Dell C1760NW Color Laser Printer User Guide

Dell C1760NW Color Laser Printer Manual

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  • Dell C1760NW Color Laser Printer | User Guide - Page 1
    Dell™ C1760nw/C1660w Color Printer User's Guide Regulatory Model: Dell C1760nw/Dell C1660w
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    23 Securing the Printer 24 Ordering Supplies 25 Printer Setup 27 5 Connecting Your Printer 29 Connecting Printer to Computer or Network 29 Direct Connection 29 Wireless Connection 30 Ethernet Connection (Dell C1760nw Color Printer only 34 Reconfiguring the Wireless Setting 35 Template
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    Ping Command 41 8 Loading Paper 43 Loading Print Media in the Multipurpose Feeder (MPF 43 Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only 48 9 Installing Printer Drivers on Computers Running Windows® 51 Identifying Printer Driver Pre-install Status 51
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    Printer Drivers on Computers Running Macintosh 71 Installing the Drivers and Software 71 Adding a Printer on Mac OS X 10.5 or Later Version(s 71 Adding a Printer on Mac OS X 10.4.11 72 Using Your Printer Dell™ Printer Configuration Web Tool 81 Overview 81 Setting Up the Dell Printer
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    112 Menu Settings 112 Reports 114 TCP/IP Settings 114 Printer Maintenance 114 System Settings 114 Paper Density 116 Adjust BTR 116 Adjust Fusing Unit 117 Color Registration Adjustment 117 Adjust Altitude 118 Reset Defaults 119 Non-Dell Toner 119 BTR Refresh Mode 119 TCP/IP Settings 120
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    Job History 125 Error History 125 Color Test Page 125 Printing a Report/List Using the Operator Panel Paper 146 Envelopes 146 Labels 147 Storing Print Media 147 Identifying Print Media and Specifications 148 Supported Paper Sizes 148 Supported Paper Types 149 Paper Type Specifications
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    (MPF 164 When Using the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only 165 Using the Output Tray Extension 166 Printing 167 17 Printing 169 Tips for Successful Printing 169 Tips on Storing Print Media 169 Avoiding Paper Jams 169 Sending a Job to Print 169 Canceling a Print
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    Widget 174 19 Understanding Printer Messages 177 20 Specifications 181 Operating System Compatibility 181 Toner Cartridges 188 Removing the Toner Cartridges 188 Installing a Toner Cartridge 190 Cleaning Inside the Printer 192 Cleaning the Color Toner Density (CTD) Sensor 195 Adjusting Color
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    203 Clearing Paper Jams From the Back of the Printer 204 Clearing Paper Jams From the Output Tray 206 Troubleshooting 209 23 Troubleshooting 211 Basic Printer Problems 211 Display Problems 211 Printing Problems 211 Print Quality Problems 213 The output is too light 213 Toner smears or
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    Other Problems 225 Contacting Service 225 Appendix 227 B Appendix 229 Dell Technical Support Policy 229 Online Services 229 Warranty and Return Policy 230 Recycling Information 230 Contacting Dell 230 Index 231 Template Last Updated - 2/7/2007 Contents 9
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    10 Contents Template Last Updated - 2/7/2007
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    Before Beginning Notes, Cautions, and Warnings 13 1 Dell™ C1760nw/C1660w Color Printer User's Guide 15 2 Finding Information 17 3 Product Features 19 4 About the Printer 21 11
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    12
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    printer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Wi-Fi Alliance. XML Paper Specification (XPS): This product may Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. The printer
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    14 Notes, Cautions, and Warnings
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    Guide Click the links to the left for information on the features, options, and operation of your Dell C1760nw/C1660w Color Printer. For information on other documentation included with your Dell C1760nw/C1660w Color Printer, see "Finding Information" on page 17. NOTE: In this manual, Dell C1760nw
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    16 Dell™ C1760nw/C1660w Color Printer User's Guide
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    NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. What are you looking for? • Drivers for my printer • My User's Guide Find it here Software and Documentation disc How to use my printer The Software and Documentation disc contains
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    • Upgrades - Upgrade information for components, such as printer driver • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers • Manuals - Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the
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    the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159. Printing through Wireless Connection (Wireless Print) Printing multiple pages on a single sheet of paper (Multiple Up) The Wireless LAN feature on your printer allows you to install the printer at any location, and
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    20 Product Features
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    of your Dell™ C1760nw/C1660w Color Printer. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. Front View 7 1 2 3 4 12 11 10 9 8 7 6 5 1 Operator Panel 3 Output Tray Extension 5 Toner Access Cover 7 Paper Width Guides 9 Front Cover
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    Rear View 11 10 9 8 7 6 1 Power Connector 3 USB Port 5 Security Slot 7 Transfer Roller 9 Paper Feed Roller 11 Levers 12 3 4 5 2 Rear Cover Release Handle 4 Ethernet Port (Dell C1760nw Color Printer only) 6 Rear Cover 8 Paper Chute 10 Transfer Belt 22 About the Printer
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    300 mm/11.8 inches 307 mm/12.1 inches 329.5 mm/13 inches CAUTION: To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the front cover opened. Operator Panel For more information on the operator panel, see "Operator Panel" on page
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    Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot on your printer. Security slot For details, see the operating instructions supplied with the Kensington lock. 24 About the Printer
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    Click the Visit Dell Printer supplies ordering web site. The Dell C1760nw Color Printer/Dell C1660w Color Printer - Dell Supplies Management System screen appears. c Enter the Service Tag, and then click OK. The Service Tag is located inside the toner access cover of your printer. Dell supplies web
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    26 About the Printer
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    Printer Setup 5 Connecting Your Printer 29 6 Setting Up Your Printer 37 7 Setting the IP Address 39 8 Loading Paper 43 9 Installing Printer Drivers on Computers Running Windows® ...51 10 Installing Printer Drivers on Computers Running Macintosh ...71 27
