Xerox Z750/N Troubleshooting Guide - Page 71

Image is very faded or pieces of the image are missing; toner on the is loose, Streaks or spots

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Page 71 highlights

Troubleshooting Phaser 750 Printers Image is very faded or pieces of the image are missing; toner on the page is loose s When using the Multi-Purpose Tray, make sure that you have selected the correct media type in the printer's front panel menu. Streaks or spots s Most spots are caused by fingerprints or dust introduced into the printer while installing the Imaging Unit or loading media. s Make sure that the surface where you unpack the Imaging Unit, paper, and transparencies is free of dust. Keep supplies in a covered area or a closed box. s Make sure that the Imaging Unit stays covered until immediately before installing it in the printer. Exposure to light for more than 3 minutes can damage the Imaging Unit. s Do not touch the right side or underside of the Imaging Unit; fingerprints affect print quality. s Make sure that the media is clean. s Make sure that you handle the media on the outside edges to avoid fingerprints. s To get rid of fingerprint spots, print a few prints (you can print any of the Help Pages in the front panel menu). The back of the printed page appears dirty s Toner particles have contaminated the transfer roller. This can happen if the printed image is larger than the media (for example, when printing on envelopes). Run 10-20 prints to clean the transfer roller. 62 Phaser 750 Color Printer

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62
Phaser 750 Color Printer
Troubleshooting Phaser 750 Printers
Image is very faded or pieces of the image are missing; toner on the page is loose
■
When using the Multi-Purpose Tray, make sure that you have selected the correct
media type in the printer’s front panel menu.
Streaks or spots
■
Most spots are caused by fingerprints or dust introduced into the printer while
installing the Imaging Unit or loading media.
■
Make sure that the surface where you unpack the Imaging Unit, paper, and
transparencies is free of dust. Keep supplies in a covered area or a closed box.
■
Make sure that the Imaging Unit stays covered until immediately before installing it
in the printer. Exposure to light for more than 3 minutes can damage the Imaging
Unit.
■
Do not touch the right side or underside of the Imaging Unit; fingerprints affect print
quality.
■
Make sure that the media is clean.
■
Make sure that you handle the media on the outside edges to avoid fingerprints.
■
To get rid of fingerprint spots, print a few prints (you can print any of the Help Pages
in the front panel menu).
The back of the printed page appears dirty
■
Toner particles have contaminated the transfer roller. This can happen if the printed
image is larger than the media (for example, when printing on envelopes). Run
10-20 prints to clean the transfer roller.