Symantec 16-00-00091 Installation Guide - Page 37

Status, LAN IP and DHCP, calling Symantec Support.

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Page 37 highlights

Status Status The Status screen displays the current status and configuration of the Firewall/VPN. Figure 3-3: Status screen Physical Address is the MAC address of the Firewall/VPN, both LAN and WAN. If you have trouble accessing the Internet, confirm that you have a WAN IP address. If you do, there might be a DNS or other problem at your ISP. In any case, have this screen handy when calling Symantec Support. LAN IP and DHCP Caution: DO NOT change these settings unless needed by your network. If you do you may lose connectivity with the Firewall/VPN, requiring a manual reset to defaults. 3-9

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3-9
Status
Status
The Status screen displays the current status and configuration of the Firewall/VPN.
Figure 3-3: Status screen
Physical Address is the MAC address of the Firewall/VPN, both LAN and WAN.
If you have trouble accessing the Internet, confirm that you have a WAN IP address.
If you do,
there might be a DNS or other problem at your ISP.
In any case, have this screen handy when
calling Symantec Support.
LAN IP and DHCP
Caution:
DO NOT change these settings unless needed by your network.
If you do you
may lose connectivity with the Firewall/VPN, requiring a manual reset to
defaults.