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    28
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    : Connection type USB Wireless Ethernet Connection specifications USB 2.0 compatible IEEE 802.11b/802.11g/802.11n 10 Base-T/100 Base-TX compatible (Dell C1760nw Color Printer only) NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned
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    printer USB cable to the USB port available on the keyboard. Wireless Connection The specifications of wireless setting function are described below: Item Specification Connectivity Wireless Connectivity Standard IEEE 802.11b/802.11g/802.11n compliant Bandwidth 2.4 GHz Data Transfer Rate
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    , see "Status of Wi-Fi | WPS Button Backlight" on page 78. If a problem occurs or error messages are displayed on the operator panel, see "Wireless Problems" on page 224. 1 Press and hold the (Wi-Fi | WPS) button on the printer for 2 seconds. Ensure that the (Wi-Fi | WPS) button starts to flash
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    WPS-PIN is available only when the wireless LAN access point (Registrar) or router supports WPS-PIN. NOTE: A Password is wireless LAN access point (Registrar) or router, refer to the manual supplied with the product. 9 When the WPS operation is successful and the printer is rebooted, wireless
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    appears, and then press the (Set) button. 4 Press the button until Wireless Setup appears, and then press the (Set) button. 5 Press the button until Manual Setup appears, and then press the (Set) button. 6 Enter the SSID, 1 to WEP Key 4, and then press the (Set) button. Connecting Your Printer 33
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    , and turn it on again to apply the settings. Wireless LAN connection setting is complete. Ethernet Connection (Dell C1760nw Color Printer only) To connect the printer to a network: 1 Ensure that the printer, computer and any other connected devices have been turned off and all cables have been
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    Settings tab. 5 Click Wireless LAN. 6 Change the wireless setting of the printer. 7 Reboot the printer. 8 Change the wireless settings on your computer or access point accordingly. NOTE: To change the wireless settings on your computer, refer to the manuals provided with the wireless adapter or if
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    WARNING: Do not use extension cords or power strips. WARNING: The printer should not be connected to an Uninterruptible Power Supply (UPS) system. 1 Connect the power cable to the power connector on the back of your printer (see "Rear View" on page 22). 2 Connect the other end of the cable to
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    Setting Initial Settings on the Operator Panel (Dell™ C1660w Color Printer Only) You need to set the printer language and whether to enable wireless LAN when you turn on the printer for the first time. When you turn the printer on, the wizard screen to perform the initial setup appears on the
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    1 Insert the Software and Documentation disc into your computer to start Dell Printer Setup. 2 Double-click the Dell C1760/C1660 Installer icon, and follow the on-screen instructions to connect the computer and the printer. NOTE: If the Software and Documentation disc does not automatically launch
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    the IP mode from Dual Stack, IPv4, and IPv6. If your network supports both IPv4 and IPv6, select Dual Stack. CAUTION: Assigning an IP address that you assign an IP address manually in IPv6 Mode, use the Dell™ Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the
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    → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell C1760nw Color Printer or Dell C1660w Color Printer listed
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    mask, and gateway address are listed in the system settings report under Wired Network or Wireless Network. If the IP address shows 0.0.0.0 (the factory default), an IP address has not been assigned. To assign one for your printer, see "Assigning an IP Address" on page 39. The Ping Command Ping the
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    42 Setting the IP Address
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    ™ C1760nw Color Printer only. NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper
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    3 Remove the instruction sheet attached to the PSI with adhesive tape. NOTE: Read the instruction sheet before you use the PSI. 4 Pull the length guide forward until it stops. 5 Pull the MPF extension forward until it stops. 44 Loading Paper
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    the paper width guides to their maximum. 7 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 8 Load print media on the MPF with the top edge first and with the recommended print side facing up. Loading Paper 45
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    rest lightly against the edges of the stack of print media. 10 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media
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    Insert the PSI into the printer and then align the PSI to the marking on the paper tray. 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the
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    Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray. 3 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the
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    and with the recommended print side facing up. 5 Adjust the width guides until they rest lightly against the edges of the stack of print media. 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI
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    50 Loading Paper
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    manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer Windows Server 2012 NOTE: For Windows XP, Service Pack 2 or 3 must be installed.
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    Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn on the printer. The Plug and Play XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com. NOTE: The XPS driver is supported on
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    As the driver installation is completed, click Print a test page to print a test page. 13 Click Finish. Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Extract the zip file you downloaded to your desired location. 2 Click Start → Devices and Printers. 3 Click Add a printer. 4 When
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    Printer Setup on a Local Network For installing host-based printer driver 1 Insert the Software and Documentation disc into your computer to start Dell Printer Setup. 2 Click Install Printer Driver Services on Devices (WSD) printer, but the installation of using Windows Server 2008 is not supported.
