Ricoh P 311 Users Guide - Page 172

See Supported Paper., Paper is too thin. See Supported Paper.

Page 172 highlights

7. Troubleshooting Problem Multiple sheets of paper are fed at one time. Paper gets wrinkles. The printed paper is curled. Solution • Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk. • Make sure that the side or end fences are in the right position. • Use supported types of paper. See page 43 "Supported Paper". • Load paper only as high as the upper limit markings on the side fence. • Make sure that the friction pads and paper feed rollers are clean. • Check that paper was not added while there was still some left in the tray. Only add paper when there is none left in the tray. • Paper is damp. Use paper that has been stored properly. See page 43 "Supported Paper". • Paper is too thin. See page 43 "Supported Paper". • If there are gaps between the paper and the side or end fences of the paper tray, or the paper guides of the bypass tray, adjust the side or end fences of the paper tray, or the paper guides of the bypass tray to remove the gaps. • Load the paper upside down in the paper tray. • If the paper curl is severe, take prints from the output tray more frequently. • Paper is damp. Use paper that has been stored properly. See page 43 "Supported Paper". 170

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Problem
Solution
Multiple sheets of paper are fed at
one time.
Fan the paper well before loading. Also make sure that
the edges are even by tapping the stack on a flat surface
such as a desk.
Make sure that the side or end fences are in the right
position.
Use supported types of paper. See page 43 "Supported
Paper".
Load paper only as high as the upper limit markings on
the side fence.
Make sure that the friction pads and paper feed rollers
are clean.
Check that paper was not added while there was still
some left in the tray. Only add paper when there is none
left in the tray.
Paper gets wrinkles.
Paper is damp. Use paper that has been stored properly.
See page 43 "Supported Paper".
Paper is too thin. See page 43 "Supported Paper".
If there are gaps between the paper and the side or end
fences of the paper tray, or the paper guides of the
bypass tray, adjust the side or end fences of the paper
tray, or the paper guides of the bypass tray to remove the
gaps.
The printed paper is curled.
Load the paper upside down in the paper tray.
If the paper curl is severe, take prints from the output tray
more frequently.
Paper is damp. Use paper that has been stored properly.
See page 43 "Supported Paper".
7. Troubleshooting
170