Samsung HT-FM65WC User Manual - Page 53

Troubleshooting, Resolution according to the output mode

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07 Appendix Resolution according to the output mode Blu-ray Disc/E-contents/Digital Contents playback Setup Output HDMI Mode Blu-ray Disc E-contents/ Digital contents BD Wise Resolution of Blu-ray Disc 1080p@60F Auto Max. Resolution of TV input 1080p@60F 1080p@60F Movie Frame : Auto (24Fs) 1080p@24F 1080i 1080i 720p 720p 480p 480p DVD playback HDMI Mode 480i Max. Resolution of TV input 1080p@60F - 1080i 720p 480p Troubleshooting Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864). Symptom I cannot eject the disc. Playback does not start. Playback does not start immediately when the Play/Pause button is pressed. Sound is not produced. Sound can be heard only from a few speakers and not all 6. Dolby Digital 5.1 CH Surround Sound is not produced. Check/Remedy • Is the power cord plugged securely into the outlet? • Turn off the power and then turn it back on. • Check the region number of the Blu-ray/DVD disc. Blu-ray/DVD disc purchased from abroad may not be playable. • CD-ROMs and DVD-ROMs cannot be played on this product. • Make sure that the rating level is correct. • Are you using a deformed disc or a disc with scratches on the surface? • Wipe the disc clean. • The home theater does not play sound during fast playback, slow playback,and step motion playback. • Are the speakers connected properly? Is the speaker setup correctly customized? • Is the disc severely damaged? • On certain Blu-ray/DVD discs, sound is output from the front speakers only. • Check if the speakers are connected properly. • Adjust the volume. • When playing audio from a CD, the radio, or a TV, the unit outputs sound to the front speakers only. • Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is produced only if the disc is recorded with 5.1 channel sound. • Is the audio language correctly set to Dolby Digital 5.1-CH in the information display? English 53 |

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English
53
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07
Appendix
Resolution according to the output mode
Blu-ray Disc/E-contents/Digital Contents playback
DVD playback
Output
Setup
HDMI
Mode
HDMI
Mode
Blu-ray Disc
E-contents/
Digital contents
BD Wise
Resolution of Blu-ray
Disc
1080p@60F
480i
Auto
Max. Resolution of TV input
Max. Resolution of TV input
1080p@60F
1080p@60F
1080p@60F
Movie Frame : Auto (24Fs)
1080p@24F
-
1080i
1080i
1080i
720p
720p
720p
480p
480p
480p
Troubleshooting
Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed
below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung
Electronics at 1-800-SAMSUNG (1-800-726-7864).
Symptom
Check/Remedy
I cannot eject the disc.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start.
• Check the region number of the Blu-ray/DVD disc.
Blu-ray/DVD disc purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this product.
• Make sure that the rating level is correct.
Playback does not start
immediately when the
Play/Pause button is
pressed.
• Are you using a deformed disc or a disc with scratches on the surface?
• Wipe the disc clean.
Sound is not produced.
• The home theater does not play sound during fast playback, slow playback,and
step motion playback.
• Are the speakers connected properly? Is the speaker setup correctly customized?
• Is the disc severely damaged?
Sound can be heard only
from a few speakers and
not all 6.
• On certain Blu-ray/DVD discs, sound is output from the front speakers only.
• Check if the speakers are connected properly.
• Adjust the volume.
• When playing audio from a CD, the radio, or a TV, the unit outputs sound to the
front speakers only.
Dolby Digital 5.1 CH
Surround Sound is not
produced.
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Sound is produced only if the disc is recorded with 5.1 channel sound.
• Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?