Xerox Z750/N Troubleshooting Guide - Page 57

48

Phaser 750 Color Printer

Troubleshooting Phaser 750 Printers

Print-Quality Tips Page

Tips to use the

Tek Color

Corrections

and

Print-Quality

settings to

optimize your image type.

At the

Ready

prompt, press

HELP,

and

scroll to

Print-Quality,

press

Menu,

which displays

Help Pages,

press

Menu,

and scroll to

Print-Quality Tips Page,

press

Print.

Paper Tips Page

Details which paper (or

media) types should be used

in each tray.

At the

Ready

prompt, press

HELP,

scroll

to

Print-Quality,

press Menu, which

displays

Help Pages,

press

Menu,

and

scroll to Paper

Tips Page,

press

Print.

Calibrate for Paper

(Reference pages)

Helps you optimize

Print-Quality

on the your

paper and select the best

setting.

At the

Ready

prompt, press

HELP,

scroll

to

Print-Quality,

press Menu, and scroll

to

Calibrate for Paper,

press

Menu,

which displays

Reference Pages,

press

Print.

Calibrate Colors

(Reference Pages)

Helps you to compensate for

color degradation that

results from supplies

becoming depleted.

At the

Ready

prompt, press

HELP,

scroll

to

Print Quality,

press

Menu,

and scroll

to

Calibrate Colors,

press

Menu,

and

scroll to

Adjust each color,

press

Menu,

which displays

Reference Page,

press

Print.

Calibrate Margins

(Reference Pages)

Helps you to adjust the top,

left and 2nd side margins.

At the

Ready

prompt, press

HELP,

and

scroll to

Print-Quality,

press

Menu,

and

scroll to

Calibrate Margins,

press

Menu,

which displays

Calibration Page,

press

Print.

Configuration Page

Detailed information

regarding the printer's name,

network name and address,

and configuration

information.

At the

Ready

prompt, press

HELP,

and

scroll to

Printer Administration,

press

Menu,

which displays

Help Pages,

press

Menu,

which displays

Configuration

Page,

press

Print.

Connection Setup Page

Step-by-step guide for

connecting the printer and

automatically prints on the

first power-up of the printer.

At the

Ready

prompt, press

HELP,

scroll

to


press

Menu,

which displays

Help Pages,

press

Menu,

and scroll to

Connection Setup Page,

press

Print.

Event Logs (NetWare

Startup Log, TCP/IP

Startup Log and

Hardware Startup Log)

Captures events that can

help troubleshoot and

isolate network, TCP/IP, and

hardware problems.

At the

Ready

prompt, press

HELP,

and

scroll to


press

Menu,

and scroll to

NetWare Event Logs,

press

Menu,

and scroll to either

NetWare

Event Log, TCP/IP Event Log,

or

Hardware Event Log,

press

Print.

Usage Profile Report

Detailed information about

how the printer is being

used.

At the

Ready

prompt, press

HELP,

scroll

to


press

Menu,

and scroll to

Usage Profile,

press

Menu,

which displays

Usage Profile Report,

press

Print.

Printer Demo Pages

(Graphics, Demo,

2-sided, RGB Sampler,

CMYK Sampler)

Shows different detailed

demo capabilities of the

printer.

At the

Ready

prompt, press

MENU,

scroll to

Printer Demo,

press

Menu,

and

scroll to any of the demo pages listed,

then press

Menu,

scroll to

Single Print

or

Continuous Print,

and

Print.

