Toshiba SD-H400-S-TU Installation Guide - Page 229

Customer Support

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_ _ _ _C_h_a_p_t_e_r_ _8 _ ~~ Customer Support When you have a question: 1. Use this chapter. It contains troubleshooting for questions about: The DVR's Connection to the TiVo Service 97 Channels 100 Live TV , " 104 Recording Programs 106 Conflicts 110 Now Playing 111 TV Parental Controls 113 Audio/Video 114 The TiVo Service 116 Networking 118 2. Use online support. For hardware and TiVo Basic service questions, visit www.tacp.toshiba.com/service. For TiVo Plus service questions, visit www.tivo.com/support. You'll find online customer support on a number of topics. 3. Use the troubleshooting screens on your DVR. On your DVR, go to TiVo Central, then select Messages & Setup, then Troubleshooting. You will find troubleshooting screens for TV Parental Controls, your phone connection, your channels, and your network connection. 4. Call Customer Support. Refer to the Installation Guide for Customer Support contact information. 96

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____
C_h_a_p_t_e_r
__
8
_
~~
Customer
Support
When you have a question:
1.
Use
this chapter.
It
contains troubleshooting for questions about:
The
DVR's
Connection to the TiVo Service
97
Channels
100
Live
TV
,
"
104
Recording Programs
106
Conflicts
110
Now Playing
111
TV
Parental Controls
113
Audio/Video
114
The
TiVo Service
116
Networking
118
2.
Use
online support.
For hardware and TiVo Basic service questions, visit
www.tacp.toshiba.com/service.
For TiVo Plus service
questions, visit
www.tivo.com/support.
You'll find online customer support on a number
of
topics.
3.
Use
the troubleshooting
screens
on
your
DVR.
On your DVR, go to TiVo Central, then select Messages
&
Setup, then
Troubleshooting. You will find troubleshooting screens for TV Parental Controls, your phone connection, your channels, and your
network connection.
4.
Call
Customer
Support.
Refer
to
the
Installation Guide
for Customer Support contact information.
96