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    necessary, click Print Test Page to print a test page. For installing XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com. NOTE: The XPS driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition
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    driver installation is completed, click Print a test page to print a test page. 14 Click Finish. Windows Server 2008 R2 1 Extract the zip file you downloaded to your desired location. 2 Click Start → Devices and Printers. 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer
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    7 or Windows 7 64-bit Edition 1 Extract the zip file you downloaded to your desired location. 2 Click Start → Devices and Printers. 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select your printer or click The printer that I want isn't listed. When you select your
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    printer without leaving your desk. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement consumables. You can click the Dell supplies link for ordering supplies. NOTE: The Dell Printer → Printers. Templates → Printers. 4 Right
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    Printer the Exceptions tab, check the File and Printer Sharing check box, and then click OK. Exceptions tab, check the File and Printer Sharing check box, and then click Exceptions tab, check the File and Printer Sharing check box, and then click 6 Check the File and Printer Sharing check box. Home
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    and Maintenance (System and Security for Windows 7). 3 Click Administrative Tools. 4 Double-click Services. 5 Click Continue (for Windows Vista only). 6 Right-click Remote Registry and select click OK. 6 Click Yes. 7 Restart the computer. 60 Installing Printer Drivers on Computers Running Windows®
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    -click Local Security Policy. 9 Click Local Policies → Security Options. 10 Right-click Network access: Sharing and security model for local accounts and select Properties. Installing Printer Drivers on Computers Running Windows® 61
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    8 Pro, Windows 8 x64 Pro, and Windows Server 2012 is not supported. 1 Insert the Software and Documentation disc provided with the printer in your computer. The Dell Printer Setup file launches automatically. 2 Click Install Printer Driver and Software. The Choose an installation type screen appears
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    the Print and Document Services check box on wireless or Bluetooth printer. 4 In the list of available printers, select the one you want to use, and then click Next. NOTE: In the list of available printers, the WSD printer is displayed in the form of http://IP address/ws/. Installing Printer Drivers
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    address manually, follow the instructions below. For Windows Server 2008 R2, to create a WSD printer, you must be a member of Administrators group. 1. Click The printer that I want isn't listed. 2. Select Add a printer using a TCP/IP address or hostname and click Next. 3. Select Web Services Device
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    text box. 5 Click Additional Drivers and select the operating systems of all network clients using this printer. 6 Click Apply, and then click OK. To check that the printer is shared: • Ensure that the printer object in the Printers, Printers and Faxes, or Devices and Printers folder is shared. The
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    Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the printer driver. For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition 1 On the Windows
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    double-click the host name. 3 Right-click the shared printer name, and then click Connect. 4 Click Install driver. 5 Wait until the driver is copied from the server to the client computer. A new printer object will be added to the Printers folder. The time taken for these activities varies based on
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    is printed successfully, installation is complete. Peer-to-Peer If you use the peer-to-peer method, the printer driver is installed on each client computer. The client computers can modify the drivers and handle the print jobs. For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, Windows
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    Edition 1 Click Start → Control Panel → Printers. 2 Click Add a Printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed and type
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    (Hardware for Windows Server 2012) → Devices and Printers. 2 Click Add a Printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed. Click Select a shared
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    the printer from Nearby Printers. If there are no printers in Nearby Printers, select Add Other Printer or Scanner for Mac OS X 10.7). 5 Select the printer connected via Bonjour from the Printer Name list. Name and Print Using are automatically entered. 6 Click Add. Installing Printer Drivers on
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    network. If you use wired connection, connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Open the System Preferences, and click Print & Fax (Print & Scan for
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    , connect the Ethernet cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in
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    74 Installing Printer Drivers on Computers Running Macintosh
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    Using Your Printer 11 Operator Panel 77 12 Dell™ Printer Configuration Web Tool 81 13 Understanding the Tool Box Menus 111 14 Understanding the Printer Menus 125 15 Print Media Guidelines 143 16 Loading Print Media 151 75
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    76
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    The operator panel has a liquid crystal display (LCD), seven buttons, and an indicator. 8 1 2 11 3 7 4 6 5 1 Ready/Error indicator • Lights up green when the printer is ready or sleeping and blinks when data is being received. • Lights up orange when an error occurs and blinks when an
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    the backlight of the (Wi-Fi | WPS) button lights up or blinks. For more information, see "Wireless Problems" on page 224. Wi-Fi | WPS Button Backlight Off On Wireless LAN Printer Status settings*1 Error Message N/A Connected to the network via Ethernet - cable; Wi-Fi settings is not available
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    indicates the factory default menu setting. These settings are the original printer settings. NOTE: Factory defaults may vary for different countries. When . To quit setting new values, press the button. (Cancel) Driver settings may have precedence over changes previously made. In such case,
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    the desired language appears, and then press the (Set) button. (Set) button. The Tool Box 1 Click Start → All Programs → Dell Printers → Dell C1660w Color Printer or Dell C1760nw Color Printer → Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box" on page 111. The
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    Web Tool NOTE: The images used in this manual are those of the Dell C1760nw Color Printer unless otherwise mentioned. Overview NOTE: This web tool is available only when the printer is connected to a network. One of the features of the Dell Printer Configuration Web Tool is the E-Mail Alert Setup
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    Exceptions. After setting the language and proxy, enter (the IP address of your printer) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool. For Firefox® Setting Up the Display Language 1 Select Options from the Tools menu. 2 Click
