ZyXEL MWR102 User Guide - Page 77

Internet Access

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1 Make sure you are using the correct IP address. • The default IP address is 192.168.100.1. • If you changed the IP address (Chapter 5), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for "I don't know the IP address of my MWR102" 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix A. 4 Make sure your computer is in the same subnet as the MWR102. (If you know that there are routers between your computer and the MWR102, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. • If there is no DHCP server on your network, make sure your computer's IP address is in the same subnet as the MWR102. See Appendix B. 5 Reset the device to its factory defaults, and try to access the MWR102 with the default IP address. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestion I can see the Login screen, but I cannot log in to the MWR102. 1 Make sure you have entered the password correctly. The default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on. 2 This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes. 3 Disconnect and re-connect the power adaptor or cord to the MWR102. 4 If this does not work, you have to reset the device to its factory defaults. See Resetting MWR102. 16.4 Internet Access I cannot access the Internet. 77

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77
1
Make sure you are using the correct IP address.
•
The default IP address is
192.168.100.1
.
•
If you changed the IP address (
Chapter 5
), use the new IP address.
•
If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for “I don’t know the IP address of my MWR102
”
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has
JavaScripts and Java enabled. See
Appendix A
.
4
Make sure your computer is in the same subnet as the MWR102. (If you know that
there are routers between your computer and the MWR102, skip this step.)
•
If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address.
•
If there is no DHCP server on your network, make sure your computer’s IP address
is in the same subnet as the MWR102. See
Appendix B
.
5
Reset the device to its factory defaults, and try to access the MWR102 with the
default IP address.
6
If the problem continues, contact the network administrator or vendor, or try one of
the advanced suggestions.
Advanced Suggestion
I can see the
Login
screen, but I cannot log in to the MWR102.
1
Make sure you have entered the password correctly. The default password is
1234
.
This field is case-sensitive, so make sure [Caps Lock] is not on.
2
This can happen when you fail to log out properly from your last session. Try logging
in again after 5 minutes.
3
Disconnect and re-connect the power adaptor or cord to the MWR102.
4
If this does not work, you have to reset the device to its factory defaults. See
Resetting MWR102.
16.4
Internet Access
I cannot access the Internet.