settings Menu item Follow LDAP Referrals Off* On LDAP Certificate Verification Yes No* Description Search the different servers in the domain for the logged-in user account. Enable verification of LDAP certificates. Miscellaneous Menu item
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    Understanding the printer menus 139 Device Menu item Device Information Device Statistics Profile List Asset Report Print Menu item Print Fonts PCL Fonts PS Fonts Print Directory Shortcuts Menu item All Shortcuts Fax Shortcuts Copy Shortcuts E‑mail Shortcuts FTP Shortcuts Network Folder Shortcuts
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    and configuring the settings Provides information about ordering supplies Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions on how to clean the scanner. Printing the Menu
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    the following: 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE. 3 Follow the instructions on the display. Erasing printer hard disk memory 1 From the home screen, touch
  • Lexmark XC4143 | Users Guide PDF - Page 142
    replaced. • The printer is moved to a different department or location. • The printer is serviced by someone from outside your organization. • The printer is removed from your premises for service. • The printer is sold to another organization. Disposing of a printer hard disk • Degaussing-Flushes
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    Maintaining the printer 143 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume The speaker volume will
  • Lexmark XC4143 | Users Guide PDF - Page 144
    appears during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either adapter is installed in your printer. For more information, see the instructions that came with the adapter. • Active Adapter is set to Auto
  • Lexmark XC4143 | Users Guide PDF - Page 145
    Button method 1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method. 2 Follow the instructions on the display. Using the personal identification number (PIN) method 1 From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi
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    Deactivating the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Setting up serial printing (Windows only) 1 Set the parameters in the printer. a From the control panel, navigate to
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    Maintaining the printer 147 3 Open the printer properties, and then select the COM port from the list. 4 Set the COM port parameters in Device Manager. Notes: • Serial printing reduces printing speed. • Make sure that the serial cable is connected to the serial port on your printer. Cleaning
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    Maintaining the printer 148 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad
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    . Ordering parts and supplies To order supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer
  • Lexmark XC4143 | Users Guide PDF - Page 150
    caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may
  • Lexmark XC4143 | Users Guide PDF - Page 151
    CX727 Regular cartridges Item Regular toner cartridges Black Cyan Magenta Yellow Worldwide 75B0010 75B0020 75B0030 75B0040 Lexmark XC4140, XC4150, XC4143, XC4153 Return Program cartridges Item Black Cyan Magenta Yellow Worldwide 24B6720 24B6717 24B6718 24B6719 Latin America 24B5141 24B4891
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    Maintaining the printer 152 Ordering imaging unit or imaging kit Item Return Program imaging unit or imaging kit Black imaging unit Color (CMY) imaging kit Regular imaging unit or imaging kit Black imaging unit Color (CMY) imaging kit All countries and regions 74C0ZK0 74C0ZV0 74C0Z10 74C0Z50
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    Maintaining the printer 153 Replacing parts and supplies Replacing a toner cartridge 1 Open door B. 2 Remove the toner cartridge. 3 Unpack the new toner cartridge.
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    Maintaining the printer 154 4 Insert the new toner cartridge. 5 Close door B. Replacing the imaging unit 1 Open door B.
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    Maintaining the printer 155 2 Remove the waste toner bottle. 3 Remove the imaging kit.
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    -Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may affect the quality of future print
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    Maintaining the printer 157 8 Insert the black toner cartridge. 9 Insert the imaging kit.
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    Maintaining the printer 158 10 Insert the waste toner bottle. 11 Close door B. Replacing the imaging kit 1 Open door B.
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    Maintaining the printer 159 2 Remove the waste toner bottle. 3 Remove the imaging kit.
  • Lexmark XC4143 | Users Guide PDF - Page 160
    -Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print
  • Lexmark XC4143 | Users Guide PDF - Page 161
    Maintaining the printer 161 8 Insert the toner cartridges. 9 Insert the new imaging kit.
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    Maintaining the printer 162 10 Insert the waste toner bottle. 11 Close door B. Replacing the waste toner bottle 1 Open door B.
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    Maintaining the printer 163 2 Remove the waste toner bottle. 3 Unpack the new waste toner bottle. 4 Insert the new waste toner bottle. 5 Close door B. Replacing the fuser 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Open doors A and D. CAUTION-HOT SURFACE:
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    Maintaining the printer 164 3 Remove the fuser. 4 Unpack the new fuser. 5 Insert the new fuser. 6 Close doors D and A. 7 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
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    Maintaining the printer 165 Replacing the pick roller Replacing the pick roller in the 550‑sheet tray 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Remove the tray. 3 Remove the pick roller. 4 Unpack the new pick roller.
