Toshiba SD-H400-S-TU Installation Guide - Page 252

Reset System, then Restart the Digital Media Server. Press THUMBS DOWN three times, then press ENT.

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Page 252 highlights

(~ Q_u_e_s_t_i_o_n_s_ _A_b_o_u_t_N_e_t_w_o_r_k_ _n_g _ • If your DVR is having trouble connecting over a regular phone line: Use broadband. If you have a home network with a broadband Internet connection, try allowing your DVR to use it to connect to the TiVo service over the Internet. Doing this eliminates the DVR's need to use a phone line. See Chapter 7 for more details. ~ My DVR is not connecting to my home network. • Any of the steps below may fix a network connection; you probably will not have to complete each one. For additional steps for wireless networks, see "My DVR is not connecting to my wireless home network." on page 121. 1. Check network adapter. • The network adapter that you attached may not be supported. If your network adapter is compatible with your DVR, and functioning properly, a MAC address-an identifier unique to the network adapter you purchased-is visible on the Phone & Network screen. To check, from TiVo Central, select Messages & Setup, then Settings, then Phone & Network. The MAC address should be on the top right-hand side of the Phone & Network screen. If you do not see a MAC address listed, your DVR is not recognizing the network adapter you installed. The adapter is either not compatible, not functioning properly, or not properly connected. If you do see a MAC address, the adapter you are using mayor may not be compatible. For more information, see "USB Ports, Wireless and Wired Network Adapters" on page 81. The network adapter or cabling could be defective. If you have another adapter or USB cable available, try that adapter or cabling. 2. Check connection to the network adapter. Unplug the USB cable from the back panel of your DVR and then plug it back in. Make sure the cable is pushed all the way in; sometimes lights on the adapter tum on before the USB cable is pushed all the way in. Unplug the side of the USB cable connected to the adapter and then plug it back in. 3. Restart the DVR. Press the TiVo button on the remote control to go to TiVo Central, then select Messages & Setup, then Restart or Reset System, then Restart the Digital Media Server. Press THUMBS DOWN three times, then press ENT. 119

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(~
Q_u_e_s_t_i
_o_n_s
__
A_b_o_u_t_N_e_t_w_o_r_k
__
n_g
_
•
If
your
DVR
is having trouble connecting over a regular phone line:
Use
broadband.
If
you have a home network with a broadband Internet connection, try allowing your
DVR
to use it
to
connect
to the TiVo service over the Internet. Doing this eliminates the
DVR's
need to use a phone line. See Chapter 7 for more details.
~
My
DVR
is not connecting to
my
home network.
•
Any
of
the steps below may fix a network connection; you probably will not have to complete each one. For additional steps for
wireless networks, see "My
DVR
is
not connecting to my wireless home network." on page 121.
1.
Check
network adapter.
•
The network adapter that you attached may not be supported.
If
your network adapter
is
compatible with your DVR, and
functioning properly, a MAC
address-an
identifier unique to the network adapter you
purchased-is
visible
on
the Phone
&
Network screen. To check, from TiVo Central, select Messages
&
Setup, then Settings, then Phone
&
Network. The MAC
address should be on the top right-hand side
of
the Phone
&
Network screen.
If
you do not see a MAC address listed, your DVR
is
not recognizing the network adapter you installed. The adapter is either not compatible, not functioning properly, or not
properly connected.
If
you
do
see a MAC address, the adapter you are using
mayor
may not be compatible. For more
information, see "USB Ports, Wireless and Wired Network Adapters" on page 81.
The network adapter or cabling could be defective.
If
you have another adapter or USB cable available, try that adapter or
cabling.
2.
Check
connection
to
the network adapter.
Unplug the USB cable from the back panel
of
your
DVR
and then plug it back in. Make
sure the cable
is
pushed all the way in; sometimes lights on the adapter tum on before the USB cable
is
pushed all the way in. Unplug
the side
of
the USB cable connected to the adapter and then plug it back in.
3.
Restart
the
DVR.
Press the TiVo button on the remote control to go to TiVo Central, then select Messages
&
Setup, then Restart or
Reset System, then Restart the Digital Media Server. Press THUMBS DOWN three times, then press ENT.
119