McAfee GSSCDE-AA-DA User Guide - Page 19
Contact information, Avert Labs WebImmune & Submit a Sample
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McAfee® GroupShield™ 7.0 User Guide 1 Introduction Contact information Contact information Threat Center: McAfee Avert® Labs http://www.mcafee.com/us/threat_center/default.asp Avert Labs Threat Library http://vil.nai.com Avert Labs WebImmune & Submit a Sample (Logon credentials required) https://www.webimmune.net/default.asp Avert Labs DAT Notification Service http://vil.nai.com/vil/signup_DAT_notification.aspx Download Site http://www.mcafee.com/us/downloads/ Product Upgrades (Valid grant number required) Security Updates (DATs, engine) HotFix and Patch Releases For Security Vulnerabilities (Available to the public) For Products (ServicePortal account and valid grant number required) Product Evaluation McAfee Beta Program Technical Support http://www.mcafee.com/us/support/ KnowledgeBase Search http://knowledge.mcafee.com/ McAfee Technical Support ServicePortal (Logon credentials required) https://mysupport.mcafee.com/eservice_enu/start.swe Customer Service Web http://www.mcafee.com/us/support/index.html http://www.mcafee.com/us/about/contact/index.html Phone - US, Canada, and Latin America toll-free: +1-888-VIRUS NO or +1-888-847-8766 Monday - Friday, 8 a.m. - 8 p.m., Central Time Professional Services Enterprise: http://www.mcafee.com/us/enterprise/services/index.html Small and Medium Business: http://www.mcafee.com/us/smb/services/index.html 19