HP 300X HP Jetdirect Print Server Administrator's Guide (300x, 510x)
HP 300X - JetDirect Print Server Manual
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- HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 1
HP Jetdirect Print Server Administrator's Guide 300x 510x - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 2
- HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 3
Administrator's Guide HP Jetdirect Print Servers (300X/510X) - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 4
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP trademark of Inernational Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 5
1. Introducing the HP Jetdirect Print Server Introduction 7 Support Materials 8 Software, Driver, and Flash Image Upgrades 8 2. HP Software Solutions Summary Software Solutions Table 9 HP Install Network Printer Wizard (Windows 11 HP Jetdirect Printer Installer for UNIX 11 HP Web Jetadmin 12 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 6
Resetting to Factory Defaults 59 General Troubleshooting 60 Understanding the Ethernet Configuration Pages (External Print Servers 64 7. HP Jetdirect Configuration Page Messages Introduction 67 A. TCP/IP Overview Introduction 85 IP Address 86 Configuring IP Addresses 89 Subnets 90 Gateways - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 7
print servers and not a separate computer running print server software. Supported Print Servers Unless otherwise specified, the features described in this guide support the following HP Jetdirect print servers with firmware version x.08.55 or later. ● HP Jetdirect 300x/510x external print servers - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 8
● This manual, the HP Jetdirect Administrator's Guide. ● The HP Jetdirect Print Server Setup Guide (shipped with non-factory-installed print servers). Software, Driver, and Flash Image Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers containing internal - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 9
2 HP Software Solutions Summary Software Solutions Table HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you: ENWW 9 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 10
on a supported system. Remote installation, configuration, and management of HP Jetdirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded Web servers Alerts and consumables management Remote firmware upgrades for HP Jetdirect print servers HP - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 11
print server. HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris sytems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks. The software may be downloaded - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 12
allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP Jetdirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web Jetadmin software, see the online help. System Requirements HP Web Jetadmin software - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 13
home page to configure or modify your printer. Note You can also substitute the systemname.domain with the TCP/IP address of the host computer on which HP Web Jetadmin is installed. Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your web server, use the uninstall - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 14
is the IP address configured on the HP Jetdirect print server, and [port#] is an optional parameter that identifies the port number on the multi-port HP Jetdirect external print server (port1, port2, or port3) that the printer is connected to. The default is port1. 14 HP Software Solutions - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 15
Next. 5. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 16
Supported Browsers Windows 2000 ● Microsoft Internet Explorer 5 or later. Supported Proxies ● Web proxy with support for HTTP v1.1 (may not be needed if printing over an intranet) 16 HP Software Solutions Summary ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 17
, the HP Jetdirect print server has no IP address. If the HP Jetdirect print server is not configured with a valid IP address within two minutes after power up, a factory default value of 192.0.0.192 will be automatically assigned. This address must be reconfigured with a valid address for use on - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 18
to the HP Jetdirect print server using the default IP address. The default IP address takes effect two minutes after the printer is turned on (if none of the other configuration methods have been used). (Older products may take longer for the IP address to take effect.) The default IP address is 192 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 19
be in one location. ● Ease of HP Jetdirect print server configuration. Complete network configuration can be automatically downloaded each time the print server is powered on. The factory-default state of the HP Jetdirect print server is to operate through BOOTP/TFTP. ENWW TCP/IP Configuration 19 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 20
file on a BOOTP server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server. When the HP Jetdirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server daemon searches the /etc - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 21
to download the host name to the HP Jetdirect print server. The host name will be printed on the Jetdirect configuration page, or returned on an SNMP sysName request by a network application. ht The hardware type tag. For the HP Jetdirect print server, set this to ether (for Ethernet) or - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 22
HP Jetdirect configuration page as the LAN HW ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server. ip The IP address tag (required). This address will be the HP Jetdirect print server's IP address. gw The gateway IP address tag. This address - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 23
in the file). # # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to four 'allow' entries can be written via TFTP. # Up to 10 'allow' entries can be written via SNMP. # 'allow' may include single IP addresses. # allow: 192.168.10 255.255 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 24