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    Maintaining the printer 166 5 Insert the new pick roller until it clicks into place. 6 Insert the tray. 7 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an
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    Maintaining the printer 167 3 Remove the pick roller. 4 Unpack the new pick roller. 5 Insert the new pick roller until it clicks into place. 6 Close the multipurpose feeder. 7 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the
  • Lexmark XC4143 | Users Guide PDF - Page 168
    Maintaining the printer 168 2 Remove the separator pad. 3 Unpack the new separator pad. 4 Insert the new separator pad until it clicks into place. 5 Insert the tray.
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    Maintaining the printer 169 Replacing the ADF input tray 1 Open door E. 2 Remove the ADF input tray. 3 Unpack the new ADF input tray.
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    Maintaining the printer 170 4 Insert the new ADF input tray until it clicks into place. 5 Close door E. Replacing the ADF scan pad 1 Open the scanner cover. 2 Remove the ADF scan pad. 3 Unpack the new ADF scan pad.
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    Maintaining the printer 171 4 Lay the white area of the ADF scan pad facedown on the scanner glass. 5 Close the scanner cover to stick the ADF scan pad to the cover. 6 Open the scanner cover to check if the ADF scan pad is properly attached to the cover. 7 Close the scanner cover.
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    Maintaining the printer 172 Replacing the ADF separator roller 1 Open door E. 2 Remove the ADF separator roller. 3 Unpack the new ADF separator roller.
  • Lexmark XC4143 | Users Guide PDF - Page 173
    Maintaining the printer 173 4 Insert the new ADF separator roller until it clicks into place. 5 Close door E.
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    Maintaining the printer 174 Replacing the transfer module 1 Turn off the printer, and then unplug the power cord from the electrical outlet. 2 Open door B. 3 Remove the waste toner bottle.
  • Lexmark XC4143 | Users Guide PDF - Page 175
    Maintaining the printer 175 4 Remove the imaging kit. 5 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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    Maintaining the printer 176 6 Remove the transfer module. 7 Unpack the new transfer module, and then remove the packing material. 8 Insert the new transfer module. 9 Close door A.
  • Lexmark XC4143 | Users Guide PDF - Page 177
    Maintaining the printer 177 10 Insert the imaging kit. 11 Insert the waste toner bottle. 12 Close door B. 13 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an
  • Lexmark XC4143 | Users Guide PDF - Page 178
    printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer
  • Lexmark XC4143 | Users Guide PDF - Page 179
    printing it. • Print one copy of the document to check its content and format for accuracy. Recycling Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Select the product you want to recycle. Note: Printer supplies and hardware not listed in the
  • Lexmark XC4143 | Users Guide PDF - Page 180
    .com/recycle, and then choose your country or region. Information on available packaging recycling programs is included with the information on product recycling. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in
  • Lexmark XC4143 | Users Guide PDF - Page 181
    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use
  • Lexmark XC4143 | Users Guide PDF - Page 182
    Clearing jams 182 • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •
  • Lexmark XC4143 | Users Guide PDF - Page 183
    Clearing jams 183 Paper jam in trays 1 Pull out the tray. Warning-Potential Damage: A sensor inside the optional tray is easily damaged by static electricity. Touch a metal surface before removing the jammed paper in the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments
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    Clearing jams 184 Paper jam behind door E 1 Open door E. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close door E. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Pull out the tray. 3 Remove the jammed paper. Note: Make
  • Lexmark XC4143 | Users Guide PDF - Page 185
    Clearing jams 185 4 Insert the tray. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 Open doors A and D, and then remove any paper fragments. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury
  • Lexmark XC4143 | Users Guide PDF - Page 186
    Clearing jams 186 3 Close doors D and A. Paper jam in door A Paper jam in the fuser 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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    Clearing jams 187 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark XC4143 | Users Guide PDF - Page 188
    Clearing jams 188 3 Open the fuser access door. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close door A. Paper jam in the duplex unit 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
  • Lexmark XC4143 | Users Guide PDF - Page 189
    Clearing jams 189 2 Open the duplex cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark XC4143 | Users Guide PDF - Page 190
    Clearing jams 190 4 Close the duplex cover and door A.
