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Brother International MFC-P2000 Service Manual - Page 71

MTBF / MTTR, Basic Procedure - troubleshooting

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• Condensation on the corona unit may cause corona charge leakage. • Condensation on the hopper gate and separation pad may cause paper feed troubles. If condensation has occurred, wipe the effected units or parts with a dry cloth or leave the printer for 2 hours to allow it to reach room temperature. If the drum unit is unpacked soon after it is moved from a cold room to a warm room, condensation may occur inside the unit, which may cause incorrect images. Instruct the user to allow the unit to come to room temperature before unpacking it. This will take one or two hours. 1.2 Basic Procedure If a malfunction or incorrect print appears, make an initial check following the basic procedure below: (1) Check the error lamps following the inspection procedure described later in this chapter. If no error lamps are lit, see Section 4 for troubleshooting information. (2) If any defective image output is found, follow the image defect fault descriptions in this chapter. 2. MTBF / MTTR The meantime between failure (MTBF) and the meantime to repair (MTTR) for this printer are as follows; MTBF: MTTR: Up to 4,000 hours Average 30 minutes IV-2

Section	Page
HL-P2000, MFC-P2000 Parts and Service Manual.pdf	130
Action 1: Check the Supplied Items	131
Action 2: Position the Machine	132
Power Supply	132
Environment	132
System Requirements for the Brother Printing Solution for Windows	132
Action 3: Install the Toner Cartridge/Drum Unit	133
Action 4: Load Paper into Your Machine	134
Action 5: Connect Your Machine to Your Computers' Parallel Interface	136
Action 6: Plug in and Turn on Your Machine	137
Printing a Test Sample Page	138
Action 7-1: Installation from CD-ROM	139
For Windows 95/98/NT4.0	139
For Windows 3.1/3.11	139
Action 7-2: Prepare the Printer Driver and the Scanner Driver for the Machine	140
For Windows 3.1	140
For Windows 95/98	140
Action 7-3: Prepare DOS for the Machine	141
How to Use the Machine in Your DOS Application Software	141
What Does Remote Printer Console Do?	142
Installing the Remote Printer Console	142
Using the Remote Printer Console Main Program	143
Using the Machine Status Monitor Program	144
Lamps and Switch for the Printing Function	145
Ready (Paper) Lamp	145
Data (Toner) Lamp	145
Drum Lamp	146
Alarm Lamp	146
Switch	146
Other Control Features	147
Copying Function	148
Copying in Standard Mode	148
To Make Settings for Each Copy	148
Photo/Text Button	149
Enlarge/Reduce Button	149
The Number of Copies	149
Error	150
Scanning Function	151
Scanning from TWAIN Compliant Applications	151
Scanning from the VISIONEER PaperPort LE Software	152
Scanning from the Unimessage Viewer Software	153
Replacing the Toner Cartridge	154
Replacing the Drum Unit	157
Alarm Indications at a Glance	160
Operator Calls for Printing Function	160
Operator Calls for Copying and Scanning Functions	162
Service Calls for the Printing Function	162
Service Calls for Copying and Scanning Functions	163
How to View the On-Line Setup Guide & User Guide	164
Machine Specifications	165
Printing	165
Copying	166
Scanning	166
Functions	166
Electrical and Mechanical	166
Regulations	167
Eng-ug.pdf	172
Chapter 1 Introduction	178
About the Guide Books	178
About your Machine	179
Machine Overview	179
System Requirements in Brother Printing Solution for Windows	180
Features	180
Operating and Storage Environment	183
Power Supply	183
Environment	183
Chapter 2 Paper Handling	185
Paper Specifications	185
Document Specifications	189
Multi-Purpose Sheet Feeder for Printing	190
Loading Paper into the Feeder	191
Two Side Printing	193
Output Tray and Paper Support Wire	194
Chapter 3 Ptint	195
Lamps and Switch	195
Ready (Paper) Lamp	195
Data (Toner) Lamp	196
Drum Lamp	196
Alarm Lamp	196
Switch	197
Other Control Features	197
Chapter 4 Copy	199
Copying in Standard Mode	199
To Make Settings for Each Copy	199
Photo/Text	200
Enlarge/Reduce	200
The Number of Copies	201
Error	202
Chapter 5 Scan	203
Scanning from TWAIN Compliant Applications	203
Scanning from the Visioneer PaperPort LE Software	204
Scanning from the Unimessage Viewer Software	205
Chapter 6 Maintenance	206
Replacing the Toner Cartridge	206
Replacing the Drum Unit	212
Cleaning the Machine	216
Cleaning the Machine Exterior	216
Cleaning the Machine Interior and Drum Unit	217
Cleaning the Scanning Unit	220
Re-Packing the Machine	221
Chapter 7 Troubleshooting	223
Alarm Indications at a Glance	223
Operator Calls for the Printing Function	223
Operator Calls for the Copying and Scanning Functions	225
Service Calls for the Printing Function	226
Service Calls for the Copying and Scanning Functions	227
Paper Jams	228
Q & A	232
Setting up the Machine Hardware	232
Setting up the Machine for Windows	232
Setting up the Machine for DOS	233
Paper Handling	234
Printing	235
Copy	236
Scan	236
Print Quality	237
Appendix	241
Printer Specifications	241
Printing	241
Copying	242
Scanning	242
Functions	243
Electrical and Mechanical	243
Parallel Interface Specifications	244
Resident Fonts	246
Bitmapped Fonts	246
Symbol Sets/Character Sets	247
HP LaseJet llP Mode	247
EPSON Mode	247
IBM Mode	247
Regulations	252
Index	258
PR99041.pdf	287
HL/MFC-P2000	288
PR99042.pdf	289
HL-1070	290
HL-820/1020/1040/1050	291
HL/MFC-P2000	292
PR99057.pdf	293