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Canon EOS C200B EOS C200 EOS C200B Instruction Manual - Page 212

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Troubleshooting 212 Precautions Regarding Wi-Fi Networks When using a Wi-Fi network, try the following corrective actions if the transmission rate drops, the connection is lost, or other problems occur. Positioning a network device (access point, mobile device, etc.) - When using a Wi-Fi network indoors, place the network device in the same room as the camera. - Place the network device in an open, unobstructed location, where people or objects do not come between it and the camera. - Place the network device as close as possible to the camera. Change the height or facing of the network device, as necessary. Nearby electronic devices - If the transmission rate over a Wi-Fi network drops because of interference from the following electronic devices, switching to the 5 GHz band or to a different channel may solve the problem. - Wi-Fi networks using the IEEE 802.11b/g/n protocol operate in the 2.4 GHz band. For this reason, the transmission rate may drop if there are nearby microwave ovens, cordless telephones, microphones, or similar devices operating on the same frequency band. - If another access point operating on the same frequency band as the transmitter is used nearby, the transmission rate may drop. Using multiple cameras/wireless transmitters/access points - Check that there are no IP address conflicts among the devices connected to the same network. - If multiple C200 / C200B cameras are connected to a single access point, connection speeds may be reduced. - To reduce radio wave interference when there are multiple access points using IEEE 802.11b/g or IEEE 802.11n (in the 2.4 GHz band), leave a gap of four channels between each wireless access point. For example, use channels 1, 6, and 11, channels 2, 7, and 12, or channels 3, 8, and 13. If you can use IEEE 802.11a/n (in the 5 GHz band), switch to IEEE 802.11a/n and specify a different channel. List of Messages Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical order. Note that for some messages, an indication of the recording media involved (SD card A, SD card B, CFast, or a combination thereof) may appear above the message itself. Accessing CFast/SD Card A/SD Card B Do not remove - You opened the CFast card slot cover or SD card slot cover while the camera was accessing the recording media. Close the card slot cover. Battery communication error. Does this battery display the Canon logo? - This may be due to using a battery pack not recommended by Canon for use with this camera. - If you are using a battery pack recommended by Canon for use with this camera, there may be a problem with the battery pack or camera. Consult a Canon Service Center. Buffer overflow. Recording was stopped. - The data transfer rate was too high for the recording media in use and the recording was stopped. Use a recommended recording media (A 47). Camera b Lens communication error. Clean the lens's contacts and reattach the lens. - The camera cannot correctly communicate with the lens due to dirty lens contacts. After the message disappears, the i icon appears on the screen. Clean the lens contacts with a soft cloth and reattach the lens. Cannot play back - The recording media contains clips that were recorded using a system frequency different from the one currently used by the camera. To play back the recordings on the card, change the > [! Recording/Media Setup] > [System Frequency] setting to match the recordings on the recording media. - The XF-AVC clip's file control information* is corrupted or there was a decoder error. Turn the camera off and then on again. If this does not solve the problem, consult a Canon Service Center. * Corrupted file control information cannot be recovered. Memory cards or XF-AVC clips with corrupted file control information cannot be read by the software (Canon XF Utility or plugins for NLE applications). Cannot switch SD card slots - The SLOT SELECT button was pressed while the camera is recording. Wait until recording is finished to change the selected SD card slot. Change the battery pack - The battery pack is exhausted. Replace or charge the battery pack.

