Lexmark XC4143 Users Guide PDF - Page 201
Dark print, Settings, Troubleshooting, Print Quality Test s
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Troubleshooting 201 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank or white pages? Step 2 Contact customer a Remove the imaging kit, and then remove the imaging unit. support. Warning-Potential Damage: Do not expose the imaging kit and imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. b Insert the imaging unit, and then insert the imaging kit. c Print the document. The problem is solved. Is the printer printing blank or white pages? Dark print Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 a Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. b Print the document. Yes Go to step 2. No The problem is solved. Is the print too dark?