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    the Auto-detect proxy settings for this network check box. • Select the Manual proxy configuration: check box, and then enter a hostname and a port number Dell Printer Configuration Web Tool for: Printer Status Use the Printer Status menu to get feedback on the printer status. When a toner cartridge
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    change the printer settings you selected. NOTE: You must log in as an administrator to use this feature. Online Help Click Online Help to visit the Dell Support web site. Order Supplies at: www.dell.com/supplies Contact Dell Support at: support.dell.com 84 Dell™ Printer Configuration Web
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    top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page. The following items are displayed in the top frame. 1 Dell C1760nw Color Printer 2 IP Address 3 Location 4 Contact Person
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    Links to the Print Volume menu. Links to the Printer Status menu. Links to the Print Server Settings menu. Links to the Security menu. Links to the Dell Support website. Links to the Dell web page. Links to the Dell support page web address: support.dell.com 86 Dell™ Printer Configuration Web Tool
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    latest information in the right frame. Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The new settings replace the old settings of the printer. Restores the old settings. New settings will not be submitted to the printer. Dell™ Printer Configuration Web Tool 87
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    Secure Settings" "Paper Density" "Adjust BTR" "Adjust Fusing Unit" "Auto Registration Adjustment" "Color Registration Adjustments" "Clean Developer" "BTR Refresh" "Maintenance Chart" "Reset Defaults" "Non-Dell Toner" "Adjust Altitude" "Web Link Customization" 88 Dell™ Printer Configuration Web Tool
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    size of paper in the tray. Indicates that the tray is available. Displays the maximum capacity of the output tray. Indicates that the cover is closed. Indicates that the cover is open. Displays the type of the printer. Color Laser is displayed normally. Displays the printing speed. Dell™ Printer
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    frame. Values: Dell Service Tag Number Express Service Code Asset Tag Number Printer Serial Number Memory Capacity Processor Speed Printer Revision Levels Firmware Version Network Firmware Version Displays Dell's service tag number. Displays the express service code of the printer. Displays the
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    Displays the default paper size. Disable printing with larger Displays whether to disable printing if the paper size set in the paper size printer driver and the paper size set in the tray of the printer does not match (the paper set in the tray is larger). Dell™ Printer Configuration Web Tool
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    . Displays whether to automatically adjust color registration. Displays the altitude of the location where the printer is installed. Displays whether to execute counter measures for curling/separating discharge of the paper. Displays whether to use toner cartridge of another manufacturer. Displays
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    available only in certain regions. *3 The default for mm/inch and Default Paper Size vary depending on country-specific factory default. *4 Disable printing with larger paper size is available only in the Dell Printer Configuration Web Tool and the Tool Box. Dell™ Printer Configuration Web Tool 93
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    to enable download of software updates. Printer Maintenance The Printer Maintenance tab contains the Paper Density, Adjust BTR, Adjust Fusing Unit, Auto Registration Adjustment, Color Registration Adjustments, Clean Developer, BTR Refresh, Maintenance Chart, Reset Defaults, Non-Dell Toner, Adjust
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    best output on all paper types. When the printed paper has curled, try to decrease the temperature. When the toner does not fuse on the paper paper within the range of -3 to 3. Auto Registration Adjustment Purpose: To specify whether to automatically adjust color registration. Dell™ Printer
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    toner cartridge. Click Start to clean the toner in the cyan toner cartridge. Click Start to clean the toner in the black toner cartridge. BTR Refresh Purpose: To specify whether to automatically execute counter measures for curling/separating discharge of the paper. 96 Dell™ Printer Configuration
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    . NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using
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    accessories.us.dell.com/sna) that can be linked to Order Supplies at: Displays the premier web address (http://premier.dell.com) rate and the duplex settings. Displays the current Ethernet settings. Displays the Media Access Control (MAC) address of the printer. Displays whether to enable wireless
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    manually. Displays the IP address. Displays the stateless addresses. Displays the link local address. Displays the gateway address. Auto Configure Gateway Address*6 Displays the gateway address. Get DNS Server Address from DHCP Displays if the printer the WSD (Web Services on Devices) port
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    printer is connected with a wireless network. *3 This item is displayed when IPv4 or Dual Stack Mode is selected. *4 This item is displayed when IPv6 or Dual Stack Mode is selected. *5 This item is displayed only when Use Manual of the SMTP server connection. 100 Dell™ Printer Configuration Web Tool
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    the e-mail alert receive status for paper handling. Service Call Displays the e-mail alert receive status for service calls. Print Server Settings The Print Server Settings tab contains the Basic Information, Port Settings, TCP/IP, E-Mail Alert, Bonjour (mDNS), SNMP, Wireless LAN, and Reset Print
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    new settings. Values: Ethernet*1 Ethernet Settings Auto Detects Ethernet transmission rate and the duplex settings automatically. 10Base-T Half-Duplex Selects 10Base-T *1 This item is available only when the printer is connected with a wired network. 102 Dell™ Printer Configuration Web Tool
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    DNS Server Address from DHCPv6-lite Specifies if the printer receives the DNS server address automatically from the DHCPv6-lite server. Manual DNS Server Address Sets the DNS server address. Priority the IP filter settings on the IP Filter (IPv4) page. Dell™ Printer Configuration Web Tool 103
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    confirm. Reply Address Designates the reply e-mail address sent with each e-mail alert. SMTP Server Connection Displays the status of the SMTP server connection. 104 Dell™ Printer Configuration Web Tool
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    for paper handling. Service Call Specifies whether to receive an e-mail alert for service calls. *1 This item is available only when POP before SMTP for E-Mail Send Authentication is selected. Bonjour (mDNS) Purpose: To configure the detailed settings for Bonjour. Values: Host Name Printer Name
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    . Notify Specifies whether to notify trap occurrence. Authenticate Error Trap Specifies whether to notify Authenticate Error Trap. *1 The default value can be changed by using Dell Printer Configuration Web Tool. 106 Dell™ Printer Configuration Web Tool
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    . Specifies the WPA-PSK TKIP to use through the wireless network. WPA-PSK AES/WPA2-PSK Specifies the WPA-PSK AES/WPA2- AES*1 PSK AES to use through the wireless network. Mixed Mode PSK Specifies the Mixed Mode PSK to use through the wireless network Dell™ Printer Configuration Web Tool 107