Section	Page
Highlights of the Camera	3
Table of Contents	5
1. Introduction	9
About this Manual	9
Conventions Used in this Manual	9
Supplied Accessories	11
Names of Parts	12
LM-V1 LCD Monitor and LA-V1 LCD Attachment Unit	17
GR-V1 Camera Grip	18
HDU-2 Handle Unit	19
Microphone Holder	19
4K Workflow Overview	20
Color Grading with the ACES Workflow	21
2. Preparations	23
Preparing the Power Supply	23
Using a Battery Pack	23
Using a Power Outlet	26
Turning the Camera On and Off	27
Preparing the Handle Unit and LCD Monitor	28
Attaching the HDU-2 Handle Unit	28
Attaching and Removing the LM-V1 LCD Monitor	28
Date, Time and Language Settings	31
Setting the Date and Time	31
Changing the Language	32
Using the Menus	33
Selecting an Option from the Menu	33
Using the Customized Submenu (My Menu)	34
Preparing the Camera	36
Configuring the Modular Units	36
Preparing the Lens	37
Using the LCD Monitor	40
[C200] Using the Viewfinder	40
Adjusting the LCD Screen or Viewfinder ([C200] only)	41
Using a Tripod	42
Removing and Attaching the GR-V1 Camera Grip	43
Attaching the Microphone Holder	44
Attaching the Shoulder Strap	44
Removing and Attaching the Terminal Covers	45
Using the Optional EVF-V70 Electronic Viewfinder	46
Preparing Recording Media	47
Compatible Recording Media	47
Inserting a CFast Card	48
Removing a CFast card	48
Inserting and Removing an SD Card	49
Initializing Recording Media	50
Switching Between the SD Card Slots	50
Relay Recording and Double Slot Recording	51
Checking the Remaining Recording Time on Recording Media	51
Recovering Clips	52
Adjusting the Black Balance	53
3. Recording	55
Recording Video	55
Preparing to Record	55
Recording	56
Onscreen Displays	57
Setting the Clip File Name	61
Selecting the File Numbering Method for MP4 Clips and Photos	62
Using the Fan	63
Video Configuration: Video Format, System Frequency, Frame Rate and Resolution	64
Selecting the Main Recording Format	64
Selecting the System Frequency	64
Selecting the Frame Rate	64
Selecting the Resolution and Color Sampling Settings	65
Changing Main Camera Functions with the FUNC Button	66
Using the Direct Setting Mode	66
Shutter Speed	67
Changing the Shutter Speed Mode and Value	68
ISO Speed/Gain	69
Changing the ISO Speed or Gain Value	69
Using the Control Dial	70
ND Filter	71
Adjusting the Aperture	72
Manual Aperture	72
Momentary Automatic Aperture - Push Auto Iris	74
Automatic Aperture	74
Exposure Compensation - AE Shift	75
Light Metering Mode	76
White Balance	77
Custom White Balance	77
Color Temperature/Preset White Balance	78
Auto White Balance (AWB)	79
Adjusting the Focus	80
Manual Focus	81
One-Shot AF	84
AF-Boosted MF	84
Continuous AF	85
Changing the AF Frame Size and Position	86
Face Detection	87
Tracking a Specific Subject	88
Zooming	89
Onscreen Markers and Zebra Patterns	90
Displaying Onscreen Markers	90
Displaying Zebra Patterns	91
Setting the Time Code	92
Selecting the Time Code Mode	92
Selecting Drop or Non-Drop Frame	93
Putting the Time Code Display on Hold	93
Setting the User Bit	95
Recording Audio	96
Audio Settings and Recorded Audio Channels	96
Connecting an External Microphone or External Audio Input Source to the Camera	98
Setting the Audio Input Type for the INPUT 1/INPUT 2 Terminals	99
Selecting the Audio Format for Clips	99
Selecting the Audio Input Source for Audio Channels	100
Adjusting the Audio Recording Level	101
Advanced Audio Input Settings	102
Monitoring the Audio with Headphones	104
Colors Bars/Audio Reference Signal	105
Color Bars	105
Audio Reference Signal	105
Waveform Monitor	106
Displaying the Waveform Monitor	106
Configuring the Waveform Monitor	106
Adding Marks to Recordings	108
Adding a Shot Mark while Recording	108
Adding an OK Mark or Check Mark after Recording	108
Using Metadata	109
Setting a User Memo Created with Canon XF Utility	109
Entering Information About the Recording	110
Recording GPS Information (Geotagging)	111
Reviewing a Recording	112
Simultaneous Recording of Proxy Clips	113
Special Recording Modes	114
Slow Motion Recording Mode	114
Pre-recording Mode	115
Frame Recording Mode	116
Interval Recording Mode	117
Continuous Recording	118
Taking Photos	120
Photo Playback	121
Displaying the [Photos] Index Screen	121
Viewing Photos	121
Deleting Photos	122
Using the Optional RC-V100 Remote Controller	123
4. Customization	125
Assignable Buttons	125
Changing the Assigned Function	125
Using an Assignable Button	126
Custom Picture Settings	129
Selecting Custom Picture Files	129
Preset Picture Settings	129
Editing a Custom Picture File’s Settings	130
Resetting Custom Picture Files	131
Renaming Custom Picture Files	131
Protecting Custom Picture Files	131
Copying Custom Picture Files	131
Embedding Custom Picture Settings in a Clip	132
Available Custom Picture Settings	133
Saving and Loading Camera Settings	137
Saving Camera Settings	137
Loading Camera Settings	137
5. Playback	139
Playback	139
Clip Index Screen	139
Playing Back Clips	141
Onscreen Displays	141
Playback Controls	143
Adjusting the Volume	143
Clip Operations	144
Using the Clip Menu	144
Displaying Clip Information	145
Adding OK Marks or Check Marks	146
Deleting an OK Mark or Check Mark from a Clip	146
Adding Shot Marks	147
Deleting All Shot Marks in a Clip from the Index Screen	147
Deleting Clips	147
Deleting the User Memo and GPS Information	148
6. External Connections	149
Video Output Configuration	149
Recording Video Signal Configuration and Video Output Configuration by Terminal	149
Playback Video Configuration and Video Output Configuration by Terminal	150
Connecting to an External Monitor or Recorder	152
Connection Diagram	152
Using the SDI Terminal	152
Using the HDMI OUT Terminal	153
Setting the Scan Mode of the Output Signal	154
Outputting Simultaneously from the HDMI OUT Terminal and SDI Terminal	155
HDR Output	155
Applying a LUT to Screens/Video Outputs	156
Output by terminal/device and HDR setting	156
Superimposing Onscreen Displays on Screens/Video Outputs	157
Audio Output	158
Working with Clips on a Computer	159
Saving MP4 Clips	159
Saving XF-AVC Clips	159
Developing RAW Clips	160
7. Network Functions	161
About the Network Functions	161
Connecting to a Wi-Fi Network	162
Camera Access Point	163
Connecting in Infrastructure Mode	164
Wi-Fi Protected Setup (WPS)	165
Searching for Access Points	166
Manual Setup	167
Connecting to a Wired (Ethernet) Network	168
Selecting a Network Connection	169
Checking and Changing Network Settings	169
Browser Remote: Controlling the Camera from a Network Device	170
Setting Up Browser Remote	170
Starting Browser Remote	171
Using Browser Remote	173
FTP File Transfer	182
Preparations	182
Transferring Clips (FTP Transfer)	183
8. Additional Information	185
Menu Options	185
Displaying the Status Screens	196
Troubleshooting	207
List of Messages	212
Handling Precautions and Safety Instructions	217
Maintenance/Others	221
Optional Accessories	222
Specifications	224
Appendix: Compatible Lenses and Functions	230
Reference Tables	231

