Epson 6100i User's Guide - Page 109

Where To Get Help, Internet Support, Speak to a Support Representative - powerlite warranty

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Where To Get Help Internet Support Visit Epson's support website at http://support.epson.com and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Visit http://www.presentersonline.com to access tips, templates, and training for developing successful presentations. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers (toll or long distance charges may apply): ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday. ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday. Before you call, please have the following information ready: ■ Product name (Epson PowerLite 6100i) ■ Product serial number (located on the back of the projector) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer or video configuration ■ Description of the problem Solving Problems 109

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Solving Problems
109
Where To Get Help
Internet Support
Visit Epson’s support website at
and select
your product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Visit
to access tips, templates, and
training for developing successful presentations.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM
to 6
PM
, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers (toll or long distance charges may apply):
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday
through Friday.
Before you call, please have the following information ready:
■
Product name (Epson PowerLite 6100i)
■
Product serial number (located on the back of the projector)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem