Canon XC15 User Manual - Page 154

Troubleshooting 154 Wi-Fi connection terminated - Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances. - The camcorder may not be able to connect to the access point if too many devices are accessing it. After a short while, establish the connection again. Wi-Fi error. Incorrect authentication method. - Make sure the camcorder and access point are correctly configured. - Make sure the camcorder and access point are using the same authentication/encryption method and encryption key. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. Wi-Fi error. Incorrect encryption key. - The encryption key (password) is case sensitive so make sure to enter it correctly. Wi-Fi error. Incorrect encryption method. - Make sure the camcorder and access point are using the same authentication/encryption method. - If the access point is using MAC address filtering, enter the camcorder's MAC address in the access point's configuration screen. Wi-Fi functions are not available in this index screen. - The Wi-Fi function cannot be activated from the [y 4K] or [y HD] index screen. Activate the function from the [}] index screen. Wireless communication is not working correctly - Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using the camcorder in a location farther away from such appliances. - Turn off the camcorder and access point (wireless router). After a short while, turn them on again and perform the Wi-Fi network setup again. If the problem persists contact a Canon Service Center. Table of Contents Menus Index