Netgear WAC720 Reference Manual - Page 100

The Active LED or the LAN LED Is Not Lit, The WLAN LED Does Not Light Up - power supply

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ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730  If you use a power cord to provide power to the wireless access point, check these items: • Make sure that the power cord is connected to the wireless access point. • Make sure that the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure that the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure that you are using the correct NETGEAR power adapter that is supplied with your wireless access point. The Active LED or the LAN LED Is Not Lit There is a hardware connection problem.  Check these items: • Make sure that the cable connectors are securely plugged in at the wireless access point and the network device-hub, (PoE) switches, or router. • Make sure that the connected device is turned on. • Make sure that the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the network device has Auto Uplink (MDI/MDIX) ports, you can use either a crossover cable or a normal patch cable. The WLAN LED Does Not Light Up The wireless access point's antenna is not working.  Check these items: • If the WLAN LED remains off, either disconnect the cables to the PoE switches and then reconnect them again, or disconnect the adapter from its power source and then plug it in again. • Make sure that optional external antennas are tightly connected to the wireless access point. Contact NETGEAR technical support if the WLAN LED remains off. Troubleshooting 100

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Troubleshooting
100
ProSAFE Dual-Band Wireless AC Access Point WAC720 WAC730
If you use a power cord to provide power to the wireless access point, check these
items:
•
Make sure that the power cord is connected to the wireless access point.
•
Make sure that the power adapter is connected to a functioning power outlet. If it is in a
power strip, make sure that the power strip is turned on. If it is plugged directly into the
wall, verify that it is not a switched outlet.
•
Make sure that you are using the correct NETGEAR power adapter that is supplied with
your wireless access point.
The Active LED or the LAN LED Is Not Lit
There is a hardware connection problem.
Check these items:
•
Make sure that the cable connectors are securely plugged in at the wireless access point
and the network device—hub, (PoE) switches, or router.
•
Make sure that the connected device is turned on.
•
Make sure that the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink (MDI/MDIX) ports, you can use either a
crossover cable or a normal patch cable.
The WLAN LED Does Not Light Up
The wireless access point’s antenna is not working.
Check these items:
•
If the WLAN LED remains off, either disconnect the cables to the PoE switches and then
reconnect them again, or disconnect the adapter from its power source and then plug it in
again.
•
Make sure that optional external antennas are tightly connected to the wireless access
point.
Contact NETGEAR technical support if the WLAN LED remains off.