Onkyo TX-SR600 Owner Manual - Page 77
Video And Audio, Remote Controller, Other - troubleshooting
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Troubleshooting guide Stereo indicator lights, but sound is distorted and stereo separation is bad. • Station is too strong. © Change to FM indoor antenna (see page 34). • Multiple reflection of the radio waves because of tall buildings or mountains. © Use antenna that has better directivity and orient it so distortion is least. Indicators for stereo reception flicker and hiss is heard on FM stations. • Station is too weak. © Install an outdoor FM antenna (see page 35). • Stereo FM broadcasts cover only about half the distance of an ordinary broadcast. © Change the position or direction of the outdoor antenna (see page 35). No preset station is recalled. • Memory is lost because power has been turned off for a long time. © Store all stations again (see page 41). VIDEO and AUDIO Desired picture does not appear. • Improper connection. © Check connections. Insert the plugs and connectors completely (see pages 14 to 29). No OSD Menu display. • Improper connection. © Check connections (see pages 14 to 29). • OSD Menu is displayed when monitor is connected to VIDEO or S VIDEO of MONITOR OUT. © Check connections (see pages 20, 28). Audio and video do not match. • Improper connection. © Check connections (see page 14 to 29). Audio is not heard or audio from different source is heard. • Digital Input settings are incorrect. © Check settings at "Input Setup" → "Digital Input" (see page 53). No picture appears on the TV screen (or monitor). • TV (or monitor) is not set to receive the output signals from the receiver. © Set the TV (or monitor) to the receiver input. • Video cable is not connected securely. © Check connections (see pages 14 to 29). • Input source is connected to the COMPONENT VIDEO IN connectors. © Make sure TV (or monitor) is connected to COMPONENT VIDEO OUT connectors (see pages 20, 28). REMOTE CONTROLLER Front panel controls function but remote controller controls do not. • No batteries in remote controller. © Insert batteries (see page 7). • Batteries have worn out. © Replace batteries (see page 7). • Remote controller is not pointed at the remote sensor of the TXSR700/700E/600/600E. © Point the remote controller at the remote sensor of the TXSR700/700E/600/600E (see page 7). • Remote controller is too far from the TX-SR700/700E/600/ 600E. © Operate the remote controller within 16 feet (5 meters) (see page 7). • Remote controller is functioning in a different mode © Press the RCVR MODE button. OTHER LATE NIGHT function cannot be used. • Playback source is not Dolby Digital encoded. © Check that the DOLBY DIGITAL indicator lights up on the display. Desired parameter cannot be set. • Parameter may not be able to be set due to current listening mode. © Check settings in Audio Adjust (see pages 57 to 59). Multichannel audio is not output. • The Multichannel setting is set to "No." © Set the Multichannel setting to "Yes" at "Input Setup" → "Multichannel" (see page 54). • DVD player is not connected to 5.1-channel input jacks. © Check connections (see pages 18, 25). Components in remote zone (Zone 2) do not operate properly. (TX-SR700/700E only) • Components are incorrectly connected. © Check connections. • Objects are interfering with remote controller signals. © Move inferring objects away from path of remote controller signals. Sound is sometimes heard and sometimes not heard with digital sources. • One digital input format has been specified so other digital formats are not played. © Select "All" at "Input Setup" → "Digital Format" (see page 54). Noise during playback or skipping of the beginning sounds occurs with DTS sources, PCM sources, and other digital sources. • When "All" is set for the digital format setting, time is required to change formats when different sources are played. © Try specifying the format you are playing at "Input Setup" → "Digital Format" (see page 54). 77