Brother International MFC-P2000 Service Manual - Page 236

Copy, Scan, Scanning Unit'

Page 236 highlights

USER'S GUIDE Copy Question The machine does not copy. The machine copies, but nothing is printed on the copy. Copy has a vertical line. Some portion of the image is missing on the copy. Memory full error. Recommendation Check the following;  The machine is turned on.  All of the protective parts have been removed.  The top cover is closed.  The Alarm LED is blinking. If the LED is blinking, refer to the Operator Calls section of this manual. check if;  Original documents are inserted face down in the document feeder.  The toner cartridge is not empty. Clean the scanning unit refering to 'Cleaning the Scanning Unit' section in Chapter 6.  The machine has unscannable and unprintable areas. Check the areas in Chapter 2.  If the image is larger than the paper size, it may be lost.  A DOS application is using download fonts and the memory is almost full.  After a memory full error occurs, the machine clears any downloaded fonts automatically. Scan Question The machine does not scan Computer indicates an error message other than above. Scanned image has vertical white or black line. Recommendation Check the following;  The machine is turned on.  All of the protective parts have been removed.  The top cover is closed. Check the following;  The machine is connected directly to the computer.  The computer can work in bi-directional mode.  The scanner port is correctly set on your computer.  The Scanner driver is correctly selected in your application.  A recommended interface cable is being used.(IEEE 1284 compliant) Clean the scanning unit. 7-14

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USER’S GUIDE
7-14
Copy
Question
Recommendation
The machine does not copy.
Check the following;
The machine is turned on.
All of the protective parts have been removed.
The top cover is closed.
The
Alarm
LED is blinking. If the LED is
blinking, refer to the Operator Calls section of this
manual.
The machine copies, but
nothing is printed on the copy.
check if;
Original documents are inserted face down in the
document feeder.
The toner cartridge is not empty.
Copy has a vertical line.
Clean the scanning unit refering to ‘Cleaning the
Scanning Unit’ section in Chapter 6.
Some portion of the image is
missing on the copy.
The machine has unscannable and unprintable
areas. Check the areas in Chapter 2.
If the image is larger than the paper size, it may be
lost.
Memory full error.
A DOS application is using download fonts and
the memory is almost full.
After a memory full error occurs, the machine
clears any downloaded fonts automatically.
Scan
Question
Recommendation
The machine does not scan
Check the following;
The machine is turned on.
All of the protective parts have been removed.
The top cover is closed.
Computer indicates an error
message other than above.
Check the following;
The machine is connected directly to the
computer.
The computer can work in bi-directional mode.
The scanner port is correctly set on your
computer.
The Scanner driver is correctly selected in your
application.
A recommended interface cable is being
used.(IEEE 1284 compliant)
Scanned image has vertical
white or black line.
Clean the scanning unit.