Thermador PRG366EG User Manual - Page 44

Before Calling for Service

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SECTION SEVEN: BEFORE CALLING FOR SERVICE Before Calling for Service Before calling for service, check the following to avoid unnecessary service charges. Be sure to check these items first: Is there a power outage in the area? Is the household fuse blown or the circuit breaker tripped? Is the range disconnected from the electrical supply? SERVICE INFORMATION For handy reference, copy the information below from the data rating plate. Keep your invoice for Warranty validation. Model Number IF THE BURNERS DO NOT IGNITE • Are the burner caps properly aligned and seated in the burner bases? • Are the burner ports clogged? • Is a fuse blown or is the circuit breaker tripped? • Is the manual shut-off valve closed, preventing the flow of gas? DATA RATING PLATE The data rating plate shows the model and serial number of your range. It is located behind the toe kick at the bottom of the range. To access the rating plate, remove the two toe kick attachment screws, then carefully remove the toe kick panel. For all models, the data rating plate is found on the component tray behind the toe kick panel. The electric wiring diagrams and schematics in the toe kick area should not be removed except by a service technician, then replaced after service. Serial Number Date of Purchase Dealer's Name Dealer's Phone Number Service Center's Name Service Center's Phone Number Also, enter this information on the Product Registration Form included with this product, then mail it to the indicated address. CAUTION: Before removing the toe kick panel, disconnect the range from the electrical power supply. Reinstall the toe kick panel before reconnecting the range to the power supply and operating the range. Lower front of range behind toe kick. PG Data Rating Plate Location 42

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CAUTION:
Before removing the toe kick panel, disconnect the range from the
electrical power supply.
Reinstall the toe kick panel before recon-
necting the range to the power supply and operating the range.
SERVICE INFORMATION
For handy reference, copy the
information below from the data
rating plate.
Keep your invoice
for Warranty validation.
Model Number
Serial Number
Date of Purchase
Dealer’s Name
Dealer’s Phone Number
Service Center's Name
Service Center’s Phone Number
Also, enter this information on
the Product Registration Form in-
cluded with this product, then mail
it to the indicated address.
Before calling for service, check the following to avoid unnecessary
service charges.
Be sure to check these items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the range disconnected from the electrical supply?
IF THE BURNERS DO NOT IGNITE
•
Are the burner caps properly aligned and seated in the burner bases?
•
Are the burner ports clogged?
•
Is a fuse blown or is the circuit breaker tripped?
•
Is the manual shut-off valve closed, preventing the flow of gas?
DATA RATING PLATE
The data rating plate shows the model and serial number of your range.
It is located behind the toe kick at the bottom of the range.
To access
the rating plate, remove the two toe kick attachment screws, then
carefully remove the toe kick panel.
For all models, the data rating plate is found on the component tray
behind the toe kick panel.
The electric wiring diagrams and schematics in the toe kick area should not
be removed except by a service technician, then replaced after service.
Before Calling for Service
42
PG Data
Rating Plate Location
SECTION SEVEN:
BEFORE CALLING FOR SERVICE
Lower front of
range behind toe
kick.