  • Lexmark XC4143 | Users Guide PDF - Page 191
    Troubleshooting 191 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 123.123.123. Is the printer IP address correct? Step 3 Check if you are using a supported browser: • Internet Explorer version 11 or later • Microsoft Edge • Safari version 6 or later
  • Lexmark XC4143 | Users Guide PDF - Page 192
    Troubleshooting 192 Action Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes The problem is solved. No Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to
  • Lexmark XC4143 | Users Guide PDF - Page 193
    Troubleshooting 193 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem settings page? Step 3 The problem is Check if the internal driver. Note: If necessary, manually add the internal option in job. The problem is solved. Does the internal option operate
  • Lexmark XC4143 | Users Guide PDF - Page 194
    Troubleshooting 194 Internal solutions port does not operate correctly Action Yes Step 1 an internal solutions port" on page 237. Note: Use a supported ISP. The problem is solved. Does the ISP operate correctly? Step 3 The problem is Check the cable and the ISP connection. solved. a Use
  • Lexmark XC4143 | Users Guide PDF - Page 195
    Troubleshooting 195 Defective flash detected Try one or more of the following: • and needs to be replaced. Issues with supplies Replace cartridge, printer region mismatch To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide
  • Lexmark XC4143 | Users Guide PDF - Page 196
    the item to the place of purchase. Scanner maintenance required, use ADF Kit The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message.
  • Lexmark XC4143 | Users Guide PDF - Page 197
    Troubleshooting 197 Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem problem is support.
  • Lexmark XC4143 | Users Guide PDF - Page 198
    Troubleshooting 198 Paper curl Action Step 1 Move the paper guides in the tray to the correct position for the paper loaded. Yes Go to step 2. No The problem customer The problem is support. solved. Is the paper still curled? Tray linking does not work Action Yes Step 1 The problem is a
  • Lexmark XC4143 | Users Guide PDF - Page 199
    Troubleshooting 199 Action Yes Step 2 a From the control panel, touch Settings > Paper > Tray Configuration > Paper Size/Type The problem 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack support. No The problem is solved. The problem is solved.
  • Lexmark XC4143 | Users Guide PDF - Page 200
    the jammed pages reprinted? No Contact customer support. Printing problems Print quality is poor Blank or white pages Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
  • Lexmark XC4143 | Users Guide PDF - Page 201
    Troubleshooting 201 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank or white
  • Lexmark XC4143 | Users Guide PDF - Page 202
    Troubleshooting Action Yes Step 2 a Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Go to are ready to use it. b Print the document. Go to step 7. Is the print too dark? 202 No The problem is solved. Go to step 6. Go to step 6. The
  • Lexmark XC4143 | Users Guide PDF - Page 203
    the document. Is the print too dark? Yes Contact customer support. No The problem is solved. Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 a Load the tray with
  • Lexmark XC4143 | Users Guide PDF - Page 204
    . Do ghost images appear on prints? Yes Contact customer support. No The problem is solved. Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go
  • Lexmark XC4143 | Users Guide PDF - Page 205
    support. Warning-Potential Damage: Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print
  • Lexmark XC4143 | Users Guide PDF - Page 206
    Troubleshooting 206 Remove the imaging kit, and then remove the imaging unit. support. Warning-Potential Damage: Do not expose the imaging kit and than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under
  • Lexmark XC4143 | Users Guide PDF - Page 207
    • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages a Remove the imaging kit, and then remove the imaging unit. support. Warning-Potential Damage: Do not expose the imaging kit and imaging unit
  • Lexmark XC4143 | Users Guide PDF - Page 208
    the margins correct? Light print No Go to step 2. Go to step 3. Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 a Perform Color Adjust. From the home
  • Lexmark XC4143 | Users Guide PDF - Page 209
    Troubleshooting Action Yes Step 2 Go to step 3. a Depending on your operating system, increase toner darkness from the Printing to use it. b Print the document. Go to step 8. Is the print light? 209 No The problem is solved. The problem is solved. The problem is solved. Go to step 7. The
  • Lexmark XC4143 | Users Guide PDF - Page 210
    imaging unit, and then insert the imaging kit. c Print the document. The problem is solved. Is the print too light? Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages.