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    in the Printer Settings menu. Values: Initialize NIC NVRAM Click Start to initialize NVM. Network settings will revert to the factory default settings and Memory and restart printer. reboot the network capability. Restart Printer Click Start to reboot the printer. 108 Dell™ Printer Configuration
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    and IP Filter (IPv4) pages. Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame. NOTE: If you forgot your password
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    : Use the Print Volume menu to verify the number of printed pages. Values: Printer Page Count Paper Used Displays the total number of pages printed since the printer was shipped from the factory. Displays the number of pages printed for each paper size. 110 Dell™ Printer Configuration Web Tool
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    All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in
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    the information of your printer. Values: Dell Service Tag Number Express Service Code Printer Serial Number Printer Type Asset Tag Number Memory Capacity Processor Speed Firmware Version Network Firmware Version MCU Firmware Version Printing Speed (Color) Printing Speed (Monochrome) Displays
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    . Auto Registration Adjustment Displays whether to automatically adjust color registration. Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR Refresh Mode Displays whether
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    Displays the subnet mask. Displays the gateway address. Printer Maintenance The Printer Maintenance tab contains the System Settings, Paper Density, Adjust BTR, Adjust Fusing Unit, Color Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, BTR Refresh Mode, TCP/IP Settings, and
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    Message Off Shows the alert message when the toner is low. Does not show the alert message. Disable printing with Off larger paper size*3 Prints even if the paper set in the tray of the printer is larger than the paper size set in the printer driver (the paper size does not have to match). On
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    printer to apply new settings to apply the changes. Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To decrease the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper
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    the best output on all paper types. When the printed paper has curled, try to decrease the temperature. When the toner does not fuse on the paper properly to On, the printer prints the color registration chart and adjusts the color registration by using the chart. Color registration adjustments need
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    (Left Yellow) Available Range: -5-+5 Specifies process (paper feed direction) color adjustment values individually. LM(Left Magenta) Available Range indication of remaining toner. Values: 0 meter 1000 meters 2000 meters 3000 meters Apply New Settings Restart printer to apply new settings
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    . NOTE: Using non-Dell™-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using
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    printer. Manually sets the subnet mask. Manually sets the gateway address. After you complete the settings, click Apply New Settings to apply the changes. Click Restart printer to apply new settings to apply the changes. Network Settings Purpose: To display the server settings of the Dell Printer
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    paper. Prints a chart to check the light fatigue of the drum cartridge. Machine Check Purpose: To check the operation of the different components of the printer Motor Check Click Start to operate the dispense motor for each toner cartridge. Confirm (Yellow) the motor sound. Dispense Motor Check (
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    environment sensor information of the printer such as temperature and humidity. Developer Stir Mode Purpose: To rotate the developer motor and stir the toner in the toner cartridge. Values: Start Click to stir the toner. Refresh Mode Purpose: To use up a toner cartridge when you need to replace
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    . • Network settings • Panel Lock settings and password • Login Error settings • USB Port settings 1 Click Start → All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box" on page 111
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    124 Understanding the Tool Box Menus
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    the printer driver. Print settings selected from the printer driver have Printer Setting Purpose: To print a list of the information such as the printer name, service tag, the status of the printer of paper jams and fatal errors. Color Test Page Purpose: To print a page for testing colors. Printing
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    All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in
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    signal is received. NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN is set to Enable. NOTE: For Dell C1660w Color Printer, this item is displayed only when Wireless LAN is set to Enable. Wireless Setup Purpose: To configure the
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    to 26 hexadecimal characters can be entered. Transmit Key Specifies the transmit key from WEP Key 1*, WEP Key 2, WEP Key 3, and WEP Key 4. NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN is set to Enable. 128 Understanding the
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    settings are reset to their default values. NOTE: For Dell C1760nw Color Printer, this item is displayed when the Ethernet cable is disconnected and Wireless LAN is set to Enable. NOTE: For Dell C1660w Color Printer, this item is displayed only when Wireless LAN is set to Enable. TCP/IP Purpose: To
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    Web Tool embedded in the printer. Disables an access to Dell Printer Configuration Web Tool embedded in the printer. Enables the Bonjour (mDNS). Disables the Bonjour (mDNS). IP Filter Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up
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    a job. Deep Sleep Auto-Off Timer*1 6min.* Available Range: 1-6min. Off On* 180min.* Available Range: 60-1440min. Specifies the time taken by the printer before it enters Deep Sleep mode after it goes into Sleep mode. Disables the Auto-Off Timer. Specifies the time it takes to automatically
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    inch(") NOTE: The default for mm/inch varies depending on country-specific factory default. Def. Paper Size Purpose: To specify the default paper size. Values: A4 Letter NOTE: The default for Def. Paper Size varies depending on country-specific factory default. 132 Understanding the Printer Menus
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    show the alert message when the toner is low. Power On Wizard (Dell C1660w Color Printer only) Purpose: To perform initial setup for the printer. Values: No* Does not perform the initial setup for the printer. Yes Performs the initial setup for the printer. Maintenance Use the Maintenance menu
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    voltage, set positive values. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to +3 0* Available Range: -3 - +3 0* Available Range: -3 - +3 0* Available Range: -3 - +3 0* Available Range: -3 - +3 134 Understanding the Printer Menus
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    best output on all paper types. When the printed paper has curled, try to decrease the temperature. When the toner does not fuse on the paper color registration. Values: On* Automatically adjusts color registration. Off Does not automatically adjust color registration. Understanding the Printer
