Gateway NV-59 Gateway NV50 Series User's Reference Guide - English - Page 116

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CHAPTER 8: Troubleshooting The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. • Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. • If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 112

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CHAPTER 8: Troubleshooting
112
The printer will not turn on
•
Make sure that the printer is online. Many
printers have an online/offline button that you
may need to press.
•
Make sure that the power cable is plugged into
an AC power source.
The printer is on but will not print
•
Check the cable between the printer and your
notebook. Make sure that it is connected to the
correct port.
•
Make sure that the printer is online. Many
printers have an online/offline button that you
may need to press so the printer can start
printing. Press the button to put the printer
online.
•
If the printer you want to print to is not the
default printer, make sure that you have selected
it in the printer setup.
To set a default printer:
1
Click
(Start), then click Control Panel. The
Control Panel
window opens.
2
Click Hardware and Sound.
3
Click Printers.
4
Right-click the name of the printer you want
to be the default printer, then click Set as
Default Printer.
•
Reinstall the printer driver. See the guide that
came with your printer for instructions on
installing the printer driver.
You see a “Printer queue is full” error message
•
Make sure that the printer is not set to work
offline.
To make sure that the printer is not set to work
offline:
1
Click
(Start), then click Control Panel. The
Control Panel
window opens.
2
Click Hardware and Sound.
3
Click Printers.