Ricoh P 311 Users Guide - Page 179

Printer Problems Problem Solution Images are cut off, or excess pages are printed. If you are using paper whose size is smaller than the paper size selected in the application, use the same size paper selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print. See the printer driver Help. When You Cannot Print Clearly Problem The whole printout is blurred. Toner smears appear on the print side of the page. Horizontal lines appear on the printed paper. Photo images are coarse. Solution • The paper being used may be damp. Use paper that has been stored properly. See page 43 "Supported Paper". • The print cartridge is almost empty. If "Replacement Required: Print Cartridge" appears on the screen, replace the indicated print cartridge. • Condensation may have occurred. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be specified. Check the printer driver's paper settings. See the printer driver Help. • Check that the paper is not curled or bent. Envelopes can be curled easily. Flatten out the paper before loading it. See page 26 "Loading Paper". • Impact can cause lines to appear on printed paper and other malfunctions. Protect the printer from impact at all times, especially while it is printing. • If lines appear on prints, turn the printer off, wait a few moments, and then turn it back on again. Then, perform the print job again. Some applications lower the resolution for making prints. 177