  • Lexmark XC4143 | Users Guide PDF - Page 211
    Troubleshooting 211 Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the The problem is solved. Is the print mottled? Step 5 Contact customer a Remove the imaging kit, and then remove the imaging unit. support. Warning
  • Lexmark XC4143 | Users Guide PDF - Page 212
    document. Contact customer The problem is support. solved. Is the print crooked or skewed? Repeating defects ) ) ) Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages
  • Lexmark XC4143 | Users Guide PDF - Page 213
    Troubleshooting color page. support or your service representative. Imaging service representative. Transfer module • 37.70 mm (1.48 in.) • 78.50 mm (3.09 in.) • 55 mm (2.17 in.) Fuser • 95 mm (3.74 in.) • 110 mm (4.33 in.) • 34.60 mm (1.36 in.) c Print the quality sample pages. The problem
  • Lexmark XC4143 | Users Guide PDF - Page 214
    to light may cause print quality problems. Contact customer support. Warning-Potential Damage: Do not problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Move the paper guides
  • Lexmark XC4143 | Users Guide PDF - Page 215
    unit, and then insert the imaging kit. c Print the document. The problem is solved. Is the page or image clipped? Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
  • Lexmark XC4143 | Users Guide PDF - Page 216
    . Does the toner rub off? Yes Contact customer support. Uneven print density 216 No The problem is solved. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Action Replace the imaging
  • Lexmark XC4143 | Users Guide PDF - Page 217
    kit, and then remove the imaging unit. support. Warning-Potential Damage: Do not expose the problem is solved. Do vertical dark lines appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting
  • Lexmark XC4143 | Users Guide PDF - Page 218
    Troubleshooting 218 Tray Configuration > Paper Size/Type. b Print the document. No The problem is solved. Do vertical white lines appear on prints? Step 2 Go to Remove the imaging kit, and then remove the imaging unit. support. Warning-Potential Damage: Do not expose the imaging kit and
  • Lexmark XC4143 | Users Guide PDF - Page 219
    Troubleshooting 219 Action Yes Step 2 The problem is The print job may contain a formatting error or invalid data. Delete solved. the print job, and then send it again. Are the documents printed? Step 3 The problem is If you are printing from the Internet, then the printer may be reading
  • Lexmark XC4143 | Users Guide PDF - Page 220
    Troubleshooting Slow printing Action Yes Step 1 Go to step 2. Make sure that the printer legal may print more slowly. b Print the document. Is the printer printing slow? 220 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved.
  • Lexmark XC4143 | Users Guide PDF - Page 221
    Troubleshooting 221 Action Yes Step 6 Go to step 7. a Make sure that Step 7 Remove held jobs. Go to step 8. The problem is solved. Is the printer printing slow? Step 8 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the printer to cool down after
  • Lexmark XC4143 | Users Guide PDF - Page 222
    Troubleshooting 222 Action Yes Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer. The problem the document. The problem is solved. Is the document printed? No Go to step 4. Go to step 5. Contact customer support. The printer is
  • Lexmark XC4143 | Users Guide PDF - Page 223
    Troubleshooting 223 Action Yes Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted to the correct ports. Are the cables inserted to the correct ports? Step 6 The problem problem is solved. Is the printer responding? Step 8 The problem problem is
  • Lexmark XC4143 | Users Guide PDF - Page 224
    Troubleshooting 224 Action Step 3 a Check if the trays are linked. For more information, see "Linking trays" on page 30. b Print the document. Is the document printed from the correct tray? Yes The problem is solved. No Contact customer support. Color quality problems menu, touch Manual > Color
  • Lexmark XC4143 | Users Guide PDF - Page 225
    Troubleshooting 225 FAQ about color printing What is RGB color? RGB color is . Selecting which Color Samples set to use for a particular color‑matching problem depends on: • The Color Correction setting being used (Auto, Off, or Manual) • The type of object being printed (text, graphics, or images
  • Lexmark XC4143 | Users Guide PDF - Page 226
