Panasonic KX-MB2061 Operating Instructions - Page 116
Scanner, 3.4 Copier - scanner driver
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14. Help Problem Colored and gray objects are printed in black instead of grayscale when printing from Microsoft PowerPoint or other applications. When using the unit as a printer, the printing result is distorted. Cause & Solution R Select [Color] or remove the check next to [Grayscale] in the print dialog so that colored or gray objects will be printed in grayscale properly. R Your unit is connected to the computer by USB. After canceling printing using your computer, you must wait for 60 seconds before re-printing to avoid distorted printing. 14.3.3 Scanner Problem I cannot scan. The document is not fed into the unit when using the unit as a scanner. Even after clicking [Cancel], scanning continues. The name of the desired computer is not displayed on the base unit when scanning documents from the base unit (LAN connection only). Cause & Solution R When scanning at a high resolution, a large amount of available memory is required. If your computer warns that there is insufficient memory, close other applications and try again. R The unit is in use. Try again later. R There is not enough space on the hard disk. Delete unnecessary files and try again. R Check the connection between the computer and the unit (page 21, 32). R Restart the computer, and try again. R You attempted to scan a document longer than the paper size which you set. Change the setting or divide the document into the appropriate paper size, and try again. R Remove the document in the automatic document feeder and re-insert it. R Please wait. It may take a while for the cancel request to be accepted. R The printer driver has not been installed. Install it on your computer (page 31). R The PC name list up feature has been set to [Off]. Set [PC name list up on device] to [On] (page 34). R The maximum number of computers on the LAN is connected to the unit (up to 30 computers). Set [PC name list up on device] to [Off] on the other computers (page 34). R The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit's name A [IP Address Checker] R The IP address for the unit will be detected. 14.3.4 Copier Problem The unit will not make a copy. Letters on the copied documents are not clear. Cause & Solution R You cannot make a copy during programming. Make the copy after programming. R The document was not fed into the unit properly. Re-insert the document. R Recording paper is not loaded or the unit has run out of paper. Load paper (page 16). R The original document is too dark or too light. Change the contrast (page 42) and try again. 116 For assistance, please visit http://www.panasonic.com/help