Match case Limit results 1 per page

Troubleshooting

212

Precautions Regarding Wi-Fi Networks

When using a Wi-Fi network, try the following corrective actions if the transmission rate drops, the connection is

lost, or other problems occur.

Positioning a network device (access point, mobile device, etc.)

- When using a Wi-Fi network indoors, place the network device in the same room as the camera.

- Place the network device in an open, unobstructed location, where people or objects do not come between it and the

camera.

- Place the network device as close as possible to the camera. Change the height or facing of the network device, as

necessary.

Nearby electronic devices

- If the transmission rate over a Wi-Fi network drops because of interference from the following electronic devices,

switching to the 5 GHz band or to a different channel may solve the problem.

- Wi-Fi networks using the IEEE 802.11b/g/n protocol operate in the 2.4 GHz band. For this reason, the transmission

rate may drop if there are nearby microwave ovens, cordless telephones, microphones, or similar devices operating on

the same frequency band.

- If another access point operating on the same frequency band as the transmitter is used nearby, the transmission rate

may drop.

Using multiple cameras/wireless transmitters/access points

- Check that there are no IP address conflicts among the devices connected to the same network.

- If multiple C200 / C200B cameras are connected to a single access point, connection speeds may be reduced.

- To reduce radio wave interference when there are multiple access points using IEEE 802.11b/g or IEEE 802.11n (in the

2.4 GHz band), leave a gap of four channels between each wireless access point. For example, use channels 1, 6, and

11, channels 2, 7, and 12, or channels 3, 8, and 13. If you can use IEEE 802.11a/n (in the 5 GHz band), switch to IEEE

802.11a/n and specify a different channel.

List of Messages

Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical

order. Note that for some messages, an indication of the recording media involved (SD card A, SD card B, CFast,

or a combination thereof) may appear above the message itself.

Accessing CFast/SD Card A/SD Card B

Do not remove

- You opened the CFast card slot cover or SD card slot cover while the camera was accessing the recording media.

Close the card slot cover.

Battery communication error.

Does this battery display the Canon logo?

- This may be due to using a battery pack not recommended by Canon for use with this camera.

- If you are using a battery pack recommended by Canon for use with this camera, there may be a problem with the

battery pack or camera. Consult a Canon Service Center.

Buffer overflow. Recording was stopped.

- The data transfer rate was too high for the recording media in use and the recording was stopped. Use a

recommended recording media (

47).

Camera

Lens communication error.

Clean the lens’s contacts and reattach the lens.

- The camera cannot correctly communicate with the lens due to dirty lens contacts. After the message disappears, the

icon appears on the screen. Clean the lens contacts with a soft cloth and reattach the lens.

Cannot play back

- The recording media contains clips that were recorded using a system frequency different from the one currently used

by the camera. To play back the recordings on the card, change the

[

Recording/Media Setup]

[System Frequency] setting to match the recordings on the recording media.

- The XF-AVC clip’s file control information* is corrupted or there was a decoder error. Turn the camera off and then on

again. If this does not solve the problem, consult a Canon Service Center.

Corrupted file control information cannot be recovered. Memory cards or XF-AVC clips with corrupted file control

information cannot be read by the software (Canon XF Utility or plugins for NLE applications).

Cannot switch SD card slots

- The SLOT SELECT button was pressed while the camera is recording. Wait until recording is finished to change the

selected SD card slot.

Change the battery pack

- The battery pack is exhausted. Replace or charge the battery pack.