    Troubleshooting 226 If the software program does not specify colors with RGB Does the print appear tinted? Yes Go to step 2. No The problem is solved. Contact customer The problem is support. solved. Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that
  • Lexmark XC4143 | Users Guide PDF - Page 227
    Troubleshooting hear a dial tone? Step 4 Check the telephone wall jack. The problem is solved. a Connect the analog telephone directly to the wall jack. supports analog use. For more information, contact your DSL provider. • If you are using a private branch exchange (PBX) telephone service
  • Lexmark XC4143 | Users Guide PDF - Page 228
    telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Can send but not receive on page 200. The problem is solved. Can you receive faxes? No Contact customer support. No Go to step 2. Contact customer support. No Go to step
  • Lexmark XC4143 | Users Guide PDF - Page 229
    no print quality defects. a From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. b Correct any print quality defects. Go to step 2. Contact customer support. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer,
  • Lexmark XC4143 | Users Guide PDF - Page 230
    Troubleshooting 230 Partial copies of document or photo Action Yes Step 1 The problem is a Make sure that the settings. c Copy the document or photo. The problem is solved. Is the copy quality satisfactory? No Go to step 2. Contact customer support. No Go to step 2. Contact customer
  • Lexmark XC4143 | Users Guide PDF - Page 231
    does not close Action Remove obstructions that keep the scanner cover open. Did the scanner cover close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Does
  • Lexmark XC4143 | Users Guide PDF - Page 232
    scanner responding? No Go to step 2. Go to step 3. Contact customer support. Adjusting scanner registration 1 From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual Registration. 2 In the Print Quick Test menu, touch Start. 3 Place
  • Lexmark XC4143 | Users Guide PDF - Page 233
    Troubleshooting 233 3 Place the Print Quick Test page support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support
  • Lexmark XC4143 | Users Guide PDF - Page 234
    Hardware Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts - Application cards • Forms and Bar Code • PRESCRIBE • IPDS • Lexmark Internal Solutions Port (ISP) - MarkNet N8370 (802.11 a/b/g/n/ac Wireless Print Server) - IEEE 1284‑B Parallel Card - RS‑232C Serial Card
  • Lexmark XC4143 | Users Guide PDF - Page 235
    Upgrading and migrating 235 3 Unpack the memory card. Warning-Potential Damage: Avoid touching the connection points along the edge of the card.
  • Lexmark XC4143 | Users Guide PDF - Page 236
    Upgrading and migrating 236 4 Insert the memory card until it clicks into place.
  • Lexmark XC4143 | Users Guide PDF - Page 237
    Upgrading and migrating 237 5 Reattach the access cover. 6 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical
  • Lexmark XC4143 | Users Guide PDF - Page 238
    Upgrading and migrating 238 3 Unpack the internal solutions port (ISP) kit. 1 ISP 2 Mounting bracket 3 Thumbscrews 4 Housing
  • Lexmark XC4143 | Users Guide PDF - Page 239
    Upgrading and migrating 239 5 ISP extended cable 4 Install the ISP into its housing.
  • Lexmark XC4143 | Users Guide PDF - Page 240
    Upgrading and migrating 240 5 Attach the housing to the controller board access cover.
  • Lexmark XC4143 | Users Guide PDF - Page 241
    Upgrading and migrating 241 6 Connect the ISP extended cable to the ISP connector in the controller board. 7 Reattach the controller board access cover. 8 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or
  • Lexmark XC4143 | Users Guide PDF - Page 242
    Upgrading and migrating 242 Installing an optional card CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
  • Lexmark XC4143 | Users Guide PDF - Page 243
    Upgrading and migrating 243 4 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning-Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
  • Lexmark XC4143 | Users Guide PDF - Page 244
    Upgrading and migrating 244 5 Reattach the access cover. 6 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical
  • Lexmark XC4143 | Users Guide PDF - Page 245
    Upgrading and migrating 245 3 Unpack the hard disk. 4 Attach the hard disk to the controller board. Warning-Potential Damage: Do not touch or press the center of the hard disk.
  • Lexmark XC4143 | Users Guide PDF - Page 246
    Upgrading and migrating 246 5 Open door B. 6 Open door C.