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    manually adjust color registration. Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: The Color (paper feed direction) color adjustment toner in the toner cartridge. 136 Understanding the Printer Menus
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    in the yellow toner cartridge. Cleans the toner in the magenta toner cartridge. Cleans the toner in the cyan toner cartridge. Cleans the toner in the black toner cartridge. BTR Refresh Purpose: Specify whether to execute counter measures for curling/separating discharge of the paper. Values: Off
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    . NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using
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    of failed login attempts. Available Range: 1 - 10times NOTE: This item is available only when Panel Lock Set is set to Enable. S/W Download Purpose: To enable or disable download of firmware updates. Values: Enable* Disable Enables firmware updates. Disables firmware updates. Understanding the
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    feature prevents unauthorized users from changing settings made by the administrator. However, you can select settings for individual print jobs using the printer driver. Enabling the Panel Lock 1 Press the (Menu) button. 2 Press the button until Admin Menu appears, and then press the (Set) button
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    the (Set) button. 8 Enter the current password, and then press the (Set) button. Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values. The following menu parameters are exceptions and are not reset. • Network settings
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    142 Understanding the Printer Menus
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    : The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. NOTE: PSI is available only for Dell C1760nw Color Printer. Paper For the best print quality in color, use 75 g/m2 (20 lb) xerographic, grain long paper. For the best print quality in black and
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    have chosen is acceptable for laser printers. NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for
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    should meet these requirements; latex inks might not. If you are in doubt, contact your paper supplier. Printing on Letterhead Check with the manufacturer or vendor to determine whether the pre-printed letterhead you have selected is acceptable for laser printers. Page orientation is important when
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    Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159 for instructions on loading an envelope. When printing on envelopes: • Use only high-quality envelopes that are designed for use in laser printers. • Set the print media source to MPF or PSI. Set the paper type to Envelope, and
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    jam occurs in the printer and contaminate your printer and your cartridges with adhesive. As a result, could void your printer and cartridge warranties. Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best
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    Print Media and Specifications This section provides information on supported paper sizes, types, and specification. Supported Paper Sizes Multipurpose Feeder shows the orientation of the paper loading. NOTE: Not available when the XML Paper Specification (XPS) Printer Driver is used. *2 Custom
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    Supported Paper Types Media Specifications Paper type Plain Paper Plain Thick Paper Covers Coated Label Envelopes Recycled 60-90 91-105 106-163 106-163 60-105 Weight (gsm) Priority Sheet Inserter (PSI) Y* Y Y Y Y Y Y Y Y Y Y Y Remarks Inkjet printer paper cannot be used. Inkjet printer paper
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    150 Print Media Guidelines
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    helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise
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    2 Pull the PSI out. 3 Pull the length guide forward until it stops. 4 Pull the MPF extension forward until it stops. 152 Loading Print Media
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    5 Adjust the paper width guides to their maximum. 6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a
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    rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media
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    10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. Loading Print Media 155
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    Loading Envelopes in the Multipurpose Feeder (MPF) NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope #10, DL, or Monarch Load envelopes with the side to be
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    to be printed on facing up, with the flap open. CAUTION: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge
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    . NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letterhead enters the
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    Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) NOTE: To avoid paper jams, do not remove the PSI while printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. 2 Slide the PSI forward, and
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    and with the recommended print side facing up. 6 Adjust the width guides until they rest lightly against the edges of the stack of print media. 7 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI
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    media that is loaded on the MPF will be fed. NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope #10, DL, or Monarch Load an envelope with the side to
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    to be printed on facing up, with the flap open. CAUTION: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the PSI right after they have been removed from the packaging, they may bulge
  • Dell C1760NW Color Laser Printer | User Guide - Page 165
    . NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letterhead enters the
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    Duplex Printing NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed. Do not close the window until duplex printing is complete
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    Using the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only) 1 First print the even pages paper jams. Straighten them before setting them. NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. 3 Ensure that Insert Output into paper
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    Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully extended. 166 Loading Print Media
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    Printing 17 Printing 169 167
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    168
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    in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159 • "Avoiding Jams" on page 201 If you experience a jam, see "Jam" on page 223 for instructions. Sending a Job to Print To support all of the printer features, use the printer driver. When you choose Print from an
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    that you selected when you sent the job for print, and then select See what's printing. 3 Select the printer driver. A list of print jobs appears in the printer window. 4 Select the job you want to cancel. 5 Press on the keyboard. Printing a Report Page By using the Report/List menu, you
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    Know Your Printer 18 Understanding Your Printer Software 173 19 Understanding Printer Messages 177 20 Specifications 181 171
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    172
