Netgear WNA1000 WNA1000 User Manual - Page 51

Troubleshooting, Troubleshooting Tips

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Chapter 4 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 150 USB Adapter WNA1000. For information about connecting to wireless networks and the Internet, see "Basic Setup" in Chapter 1. Troubleshooting Tips Use the following information to solve common problems you may encounter. Also, refer to the knowledge base on the NETGEAR website at http://www.netgear.com/support. Table 4-1. Troubleshooting Tips Problem Action The LED is not lit. The wireless-N USB adapter is not connected to the USB port correctly or the WNA1000 software is not loaded. • Remove and reinsert the WNA1000. • Check the Windows device manager to see if the wireless-N USB adapter is recognized and enabled. Reload the WNA1000 software, if necessary. • Try to install the wireless-N USB adapter in a different USB slot on your system if one is available. The LED blinks, but the wireless-N USB adapter is not connected to a router or access point. The wireless-N USB adapter is trying to connect, but is unsuccessful. • The router might not be powered on. • The router and the wireless-N USB adapter are not configured with the same wireless parameters. Check the SSID and wireless security settings. Push 'N Connect WPS time out error during installation. This can occur if there are WPS routers in the area but your router does not support WPS. Make sure that you selected the correct router. To select a network to join, see "Joining a Network" on page 2-2. For a WPS-capable router, see "Using Push 'N' Connect (WPS) to Connect to a Wireless Network" on page 2-3. 4-1 v1.0, August 2009

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4-1
v1.0, August 2009
Chapter 4 Troubleshooting
This chapter provides information about troubleshooting your Wireless-N 150 USB Adapter
WNA1000. For information about connecting to wireless networks and the Internet, see
“Basic
Setup” in Chapter 1
.
Troubleshooting Tips
Use the following information to solve common problems you may encounter. Also, refer to the
knowledge base on the NETGEAR website at
.
Table 4-1.
Troubleshooting Tips
Problem
Action
The LED is not lit.
The wireless-N USB adapter is not connected to the USB port
correctly or the WNA1000 software is not loaded.
•
Remove and reinsert the WNA1000.
•
Check the Windows device manager to see if the wireless-N
USB adapter is recognized and enabled. Reload the
WNA1000 software, if necessary.
•
Try to install the wireless-N USB adapter in a different USB
slot on your system if one is available.
The LED blinks, but the wireless-N USB
adapter is not connected to a router or
access point.
The wireless-N USB adapter is trying to connect, but is
unsuccessful.
•
The router might not be powered on.
•
The router and the wireless-N USB adapter are not
configured with the same wireless parameters. Check the
SSID and wireless security settings.
Push ‘N Connect WPS time out error during
installation.
This can occur if there are WPS routers in the area but your
router does not support WPS. Make sure that you selected the
correct router. To select a network to join, see
“Joining a
Network” on page 2-2
. For a WPS-capable router, see
“Using
Push 'N' Connect (WPS) to Connect to a Wireless Network”
on page 2-3
.