TASCAM BD-MP4K Owners Manual - Page 51
High definition resolution cannot be viewed., HDMI device control does not work.
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The Home Screen will not open. ppIf the HIDE MENU function is on, the Home Screen will not open and the screen will remain black even if the HOME button is pushed. To open the Home Screen, press the HIDE MENU button on the unit or remote control to turn the HIDE MENU function off. 4K video resolution is not output. ppThe display does not support the format you want to play or does not support HDCP2.2 ppUse an HDMI cable that supports it. When playing 4K 30p, a high-speed HDMI cable is necessary. When playing 4K UHD BD, 2160p 60Hz or other highdefinition video, a premium high-speed HDMI cable that supports 18 Gbps is necessary. When using 2160p 30Hz or 3D video, connect a monitor that supports the resolution using a high-speed HDMI cable or a premium high-speed HDMI cable. ppThe monitor could be connected through an AV amplifier that does not support HDMI 2.0 or HDCP 2.2. During playback, video is disrupted, does not appear or has a strange color. ppWhen searching forward or backward, for example, the video might appear a little irregular. ppIs a mobile phone or other device that emits radio waves being used nearby? ppHas a disc that is not supported by the unit or that has a different region code been loaded in it. ppDoes the TV support HDCP? ppWith the power on, try disconnecting the HDMI cable from the TV and this unit and then reconnecting it. ppUse a different HDMI cable and reconnect them. ppCheck the "Display Settings". Subtitles do not appear. ppSubtitles cannot be turned on for titles without subtitle data. No audio is output from the AV amplifier. ppConfirm that the AV amplifier is turned on. ppConfirm that the AV amplifier output is correct. ppConfirm that the AV amplifier supports bitstream or LPCM. ppCheck the volume of the AV amplifier. The camera angle cannot be changed. ppAngles cannot be changed for BD-Video or DVD-Video that does not have multiple angles recorded. ppCamera angles can only be changed for scenes that have it enabled. High definition resolution cannot be viewed. ppConfirmed that the title recorded in high definition. ppDoes the TV connected to the unit support high definition? HDMI device control does not work. ppHDM device control only works when the necessary settings have been made for this unit and the other supported device. ppWhen HDMI device control is enabled, it will be disabled if the power plug of this device or the HDMI cable is disconnected. Cannot connect to a network. ppConfirm that the modem and router are turned on. ppConfirm that the modem and router Internet indicators are lit. ppCheck the unit's Network settings. ppConfirm that this unit and router are connected correctly. ppConfirm that the router DHCP function is enabled. A password was forgotten. ppIf you have forgotten password, please contact TASCAM customer support service. TASCAM BD-MP4K 51