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Brother International MFC-P2000 Service Manual - Page 70

Iv, Maintenance And Troubleshooting, Introduction

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CHAPTER IV MAINTENANCE AND TROUBLESHOOTING 1. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if : • The source voltage stays within ±10% from the rated voltage shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is maintained between 10°C and 32.5°C. The relative humidity is maintained between 20% and 80%. • The printer is not located in a dusty place. • The printer is not exposed to ammonia fumes or other harmful gases. • The printer is not located in a hot or humid area (such as near water or a humidifier). • The printer is not exposed to direct sunlight. • The room is well-ventilated. • The printer is not placed where the ventilation hole of the printer is blocked. (2) Print paper Check if : • A recommended type of print paper is being used. [If the paper is too thick or too thin, or tends to curl, paper jams or paper feed problems may occur, or printed images may be blurred.] • The print paper is damped. [If so, use fresh paper, and check whether the print quality improves or not.] • The print paper is short-grained paper or acid paper. [If so, print quality problems may occur. For further information, refer to paper specifications in Chapter II.] (3) Consumable parts Check if : • The Toner lamp is not lit on the printer control panel when a toner cartridge is installed in the printer. [If the lamp is lit, replace the cartridge with a new one. If blank spots occur on printouts, take out the drum unit and slowly rock it to redistribute the toner evenly.] (4) Others Condensation: When the printer is moved from a cold room into a warm room in cold weather, condensation may occur inside the printer, causing various problems as listed below: • Condensation on the optical surfaces such as the scanning mirror, lenses, the reflection mirror and the protection glass may cause the print image to be light. • If the photosensitive drum is cold, the electrical resistance of the photosensitive layer is increased, making it impossible to obtain the correct contrast when printing. IV-1

Section	Page
HL-P2000, MFC-P2000 Parts and Service Manual.pdf	130
Action 1: Check the Supplied Items	131
Action 2: Position the Machine	132
Power Supply	132
Environment	132
System Requirements for the Brother Printing Solution for Windows	132
Action 3: Install the Toner Cartridge/Drum Unit	133
Action 4: Load Paper into Your Machine	134
Action 5: Connect Your Machine to Your Computers' Parallel Interface	136
Action 6: Plug in and Turn on Your Machine	137
Printing a Test Sample Page	138
Action 7-1: Installation from CD-ROM	139
For Windows 95/98/NT4.0	139
For Windows 3.1/3.11	139
Action 7-2: Prepare the Printer Driver and the Scanner Driver for the Machine	140
For Windows 3.1	140
For Windows 95/98	140
Action 7-3: Prepare DOS for the Machine	141
How to Use the Machine in Your DOS Application Software	141
What Does Remote Printer Console Do?	142
Installing the Remote Printer Console	142
Using the Remote Printer Console Main Program	143
Using the Machine Status Monitor Program	144
Lamps and Switch for the Printing Function	145
Ready (Paper) Lamp	145
Data (Toner) Lamp	145
Drum Lamp	146
Alarm Lamp	146
Switch	146
Other Control Features	147
Copying Function	148
Copying in Standard Mode	148
To Make Settings for Each Copy	148
Photo/Text Button	149
Enlarge/Reduce Button	149
The Number of Copies	149
Error	150
Scanning Function	151
Scanning from TWAIN Compliant Applications	151
Scanning from the VISIONEER PaperPort LE Software	152
Scanning from the Unimessage Viewer Software	153
Replacing the Toner Cartridge	154
Replacing the Drum Unit	157
Alarm Indications at a Glance	160
Operator Calls for Printing Function	160
Operator Calls for Copying and Scanning Functions	162
Service Calls for the Printing Function	162
Service Calls for Copying and Scanning Functions	163
How to View the On-Line Setup Guide & User Guide	164
Machine Specifications	165
Printing	165
Copying	166
Scanning	166
Functions	166
Electrical and Mechanical	166
Regulations	167
Eng-ug.pdf	172
Chapter 1 Introduction	178
About the Guide Books	178
About your Machine	179
Machine Overview	179
System Requirements in Brother Printing Solution for Windows	180
Features	180
Operating and Storage Environment	183
Power Supply	183
Environment	183
Chapter 2 Paper Handling	185
Paper Specifications	185
Document Specifications	189
Multi-Purpose Sheet Feeder for Printing	190
Loading Paper into the Feeder	191
Two Side Printing	193
Output Tray and Paper Support Wire	194
Chapter 3 Ptint	195
Lamps and Switch	195
Ready (Paper) Lamp	195
Data (Toner) Lamp	196
Drum Lamp	196
Alarm Lamp	196
Switch	197
Other Control Features	197
Chapter 4 Copy	199
Copying in Standard Mode	199
To Make Settings for Each Copy	199
Photo/Text	200
Enlarge/Reduce	200
The Number of Copies	201
Error	202
Chapter 5 Scan	203
Scanning from TWAIN Compliant Applications	203
Scanning from the Visioneer PaperPort LE Software	204
Scanning from the Unimessage Viewer Software	205
Chapter 6 Maintenance	206
Replacing the Toner Cartridge	206
Replacing the Drum Unit	212
Cleaning the Machine	216
Cleaning the Machine Exterior	216
Cleaning the Machine Interior and Drum Unit	217
Cleaning the Scanning Unit	220
Re-Packing the Machine	221
Chapter 7 Troubleshooting	223
Alarm Indications at a Glance	223
Operator Calls for the Printing Function	223
Operator Calls for the Copying and Scanning Functions	225
Service Calls for the Printing Function	226
Service Calls for the Copying and Scanning Functions	227
Paper Jams	228
Q & A	232
Setting up the Machine Hardware	232
Setting up the Machine for Windows	232
Setting up the Machine for DOS	233
Paper Handling	234
Printing	235
Copy	236
Scan	236
Print Quality	237
Appendix	241
Printer Specifications	241
Printing	241
Copying	242
Scanning	242
Functions	243
Electrical and Mechanical	243
Parallel Interface Specifications	244
Resident Fonts	246
Bitmapped Fonts	246
Symbol Sets/Character Sets	247
HP LaseJet llP Mode	247
EPSON Mode	247
IBM Mode	247
Regulations	252
Index	258
PR99041.pdf	287
HL/MFC-P2000	288
PR99042.pdf	289
HL-1070	290
HL-820/1020/1040/1050	291
HL/MFC-P2000	292
PR99057.pdf	293

