HP 1320n HP LaserJet 1160 and 1320 Series - User Guide - Page 94

Finding the solution, Step 1: Is the printer set up correctly?, Step 2: Is the Ready light on?

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Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● Is the printer plugged into a power outlet that is known to work? ● Is the on/off switch in the on position? ● Is the print cartridge properly installed? See Changing the print cartridge. ● Is paper properly loaded in the input tray? See Loading media into the input trays. Yes If you answered yes to the questions above, go to Step 2: Is the Ready light on? No If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? Note See Printer control panel for a description of the lights and buttons on the control panel. Yes Go to Step 3: Can you print a demo page? No If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a demo page? Press the GO button to print a demo page. 84 Chapter 6 Problemsolving ENWW

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Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
●
Is the printer plugged into a power outlet that is known to work?
●
Is the on/off switch in the on position?
●
Is the print cartridge properly installed? See
Changing
the
print
cartridge
.
●
Is paper properly loaded in the input tray? See
Loading
media
into
the
input
trays
.
Yes
If you answered yes to the questions above, go
to
Step 2:
Is
the
Ready
light
on?
No
If the printer will not turn on,
Contact
HP support
.
Step 2: Is the Ready light on?
Do the control panel lights look like this picture?
Note
See
Printer
control
panel
for a description of the lights and buttons on the control panel.
Yes
Go to
Step 3:
Can
you
print
a
demo
page?
No
If the control panel lights do not look like the
picture above, see
Status
light
patterns
.
If you are unable to resolve the problem,
Contact
HP support
.
Step 3: Can you print a demo page?
Press the
G
O
button to print a demo page.
84
Chapter 6
Problemsolving
ENWW