Philips HDRW720 User manual - Page 80

Before you call an engineer If you have any problems using this DVD recorder, the reason may be one of the following. You can also call the customer service centre in your country. You can also visit our web page 'http://www.p4c.philips.com' . Have the model number (MODEL NO) and the production number (PROD.NO) of your recorder ready. The production number (PROD. NO.) is printed on the type plate at the back or on the bottom PROBLEM Your recorder does not respond to any button being pressed and the display shows 'PHILIPS', 'IS TV ON?': The device does not react when you press a button, although the remote control works: Your DVD recorder does not respond to any button being pressed: Resetting the machine to the default factory settings Remote control does not work: I can not switch off the DVD Recorder: Fans run with switched off DVD recorder: SOLUTION bRecorder in initial installation mode: Switch on the TV, switch over to the DVD recorder jack or if you have only connected the DVD recorder to an antenna cable select channel 3 or 4 on the TV. Now the menu for language selection should appear. Please read paragraph 'Initial Installation' in the chapter 'Installing your DVD Recorder'. b'Dealer-Mode' is switched on: All buttons on the front of the set are locked. Switch off the function: 1 Pull out the AC-outlet plug from the AC- outlet. 2 Press and hold down h and OPEN/CLOSE J and put back the AC-outlet plug into the AC- outlet. 3 As soon as the time or '--:--' appears in the display (ca. 6 - 10 seconds), release h and OPEN/CLOSE J . bThere is no power supply: check the power supply bThere is a technical problem: disconnect from the AC-outlet for 30 seconds, then connect again. If this doesn't help, you can reset your DVD recorder to the default factory settings. bImportant: All the information stored (TV channels, time and date, TIMER) will be lost. 1 Disconnect from the AC-outlet. 2 Press and hold down the STANDBY-ON m button on the device and reconnect to the AC-outlet. 3 Release the STANDBY-ON m button when the features appears on the display. All the information stored (TV channels, time and date, TIMER) will be lost. Please read paragraph 'Initial Installation' in the chapter 'Installing your DVD Recorder'. bRemote control not pointed toward the DVD recorder: Point the remote control at the machine. See if the 'o(((' appears on the display briefly each time you press a remote control button. If it does, the Recorder is receiving information from the remote correctly. bThere is a technical problem: Take out the batteries, wait for 10 seconds and put them in again. bBatteries are flat: Change the batteries. bA recording is in progress (red light around the REC/OTR n button is switched on). After the recording is finished, the DVD-recorder will switch off automatically. bFor the execution of certain procedures the DVD recorder can switch itself on automatically, although no information is visible on the display. To prevent overheating, the fans at the back will be switched on and off automatically This is no fault of your set. 73