Brother International MFC-P2000 Service Manual - Page 81

Black and blurred horizontal stripes, Black vertical streaks in a gray background, power supply

Page 81 highlights

I-7 Black and blurred horizontal stripes Possible cause Scratch on the drum Toner stuck on the developer roller Scratch on the fixing roller High-voltage power supply PCB Step 1 2 3 4 Check Are the horizontal stripes at 94 mm (photosensitive drum) intervals? Are the horizontal stripes at 25 mm (developer roller) intervals? Are the horizontal streaks at 63 mm (heat roller) intervals? Is the problem solved after the high-voltage power supply PCB is replaced? Result Yes Yes Yes Yes Remedy Replace the drum unit. Print several sheet and see what happens. The problem will disappear after a while. If not, replace the drum unit. Replace the fixing unit. Replace the high-voltage power supply PCB. I-8 Black vertical streaks (in a gray background) Possible cause Stains on the CIS window CIS unit failure Step 1 2 Check Are there any stains on the CIS window? Is the problem solved after the CIS unit is replaced? Result Remedy Yes Clean the CIS window. Yes Replace the CIS unit. Possible cause Translucent stain on the laser scanner window Step 1 Check Are there any stains on the laser scanner window? Result Yes Remedy Clean the laser scanner window. If it is not effective, replace the laser unit. IV-12

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IV-12
I-7
Black and blurred horizontal stripes
<Printing>
Possible cause
Step
Check
Result
Remedy
Scratch on the
drum
1
Are the horizontal stripes at 94
mm (photosensitive drum)
intervals?
Yes
Replace the drum unit.
Toner stuck on
the developer
roller
2
Are the horizontal stripes at 25
mm (developer roller)
intervals?
Yes
Print several sheet and see
what happens.
The problem will disappear
after a while. If not, replace the
drum unit.
Scratch on the
fixing roller
3
Are the horizontal streaks at 63
mm (heat roller) intervals?
Yes
Replace the fixing unit.
High-voltage
power supply
PCB
4
Is the problem solved after the
high-voltage power supply
PCB is replaced?
Yes
Replace the high-voltage
power supply PCB.
I-8
Black vertical streaks (in a gray background)
<Scanning>
Possible cause
Step
Check
Result
Remedy
Stains on the
CIS window
1
Are there any stains on the
CIS window?
Yes
Clean the CIS window.
CIS unit failure
2
Is the problem solved after the
CIS unit is replaced?
Yes
Replace the CIS unit.
<Printing>
Possible cause
Step
Check
Result
Remedy
Translucent
stain on the
laser scanner
window
1
Are there any stains on the
laser scanner window?
Yes
Clean the laser scanner
window.
If it is not effective, replace the
laser unit.