assumed and is not required. Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local subnets (MSS=1460 bytes or more) or remote subnets (MSS=536 bytes): 0 (default) All networks are assumed to be local (MSS=1460 bytes or more - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 25
respond. SetRequests must come from hosts that are configured in the print server's host access list. Community names must be ASCII characters. The maximum length is 32 characters. trap-dest: Enters a host's IP address into the HP Jetdirect print server's SNMP trap destination list. If the list is - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 26
(default) enables banner pages. Using DHCP Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print server automatically obtains its IP address - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 27
HP Jetdirect print servers support IP configuration from a Windows DHCP server. This section describes how to set up a pool, or "scope," of IP addresses that the Windows server can assign or lease to any requester. When configured for BOOTP/DHCP operation (factory default), the HP Jetdirect print - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 28
excluded by the server. Then click Next. 8. Set the IP address lease duration for your DHCP clients. Then click Next. HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step 11). 9. Select No to configure DHCP options for this - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 29
the MAC address for your HP Jetdirect-connected printer is available on the HP Jetdirect configuration page.) d. Under "Supported types", select DHCP only, then click Add. (Note: Selecting Both or BOOTP only will result in a BOOTP configuration due to the sequence in which HP Jetdirect print servers - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 30
have provided. Therefore, if you provide the IP address you should also manually set all of the configuration parameters, such as subnet mask, default gateway, and idle timeout. Note If the DHCP configuration state is changed from disabled to enabled, the print server assumes it should acquire its - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 31
to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server. 1. Turn - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 32
The default IP address is 192.0.0.192. 10. If ping does not respond, see the chapter "Troubleshooting the HP Jetdirect Print Server." Using the arp and ping Commands You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 33
60:a2:31:98 ping 192.168.10.1 Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored. Once the IP address is configured, arp and ping cannot be used unless the print server is reset to factory values. On UNIX systems, the arp -s command may vary - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 34
the HP Jetdirect print server. On Windows systems, you can use the following route command at a DOS prompt to add a route to the print server: route add where is the IP address configured on the HP Jetdirect print server, and - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 35
/ then press Enter. Note The Present Config field in the Telnet Configuration menu describes how the HP Jetdirect print server is configured. For example, if the HP Jetdirect print server is configured by your BOOTP server, the menu will contain the line, "present config=BOOTP." Other possible - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 36
, type exit and press Enter. Telnet Configuration Parameter Examples The examples in Table 3.3 show how to use Telnet configuration commands. Note If a parameter is supplied by the DHCP server, its value cannot be changed using Telnet without disabling DHCP. 36 TCP/IP Configuration ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 37
the IP address of the gateway. Note: If the HP Jetdirect print server is configured by DHCP and you change the subnet mask or the default gateway address (using front-panel, Telnet, or other tool), you should change the IP address to release the present IP address back to the DHCP server IP address - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 38
(to assign or change a name) host-name: MY_PRINTER For multiport Jetdirect print servers, 'port' specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1. where set-cmnty-name identifies the parameter and - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 39
. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected. Using the Embedded Web Server You can set IP parameters on HP Jetdirect print servers that support the embedded web server. For more information, refer to Appendix B. ENWW TCP/IP Configuration 39 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 40
the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. Cold reset the print server (see Chapter 6, "Troubleshooting the HP Jetdirect Print Server," for instructions). If - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 41
services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: ● Berkeley-based (BSD) UNIX systems ● HP-UX ● Solaris ● IBM AIX ● Linux ● Microsoft Windows ● Apple Mac OS The UNIX configuration - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 42
the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer's getting started guide for instructions. You must also have the following: ● An operating system that supports LPD - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 43
(for example, 001083123ABC). ● An IP address configured on the HP Jetdirect print server. LPD Setup Overview The following steps are necessary to configure the HP Jetdirect print server for LPD printing: 1. Setting up IP parameters. 2. Setting up print queues. 3. Printing a test file. The following - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 44
