Xerox Z750/N Troubleshooting Guide - Page 70

Advanced Features and Troubleshooting Manual, Troubleshooting Phaser 750 Printers, Color

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Page 70 highlights

Troubleshooting Phaser 750 Printers The page is blank s Remove and re-insert the Imaging Unit. s Turn the printer off and back on again. Horizontal stripes s Thin horizontal stripes or a "weave" pattern appears in a complex image. s Increase the amount of memory. s Print the image at a lower resolution. Prints have dull, faded colors s If you are using a media tray, make sure that you have loaded the correct media in the PAPER tray or TRANSPARENCY tray. s If you are using the Multi-Purpose Tray, make sure that you have selected the correct media type in the printer's front panel. s Print the Color Reference Page from the front panel's Calibrate Colors menu. Check the density settings for each color and compare them to the examples on the Color Density Samples card. (in the User Guide). s Print the Consumables Page and Diagnotic Test Pages from the front panel's Help Pages. s If all colors are faded on the Test Print, the Imaging Unit may need to be replaced. Refer to the Percent Remaining gauge for the Imaging Unit on the Consumables Page. s If one color is faded (and you have checked and/or adjusted the density setting for that color), replace the Toner Cartridge. s Make sure that the Imaging Unit stays covered until immediately before installing it in the printer. Exposure to light can damage the Imaging Unit and will produce light streaks or faded prints. s Remove and insert the Toner Cartridges to make sure they are installed correctly. s Make sure that you use a high-quality laser paper: 60 - 90 g/m2 (16 - 24 lb.) paper in the media trays and 163 g/m2 (40 lb.) paper with the Multi-Purpose Tray. For best results use Tektronix media. s Use only Tektronix transparencies. Tektronix does not guarantee the results of non-Tektronix transparencies in Tektronix printers. s Try a different color correction mode. Advanced Features and Troubleshooting Manual 61

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Advanced Features and Troubleshooting Manual
61
Troubleshooting Phaser 750 Printers
The page is blank
■
Remove and re-insert the Imaging Unit.
■
Turn the printer off and back on again.
Horizontal stripes
■
Thin horizontal stripes or a “weave” pattern appears in a complex image.
■
Increase the amount of memory.
■
Print the image at a lower resolution.
Prints have dull, faded colors
■
If you are using a media tray, make sure that you have loaded the correct media in the
PAPER
tray or
TRANSPARENCY
tray.
■
If you are using the Multi-Purpose Tray, make sure that you have selected the correct
media type in the printer’s front panel.
■
Print the Color Reference Page from the front panel’s
Calibrate Colors
menu. Check
the density settings for each color and compare them to the examples on the
Color
Density Samples
card. (in the User Guide).
■
Print the Consumables Page and Diagnotic Test Pages from the front panel’s
Help
Pages.
■
If all colors are faded on the Test Print, the Imaging Unit may need to be
replaced. Refer to the
Percent Remaining
gauge for the Imaging Unit on the
Consumables Page.
■
If one color is faded (and you have checked and/or adjusted the density setting
for that color), replace the Toner Cartridge.
■
Make sure that the Imaging Unit stays covered until immediately before installing it
in the printer. Exposure to light can damage the Imaging Unit and will produce light
streaks or faded prints.
■
Remove and insert the Toner Cartridges to make sure they are installed correctly.
■
Make sure that you use a high-quality laser paper: 60 - 90 g/m
2
(16 - 24 lb.) paper in
the media trays and 163 g/m
2
(40 lb.) paper with the Multi-Purpose Tray. For best
results use Tektronix media.
■
Use only Tektronix transparencies. Tektronix does not guarantee the results of
non-Tektronix transparencies in Tektronix printers.
■
Try a different color correction mode.