Brother International MFC-P2000 Service Manual - Page 75

Light, printer body and - printing problems

Page 75 highlights

I-1 Light Possible cause Main PCB failure Laser unit failure Step 1 2 Check Is the problem solved after the main PCB is replaced? Is the problem solved after the laser unit is replaced? Result Remedy Yes Replace the main PCB. Yes Replace the laser unit. Possible cause Toner sensing failure (printer side) Toner sensing failure (toner cartridge side) Drum connection failure High-voltage power supply PCB failure Panel sensor PCB or main PCB failure Laser unit failure Step 1 2 3 4 5 6 Check Can printing be started with the drum unit removed? Is the problem solved when 4 or 5 pages are printed after the toner cartridge is replaced with a full one? Are all the contacts (HV, GND) connected when the drum unit is installed? Check the harness connection between the high-voltage power supply PCB and the panel sensor PCB. Perform the same check as step 4 above and also between the panel sensor PCB and the main PCB. Is the problem solved by replacing the laser unit? Result Yes Yes No No No Yes Remedy Toner sensor failure. Check if the toner sensor needs cleaning and check the toner sensor connection. The wiper of the toner cartridge is defective, or replace the toner cartridge. Clean contact electrodes both in the printer body and on the drum unit. If the connection is normal, replace the high-voltage power supply PCB. Replace the panel sensor PCB or the main PCB. Replace the laser unit. GND contacts (Fig.4-5) ➀ IV-6

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IV-6
I-1
Light
<Scanning >
Possible cause
Step
Check
Result
Remedy
Main PCB
failure
1
Is the problem solved after the
main PCB is replaced?
Yes
Replace the main PCB.
Laser unit failure
2
Is the problem solved after the
laser unit is replaced?
Yes
Replace the laser unit.
<Printing>
Possible cause
Step
Check
Result
Remedy
GND
contacts
(Fig.4-5)
Toner sensing
failure
(printer side)
1
Can printing be started with the
drum unit removed?
Yes
Toner sensor failure.
Check if the toner
sensor needs
cleaning and check
the toner sensor
connection.
Toner sensing
failure
(toner cartridge
side)
2
Is the problem solved when 4
or 5 pages are printed after the
toner cartridge is replaced with
a full one?
Yes
The wiper of the
toner cartridge is
defective, or replace
the toner cartridge.
Drum
connection
failure
3
Are all the contacts (HV, GND)
connected when the drum unit
is installed?
No
Clean contact
electrodes both in the
printer body and on
the drum unit.
High-voltage
power supply
PCB failure
4
Check the harness connection
between the high-voltage
power supply PCB and the
panel sensor PCB.
No
If the connection is
normal, replace the
high-voltage power
supply PCB.
Panel sensor
PCB or main
PCB failure
5
Perform the same check as
step 4 above and also between
the panel sensor PCB and the
main PCB.
No
Replace the panel
sensor PCB or the
main PCB.
Laser unit failure
6
Is the problem solved by
replacing the laser unit?
Yes
Replace the laser
unit.