Help Pages

Page

Description

Location

Section	Page
Copyrights	3
User safety summary	4
Table of Contents	6
Printer Management	10
PhaserLink Printer Management software	10
Job Accounting	10
TekSMART™ Knowledge Base	10
Usage Profile	11
Fonts	12
Resident typefaces (PostScript)	12
Resident typefaces (PCL5C)	12
Downloading fonts	13
Downloading fonts from a Macintosh	14
Printing a list of resident fonts	15
From a Macintosh	15
From a PC or workstation	15
Image Smoothing	16
Quick Collate	17
Requirements	17
Separation Pages	18
PANTONE Colors	19
Methods of printing PANTONE Colors	19
PANTONE Colors from color selection books	19
Printer-specific PANTONE Colors	19
Installing the PANTONE Color files	20
From the Web	20
Printing the PANTONE Color Chart	21
Macintosh	21
PC	22
PhaserPrint Plug-in for Photoshop	23
Installing the plug-in: Macintosh	23
Installing the plug-in: Windows	24
Using the plug-in	25
Selecting options in the PhaserPrint dialog box	26
Number of copies	26
Print using (Macintosh)	26
Print using (Windows)	27
Printer model	27
Media size (selection)	27
Color Correction	27
Media	28
Quality	28
Rendering Intent	28
Compress Image Data	28
Fast preview	28
1st Page Preview	29
Image Smoothing	29
Stylized representation of the page	29
Scaling an image	30
Landscape orientation	30
Center images	30
Replicate images	30
Image size	30
Image separation	31
Number of images	31
Image layout	31
Media size (display)	31
Show color preview of image	31
Printer Utilities	32
Locating the files on the printer’s CD-ROM	33
Installing the utility files for Macintosh	33
Installing the files for PC	33
Locating files on the Tektronix World Wide Web site	34
Locating files on the Tektronix FTP server	35
Downloading files to the printer from a Macintosh	36
Using the Apple Printer Utility to download files	36
Using the Apple Printer Utility to perform other tasks	37
Downloading files to the printer from a PC	38
Downloading files from Windows 3.1	38
Downloading files from Windows 95 / Windows 98	38
Downloading files from Windows NT	38
Downloading files if your printer is connected to a Novell Netware network	39
Downloading files if your printer is connected through PhaserPort	40
Downloading files if your printer is connected to Windows NT	40
Advanced Printing Features for Phaser750 Printers	41
Previewing with 1st Page Preview	41
Requirements	41
Use 1st Page Preview	41
Reset the timeout	42
Automatic tray switching	42
Output Order	42
Output Order: Face Up	43
Output Order: Face Down	43
Output Order hints	43
Intelligent Ready mode	43
Adjusting margins	44
Adjusting margins for a single-sided print	44
Adjusting margins for a duplex print	45
Adjusting Color Density	47
Calibrating Colors	47
Print and use the Color Reference Page	47
Adjust the colors	47
Calibrate for Paper	49
Color Sampler Charts for Phaser750Printers	50
Overview	50
Color charts	51
Printing a color sampler chart from the Phaser 750 printer’s front panel	52
Selecting a color correction and a print quality mode	52
Printing a color sampler chart	52
Printing the desired colors from an application	52
Printing the color sampler charts with utility files	53
From a Macintosh	53
From a PC or workstation	53
Troubleshooting Phaser 750 Printers	54
Useful tools	54
TekSMART Knowledge Base	54
Diagnostic Test Print	54
Color Density Samples and Color Reference Page	54
Printer CD-ROM	54
Windows driver help system	55
Color Connection	55
PhaserLink™ Software	55
Tektronix web site	55
TekSMART™ Knowledge Base	56
Other online services	56
Internal Printer Pages	56
Front panel messages	58
Indicators	58
Messages	58
Maintaining print quality	60
Basic rules for troubleshooting	60
Print quality problems	61
Printing problems	72
Print quality hints	77
Media hints	78
Media handling	78
Double-sided printing	78
If your printer has an Automatic Duplex/Lower Tray Assembly installed	78
Specialty media	78
Improving print speed	79
Printed colors are not what you expect	81
Printing PANTONE Colors	84
Using the Tektronix halftone screens	84
Selecting page sizes in Windows applications	85
Fonts printing incorrectly from Windows	86
Sharing the printer on a network	86
Driver, utility files, and front panel interactions	86
If the Apple Printer Utility does not work (AppleTalk)	86
Startup Page prints even though it is disabled	87
PostScript printing errors	87
Error codes	89
Enabling and disabling the Startup Page	91
Enabling and disabling the Intelligent Ready feature	92
Protected mode for the front panel menu	93
Macintosh utility files:	93
PC utility files:	93
Enabling and disabling SysStart Job execution	94
Macintosh users	94
PC and workstation users	95
Problems printing on labels	96
Labels are printed on the wrong side	96
Printing labels from Microsoft Word	96
Cleaning Phaser 750 Printers	97
Paper-pick rollers (a)	97
Paper-feedrollers (b) on the LowerTrayAssembly	97
Duplex Unit	97
Sensor	97
Cleaning the sensor	98
Cleaning other rollers	98
Supplies for Phaser 750 Printers	99
Coverage Examples	99
Toner Cartridges	100
Imaging Unit	101
Fuser	101
Fuser Roll and Cleaning Pad	102
Transfer Kit	102
Main Charge Grid	103
Supplies life information	103
Using the information on the Supplies Page	104
Regulatory Information for Phaser750Printers	105
Canadian EMC (Electromagnetic Compatibility) regulatorystandards	105
Declaration of conformity	106
for 220-230 VAC equipment	106
FCC Class B device	108
for 100-120 VAC equipment	108
Material Safety Data Sheets for Phaser750Printers	109
MSDS for Toner	110
Environmental Specifications (Temperature/Humidity/Power)	112

Xerox Z750/N Troubleshooting Guide - Page 57

Phaser 750 Color Printer, Troubleshooting Phaser 750 Printers, Help s

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