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    NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Windows® Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper jam occurs or toner is running low. By default
  • Dell C1760NW Color Laser Printer | User Guide - Page 176
    Status Window, Tool Box, and Troubleshooting. To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. To open the Quick Launch Utility window: 1 Click Start → All Programs → Dell Printers → Additional Color Laser Software → Quick Launch Utility
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    USB cable, you cannot check the status of the printer during a print job. 2 Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. Less than 29% Less than 9% Unknown
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    Get Tag to obtain the service tag. Click this button to return to the Printer Status window. 4 Order toner is detected. Order Online Select a web address from the drop-down list and click Visit Dell printer supplies ordering web site. hyperlink to access the web site for ordering Dell printer
  • Dell C1760NW Color Laser Printer | User Guide - Page 179
    What you can do Turn off the printer, and then on again. If this does not solve the problem, contact Dell™. See "Contacting Dell" on page 230. Press the (Set) button. Contact Dell if this message appears repeatedly. See "Contacting Dell" on page 230. Turn off the printer, and then on again. If this
  • Dell C1760NW Color Laser Printer | User Guide - Page 180
    . If this does not solve the problem, contact Dell. See "Contacting Dell" on page 230. Load the specified paper. See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 151 or "Loading Print Media in the Priority Sheet Inserter (PSI) (Dell C1760nw Color Printer only)" on page 159. • Load
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    the supported one. Order a new consumable from www.dell.com/supplies See "Replacing Toner Cartridges" on page 188. Re-install the specified toner cartridge. See "Installing a Toner Cartridge" on page 190. Turn off the printer, and then on again. If this does not solve the problem, contact Dell. See
  • Dell C1760NW Color Laser Printer | User Guide - Page 182
    180 Understanding Printer Messages
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    127 VAC 50/60 Hz 11.0 A Dimensions Height: 225 mm (8.9 inches) Width: 394 mm (15.5 inches) Depth: 300 mm (11.8 inches) Weight (including toner cartridges): • Dell C1760nw Color Printer: 10.6 kg (23.4 lb) • Dell C1660w Color Printer: 10.5 kg (23.2 lb) Memory Base memory 128 MB Specifications 181
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    10Base-T/100Base-TX Ethernet (Dell C1760nw Color Printer only) IEEE 802.11b/802.11g/ 802.11n(Wireless) MIB Compatibility A Management Dell C1760nw/C1660w Color Printer complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer
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    Cables Your interconnection cable must meet the following requirements: Connection type 1 USB Connection specifications and symbols USB 2.0 2 Ethernet 10 Base-T/100 Base-TX (Dell C1760nw Color Printer only) 1 2 Specifications 183
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    184 Specifications
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    Maintaining Your Printer 21 Maintaining Your Printer 187 22 Clearing Jams 201 185
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    186
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    several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. Determining the
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    is recommended that you use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. WARNING: Never throw used toner cartridges into fire. The residual toner could explode resulting in burns
  • Dell C1760NW Color Laser Printer | User Guide - Page 191
    2 Pinch the cartridge firmly as shown in the illustration. WARNING: Always pull the cartridge out slowly so that you do not spill any toner. 3 Pull the toner cartridge out. Maintaining Your Printer 189
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    five to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 190 Maintaining Your Printer
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    3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 4 Close the toner access cover. Maintaining Your Printer 191
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    from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover. 2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out. 4 Pull the other three cartridges out as well. 192 Maintaining Your
  • Dell C1760NW Color Laser Printer | User Guide - Page 195
    5 Pull the cleaning rod out. 6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 7 Repeat the same procedure for the other three holes. 8 Insert the cleaning rod back to its
  • Dell C1760NW Color Laser Printer | User Guide - Page 196
    9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 10 Replace the other three cartridges as well. 11 Close the toner access cover. 194 Maintaining Your Printer
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    the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover. 3 Clean the CTD sensor inside the printer with
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    All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in
  • Dell C1760NW Color Laser Printer | User Guide - Page 199
    All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in
  • Dell C1760NW Color Laser Printer | User Guide - Page 200
    All Programs → Dell Printers → Dell C1760nw Color Printer or Dell C1660w Color Printer → Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click Dell C1760nw Color Printer or Dell C1660w Color Printer listed in
  • Dell C1760NW Color Laser Printer | User Guide - Page 201
    the values for every color until the lines at 0 are the straightest. If a line is not the straightest at 0, determine the value and adjust the printer again. CAUTION: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running. Maintaining
  • Dell C1760NW Color Laser Printer | User Guide - Page 202
    200 Maintaining Your Printer
  • Dell C1760NW Color Laser Printer | User Guide - Page 203
    you to avoid paper jams. See "Print Media Guidelines" on page 143 for more information. NOTE: The images used in this manual are those of the Dell™ C1760nw Color Printer unless otherwise mentioned. NOTE: Priority Sheet Inserter (PSI) is available only for Dell C1760nw Color Printer. NOTE: Before
  • Dell C1760NW Color Laser Printer | User Guide - Page 204
    Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1 2 3 4 6 5 1 Output Tray 2 Fusing Unit 3 Levers 4 Rear
  • Dell C1760NW Color Laser Printer | User Guide - Page 205
    Clearing Paper Jams From the Front of the Printer WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. NOTE: PSI is available only for Dell C1760nw Color Printer. NOTE: To resolve the error displayed on the operator panel,
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    4 Press the (Set) button. Clearing Paper Jams From the Back of the Printer WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable
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    3 Remove any jammed paper from the back of the printer. 4 Lower the levers to their original position. 5 Close the rear cover. Clearing Jams 205
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    and follow the safety instructions in the Important Information. WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. WARNING: To avoid burns, do not clear paper jams immediately after printing. The
  • Dell C1760NW Color Laser Printer | User Guide - Page 209
    3 Remove any jammed paper from the back of the printer. If no paper is found in the paper path, then remove any jammed paper out of the output tray. 4 Lower the levers to their original position. 5 Close the rear cover. 6 When you cannot remove the jammed paper even if performing the above steps,
  • Dell C1760NW Color Laser Printer | User Guide - Page 210
    208 Clearing Jams
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    Troubleshooting 23 Troubleshooting 211 209
