Lexmark XC4143 Users Guide PDF - Page 213

Troubleshooting 213 Action Step 1 Determine how many colors have defects. Yes Go to step 2. No Go to step 3. Is only one color affected? Step 2 Take note of the a Using the Maintenance Defect Ruler, measure the distance distance, and then between the repeating defects on the affected color page. contact customer b Replace the supply item that matches the measurement on the affected color page. support or your service representative. Imaging kit or imaging unit • 94.20 mm (3.70 in.) • 29.80 mm (1.17 in.) • 25.10 mm (0.99 in.) Developer unit • 43.90 mm (1.73 in.) • 45.50 mm (1.79 in.) c Print the quality sample pages. The problem is solved. Do the defects still appear? Step 3 Take note of the a Using the Maintenance Defect Ruler, measure the distance distance, and then between the defects on the affected color page. contact customer b Replace the supply item that matches the measurement on the support or your affected color page. service representative. Transfer module • 37.70 mm (1.48 in.) • 78.50 mm (3.09 in.) • 55 mm (2.17 in.) Fuser • 95 mm (3.74 in.) • 110 mm (4.33 in.) • 34.60 mm (1.36 in.) c Print the quality sample pages. The problem is solved. Do the defects still appear?