  • Lexmark XC4143 | Users Guide PDF - Page 247
    Upgrading and migrating 247 7 Secure the hard disk to the printer using the thumbscrews. 8 Close doors C and B. 9 Reattach the controller board access cover. 10 Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or
  • Lexmark XC4143 | Users Guide PDF - Page 248
    Upgrading and migrating 248 Installing optional trays CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
  • Lexmark XC4143 | Users Guide PDF - Page 249
    installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. Adding available options in the print driver For Windows users
  • Lexmark XC4143 | Users Guide PDF - Page 250
    web page correctly. 2 From the Embedded Web Server, click Export Configuration or Import Configuration. 3 Follow the instructions on the screen. 4 If the printer supports applications, then do the following: a Click Apps > select the application > Configure. b Click Export or Import. Updating firmware
  • Lexmark XC4143 | Users Guide PDF - Page 251
    of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product
  • Lexmark XC4143 | Users Guide PDF - Page 252
    those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print, Google Chrome, Android, and
  • Lexmark XC4143 | Users Guide PDF - Page 253
    of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and
  • Lexmark XC4143 | Users Guide PDF - Page 254
    exposed metal frame of the printer before accessing or touching interior areas of the printer even if the symbol is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA
  • Lexmark XC4143 | Users Guide PDF - Page 255
    prescribed service conditions. The printer has a non-serviceable printhead mode. 1.67 (CX725, CX727, XC4150, XC4153); 1.66 (XC4140, XC4143) Hibernate The product is in a low‑level energy‑saving mode. 0.2 Values are subject to change. See www.lexmark.com for current values. Sleep Mode This
  • Lexmark XC4143 | Users Guide PDF - Page 256
    pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M03-002 Notice to number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to
  • Lexmark XC4143 | Users Guide PDF - Page 257
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
  • Lexmark XC4143 | Users Guide PDF - Page 258
    for the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service adapter is required. The Lexmark part number is 80D1873. any 30 minute period for any single manual call initiation, and • The equipment shall
  • Lexmark XC4143 | Users Guide PDF - Page 259
    ber die in der Schweiz Zeitsteuertakte übertragen werden. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. Regulatory notices for RFID products This section contains
  • Lexmark XC4143 | Users Guide PDF - Page 260
    from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity The following information applies to all CX725, CX725R, CX727, XC4140, XC4143, XC4150, and XC4153 printer models with the following machine types and
  • Lexmark XC4143 | Users Guide PDF - Page 261
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
  • Lexmark XC4143 | Users Guide PDF - Page 262
    Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration- information applies only to the CX725, CX725R, CX727, XC4140, XC4143, XC4150, and XC4153 printer models with the following machine types instruction manual, may cause harmful
  • Lexmark XC4143 | Users Guide PDF - Page 263
    grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 Telephone: (859) 232-2000 E-mail: regulatory
  • Lexmark XC4143 | Users Guide PDF - Page 264
    purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during
  • Lexmark XC4143 | Users Guide PDF - Page 265
    Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty Lexmark Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
  • Lexmark XC4143 | Users Guide PDF - Page 266
    WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to
  • Lexmark XC4143 | Users Guide PDF - Page 267
    ring service 53 connecting the printer to a wireless network 144 connecting to a wireless network using PIN method 144 using Push Button method 144 conserving supplies 179 contacting customer support 233 contacts adding 23 deleting 24 editing 24 control panel using 15 copy troubleshooting partial
  • Lexmark XC4143 | Users Guide PDF - Page 268
    print 212 Customer Support using 21 customer support contacting 233 customizing the Display Customization using 20 distinctive ring service, fax enabling 53 documents scanning to configuring the settings 143 fax troubleshooting cannot receive faxes 228 cannot send Lexmark parts and supplies 150
  • Lexmark XC4143 | Users Guide PDF - Page 269
    249 internal solutions port installing 237 troubleshooting 194 J jam areas locating 182 the display using 26 L letterhead copying on 43 Lexmark Mobile Print using 35 light print 208 linking trays making copies 42 managing screen saver 20 manual color correction 224 memory card 234 installing
  • Lexmark XC4143 | Users Guide PDF - Page 270
    35, 36 modifying color output 224 Mopria Print Service 36 mottled print and dots 210 moving the a shortcut 57 noise emission levels 252 Non‑Lexmark supply 196 non‑volatile memory 142 erasing 141 paper types supported 33 paper weights supported 34 parallel interface card troubleshooting 194
  • Lexmark XC4143 | Users Guide PDF - Page 271
    195 printer options troubleshooting cannot detect internal option Settings Page 140 using Google Cloud Print 35 using Mopria Print Service 36 using Wi‑Fi Direct 36 printing a directory list 40 56 received faxes holding 56 recycling Lexmark packaging 180 Lexmark products 179 reducing copies 43
  • Lexmark XC4143 | Users Guide PDF - Page 272
    54 sending an e‑mail 46 separator pad replacing 167 serial interface card troubleshooting 194 serial printing setting up 146 setting the paper size 27 setting 196 supported applications 18 supported file types 38 supported flash drives 38 supported paper sizes 32 supported paper types 33 supported
  • Lexmark XC4143 | Users Guide PDF - Page 273
    respond 232 two‑sided copying 43 U unable to read flash drive troubleshooting, print 192 uneven print density 216 Unformatted flash detected 195 Universal 13 USB port 13 enabling 192 using Customer Support 21 using Display Customization 20 using genuine Lexmark parts and supplies 150 using QR Code
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CX725, CX725R, CX727, XC4140,
XC4143, XC4150, XC4153 MFPs
User's Guide
October 2020
www.lexmark.com
Machine type(s):
7528
Model(s):
1A9, 196, 5A6, 5A8, 5A9, 576, 578, 598