Ryobi GD201 Operation Manual - Page 51

Troubleshooting

Page 51 highlights

TROUBLESHOOTING PROBLEM When programming the outdoor keypad, a buzzer sounds and all console buttons blink seven times. When programming a car remote, a buzzer sounds and all console buttons blink seven times. During operation, the opener struggles to raise or lower the door and then stops. A buzzer sounds continuously and the SET button in the console blinks continuously. When a car remote, smart phone, or keypad is used a buzzer sounds and the UP and DOWN buttons in the console blink continuously Garage door begins to close then stops and reverses. A buzzer sounds five times and the garage door opener's LED lights blink five times Garage door opener is in the fully open position and cannot be closed with a car remote, smart phone, or keypad Garage door opener does not activate when indoor keypad is pressed Garage door opener activates, but the garage door does not move POSSIBLE CAUSE A step for programming the outdoor keypad was not completed within two minutes. A step for programming the car remote was not completed within two minutes. Motor amperage has exceeded 8 amps. Door spring (torsion spring and/or extension spring) is damaged. Door is too heavy, broken, or stuck. The travel limits have been erased or have not been set correctly. The garage door opener hit an object while it was closing. The safety sensors are not receiving power. Battery is low in charge or power supply not connected The wire connecting the keypad to the power head has been damaged Circuit breaker is tripped The outer trolley is not engaged with the inner trolley The door arms are not connected to the outer trolley The door arms are not connected to the garage door SOLUTION Complete each step for programming the outdoor keypad within two minutes. Complete each step for programming the car remote within two minutes. Unplug the unit. Have door spring or door repaired or replaced by a qualified service technician. Unplug the unit. Have door spring repaired or replaced by a qualified service technician. Unplug the unit. Have door repaired or replaced by a qualified service technician. Set the travel limits as described in the Operation section. Remove the object and continue operation. Inspect sensor wires for damage and ensure they are installed correctly. Reset travel limits. Charge the battery or connect to power supply Replace damaged or broken wires Reset circuit breaker Pull the emergency release rope and raise the garage door until the outer trolley engages the inner trolley Secure the door arms to the outer trolley using clevis and hitch pin Secure the door arms to the garage door using clevis and hitch pin 51 - English

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51 - English
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
When programming the outdoor
keypad, a buzzer sounds and all
console buttons blink seven times.
A step for programming the outdoor
keypad was not completed within
two minutes.
Complete each step for programming the
outdoor keypad within two minutes.
When programming a car remote,
a buzzer sounds and all console
buttons blink seven times.
A step for programming the car
remote was not completed within
two minutes.
Complete each step for programming the
car remote within two minutes.
During operation, the opener
struggles to raise or lower the door
and then stops. A buzzer sounds
continuously and the
SET
button
in the console blinks continuously.
Motor amperage has exceeded
8 amps.
Door spring (torsion spring and/or
extension spring) is damaged.
Door is too heavy, broken, or
stuck.
Unplug the unit. Have door spring or door
repaired or replaced by a qualified service
technician.
Unplug the unit. Have door spring repaired
or replaced by a qualified service technician.
Unplug the unit. Have door repaired or
replaced by a qualified service technician.
When a car remote, smart phone,
or keypad is used a buzzer sounds
and the
UP
and
DOWN
buttons
in the console blink continuously
The travel limits have been erased
or have not been set correctly.
Set the travel limits as described in the
Operation
section.
Garage door begins to close then
stops and reverses. A buzzer
sounds five times and the garage
door opener’s LED lights blink
five times
The garage door opener hit an
object while it was closing.
Remove the object and continue operation.
Garage door opener is in the fully
open position and cannot be
closed with a car remote, smart
phone, or keypad
The safety sensors are not
receiving power.
Inspect sensor wires for damage and
ensure they are installed correctly. Reset
travel limits.
Garage door opener does not
activate when indoor keypad is
pressed
Battery is low in charge or power
supply not connected
The wire connecting the keypad to
the power head has been damaged
Circuit breaker is tripped
Charge the battery or connect to power
supply
Replace damaged or broken wires
Reset circuit breaker
Garage door opener activates, but
the garage door does not move
The outer trolley is not engaged with
the inner trolley
The door arms are not connected
to the outer trolley
The door arms are not connected
to the garage door
Pull the emergency release rope and raise
the garage door until the outer trolley
engages the inner trolley
Secure the door arms to the outer trolley
using clevis and hitch pin
Secure the door arms to the garage door
using clevis and hitch pin