Match case Limit results 1 per page

IV-1

CHAPTER IV

MAINTENANCE AND TROUBLESHOOTING

INTRODUCTION

1.1

Initial Check

(1)

Operating environment

Check if :

• The source voltage stays within ±10% from the rated voltage shown on the rating

plate.

• The printer is installed on a solid, level surface.

• The room temperature is maintained between 10°C and 32.5°C.

The relative

humidity is maintained between 20% and 80%.

• The printer is not located in a dusty place.

• The printer is not exposed to ammonia fumes or other harmful gases.

• The printer is not located in a hot or humid area (such as near water or a

humidifier).

• The printer is not exposed to direct sunlight.

• The room is well-ventilated.

• The printer is not placed where the ventilation hole of the printer is blocked.

(2)

Print paper

Check if :

• A recommended type of print paper is being used.

[If the paper is too thick or too

thin, or tends to curl, paper jams or paper feed problems may occur, or printed

images may be blurred.]

• The print paper is damped.

[If so, use fresh paper, and check whether the print

quality improves or not.]

• The print paper is short-grained paper or acid paper.

[If so, print quality problems

may occur.

For further information, refer to paper specifications in Chapter II.]

(3)

Consumable parts

Check if :

• The Toner lamp is not lit on the printer control panel when a toner cartridge is

installed in the printer.

[If the lamp is lit, replace the cartridge with a new one.

blank spots occur on printouts, take out the drum unit and slowly rock it to

redistribute the toner evenly.]

(4)

Others

Condensation:

When the printer is moved from a cold room into a warm room in cold weather,

condensation may occur inside the printer, causing various problems as listed

below:

• Condensation on the optical surfaces such as the scanning mirror, lenses, the

reflection mirror and the protection glass may cause the print image to be light.

• If the photosensitive drum is cold, the electrical resistance of the photosensitive

layer is increased, making it impossible to obtain the correct contrast when

printing.