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    210
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    23 Troubleshooting NOTE: Priority Sheet Inserter (PSI) is available only for Dell™ C1760nw Color Printer. Basic Printer Problems NOTE: Ethernet connection is available only for Dell C1760nw Color Printer. Some printer problems can be easy to resolve. If a problem occurs with your printer, check each
  • Dell C1760NW Color Laser Printer | User Guide - Page 214
    on page 125 for details on how to print a device settings report. Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Sizes" on page 148 for more information. Fan the print media before loading it. Ensure that the print media is loaded correctly
  • Dell C1760NW Color Laser Printer | User Guide - Page 215
    Toner Saver in the printer driver. The task is complete. a On the Others tab in Printing Preferences of the printer driver, ensure that Off is selected in the Toner Saver drop-down menu. Is the problem recovered? No Go to action 2. Go to action 3. Go to action 4. Contact Dell. Troubleshooting
  • Dell C1760NW Color Laser Printer | User Guide - Page 216
    to thick. a On the General tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 2 Verify that the correct print media is being used. See "Supported Paper The task is complete. Types" on page 149. If not, use the print media recommended for
  • Dell C1760NW Color Laser Printer | User Guide - Page 217
    task is complete. Toner Cartridge" on page 190. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges. The task is complete. Is the problem recovered? 3 Clean up the fusing unit. The task is complete. a Load one sheet of paper on the MPF
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    this trouble comes out, contact Dell. Vertical blanks Action 1 Clean inside the printer and performing test print. a Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 192. b Click Print Test Page in Printer properties of the printer driver. Is the problem
  • Dell C1760NW Color Laser Printer | User Guide - Page 219
    may be uneven. Try changing the Paper Type The task is complete. setting in the printer driver. For example, change the plain paper to thick. a On the General tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 3 Adjust the fusing unit
  • Dell C1760NW Color Laser Printer | User Guide - Page 220
    , set the altitude of The task is complete. the location. a Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. b Select the value close to the altitude of the location where the printer is installed. Is them problem recovered? No Contact Dell. 218 Troubleshooting
  • Dell C1760NW Color Laser Printer | User Guide - Page 221
    2. Contact Dell. Wrinkled/Stained paper Action Yes 1 Verify that the correct print media is being used. See "Supported Paper The task is complete. Sizes" on page 148 and "Print Media Guidelines" on page 143. If not, use the print media recommended for the printer. Is the problem recovered
  • Dell C1760NW Color Laser Printer | User Guide - Page 222
    being used. The task is complete. Is the problem recovered? No Contact Dell. Color registration is out of alignment Action 1 Execute auto color registration adjustment. a Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. b Clear the On check box for
  • Dell C1760NW Color Laser Printer | User Guide - Page 223
    Registration Adjustment. d Click Start next to Auto Correct. Is the problem recovered? 3 Print the Color Registration Chart and manually correct the color registration. The task is complete. a Click Color Registration Adjustment on the Printer Maintenance tab. b Clear the On check box for Auto
  • Dell C1760NW Color Laser Printer | User Guide - Page 224
    Tool, see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81. Action Yes 1 Locate the cause of the problem by removing the toner cartridges. Go to action 2. a Remove the toner cartridges. See "Replacing Toner Cartridges" on page 188. b Launch
  • Dell C1760NW Color Laser Printer | User Guide - Page 225
    Configuration Web Tool, see "Understanding the Printer Menus" on page 125 and "Dell™ Printer Configuration Web Tool" on page 81. Misfeed jam Action 1 Remove the paper from the PSI, and then ensure that papers are properly inserted on the MPF. Is the problem recovered? Yes The task is complete
  • Dell C1760NW Color Laser Printer | User Guide - Page 226
    3b. The task is complete. Contact Dell. Problem Action Cannot setup wireless connection. Ensure that the Ethernet cable (Dell C1760nw Color Printer only) and USB cable are disconnected from the printer. Ensure that Wireless LAN is set to Enable. See "Wireless LAN" on page 127. Try disabling
  • Dell C1760NW Color Laser Printer | User Guide - Page 227
    . Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display. You need to know the model of your printer type and serial number. See the label located inside the side door of your printer. Troubleshooting 225
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    226 Troubleshooting
  • Dell C1760NW Color Laser Printer | User Guide - Page 229
    Appendix Appendix 229 Index 231 227
  • Dell C1760NW Color Laser Printer | User Guide - Page 230
    228
  • Dell C1760NW Color Laser Printer | User Guide - Page 231
    customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In
  • Dell C1760NW Color Laser Printer | User Guide - Page 232
    of products, components, and/or materials. For specific information on Dell's worldwide recycling programs, see www.dell.com/recyclingworldwide. Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details
  • Dell C1760NW Color Laser Printer | User Guide - Page 233
    jam, 169, 201 B B5, 148 Base memory, 181 Basic Information, 101 Basic Printer Problems, Printer, 192 Cleaning the Color Toner Density (CTD) Sensor, 195 Clearing jam, 201 Clearing Paper Jams From the Back of the Printer, 204 Clearing Paper Jams From the Front of the Printer, 203 Clearing Paper Jams
  • Dell C1760NW Color Laser Printer | User Guide - Page 234
    Paper Size, 132 Default Paper Size, 91, 93 Dell Printer Configuration Web Tool, 81 Dell Service Tag Number, 90 Dell Supplies Management System, 173 Dell technical support with larger paper size, 91, 93 Disabling Panel Lock, 140 Display Problems, 211 DL, 148 DL LEF, 148 DNS, 99, 103 Driver, 17 E
  • Dell C1760NW Color Laser Printer | User Guide - Page 235
    , 104 I ID, 90-91 Identifying Print Media and Specifications, 148 Important Information, 17 Impression Number, 91 Infrastructure, 107 Initial Settings, 37 Initialize NIC NVRAM and restart printer, 108 Installing a Toner Cartridge, 190 Installing Printer Drivers, 51, 71 Interfaces, 182 IP Address, 39
  • Dell C1760NW Color Laser Printer | User Guide - Page 236
    LAN, 130 Reset Wireless, 129 TCP/IP, 129 Network Connection Setup, 54 Network Firmware Version, 90 Network Settings, 120 Network Type, 107 No carbon required, 144 No. of Sheets, 91 Non-Dell Toner, 92, 97, 119, 138 O OCR, 144 Online Help, 84, 86 Online Services, 229 Operating System compatibility
  • Dell C1760NW Color Laser Printer | User Guide - Page 237
    Reference Guide, 17 R Rated Voltage, 181 Ready/Error indicator, 77 Rear Cover, 22, 202 Rear Cover Release Handle, 22 Recommended paper, 144 Recycled, 92, 95, 116-117, 134-135 Recycling Information, 230 Refresh button, 87 Refresh Mode, 122 Regular, 92 Relative humidity, 182 Removing toner cartridge
  • Dell C1760NW Color Laser Printer | User Guide - Page 238
    IP Settings, 99, 103, 114, 120 Temperature, 182 Toner Access Cover, 21 Toner Refresh, 137 Tool Box, 111 Top frame, 85 Transfer Belt, 22 Transfer Roller, 22 Trap Notification 1-4, 106 Troubleshooting, 211 Turning On Printer, 36 U Unacceptable paper, 144 UNITED STATES GOVERNMENT RESTRICTED RIGHTS, 13
  • Dell C1760NW Color Laser Printer | User Guide - Page 239
    WPS Setup, 129 WPS-PBC, 31 WPS-PIN, 32 WSD, 62, 99, 102, 104, 130 Appendix 237
  • Dell C1760NW Color Laser Printer | User Guide - Page 240
    238 Appendix
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Dell™ C1760nw/C1660w Color Printer
User's Guide
Regulatory Model: Dell C1760nw/Dell C1660w