text or raw, as appropriate. If the queue name is not one of the above, the HP Jetdirect print server assumes it to be raw1. Step 3. Printing a Test File Print a test file using the LPD commands. For instructions, see the information provided for your system. 44 Configuring for LPD Printing ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 45
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file /spool/lpd/lj1_text.log:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 46
your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data. Make sure your - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 47
Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing "text" (ASCII) files or "raw" (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 48
where printer_name is the designated printer. Examples (for BSD-based systems): lpq -Ptext1 lpq -Praw1 For HP-UX systems, substitute lpstat for lpq -P to get print status. This completes the process for configuring the HP Jetdirect print server to use LPD. 48 Configuring for LPD Printing ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 49
2000/Server 2003 Systems This section describes how to configure Windows systems to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD printer. Installing TCP/IP Software - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 50
Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties. If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces. If you are configuring a client, check with your Network Administrator to learn - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 51
languages. For HP Jetdirect external print servers with three ports, use raw1, raw2, raw3, text1, text2, text3 or auto1, auto2, auto3 to specify the port. 7. Select the Manufacturer and Printer model. (If necessary, click Have Disk and follow the instructions to install the printer driver.) Click - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 52
is the IP address of the print server, queuename is the name "raw" or "text" and filename is the file you wish to print.If the file prints correctly, the configuration was successful. If the file does not print, or prints incorrectly, see the chapter "Troubleshooting the HP Jetdirect Print Server - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 53
a configuration utility, such as Telnet. Requirements FTP printing requires the following: ● HP Jetdirect print servers with firmware version x.08.55 or later. ● TCP/IP client systems with FTP that complies with RFC 959. Note For the most recent list of tested systems, visit the HP online support - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 54
cannot be configured.) Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 55
where is the valid IP address or node name configured for the HP Jetdirect print server. If the connection is successful, the HP Jetdirect model and firmware version will be displayed. After a successful connection, the user is prompted for a login name and password. The default is the - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 56
) file transfer. Configures an FTP ASCII file transfer. HP Jetdirect print servers support only non-print format control for character transfers (standard values for spacing and margins are used). Ctrl-C Press the Ctrl and C keyboard keys simultaneously to abort the FTP service command and any - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 57
password. Password: 230- Hewlett-Packard J7983G FTP Server Version 1.0 Directory: Description: PORT1 (default) Print to port 1 (HP LaserJet 4000) PORT2 Print to port 2 (HP Color LaserJet 4500) PORT3 Print to port 3 (unknown device) To print a file use the command: put [portx - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 58
problems This chapter also helps you to understand your HP Jetdirect print server configuration page. To troubleshoot your HP Jetdirect print server, you may need the following items: ● Your printer's user guide ● Your printer's getting started guide ● The installation manuals for your print server - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 59
the IP address) can be reset to factory default values using the following procedures: ● HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After resetting the HP Jetdirect print server - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 60
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.1 Assessing the Problem 60 Troubleshooting the HP Jetdirect Print Server ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 61
sure the HP Jetdirect print server is installed correctly. ■ See your printer documentation for a complete list of control panel messages and corrective actions. Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool. The - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 62
the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 5. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. 62 Troubleshooting the HP Jetdirect Print Server ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 63
Telnet command: telnet where is the IP address assigned to the HP Jetdirect print server and is 9100. (HP Jetdirect data port 9101 or 9102 can also be used for ports 2 or 3 respectively, of a Jetdirect multiport external print server.) ■ In the Telnet - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 64
in Figures 6.2 and 6.3. Table 6.1 External Print Server (1 of 2) Configuration Pages Item 1 2 3 4 5 6 Description Troubleshooting Information HP Jetdirect product information (Table 7.1) Firmware revision number, type of network (Ethernet), LAN hardware address, port selection type, active - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 65
are using the Phase 2 EtherTalk protocol, which should be the same on your printer as on your Mac OS. SNMP Messages (Table Provides SNMP community name 7.8) status. Figure 6.2 Ethernet Configuration Page (External Single Port Print Servers) ENWW Troubleshooting the HP Jetdirect Print Server 65 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 66
Figure 6.3 Ethernet Configuration Page (External Three-Port Print Servers) 66 Troubleshooting the HP Jetdirect Print Server ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 67
DLC/LLC Configuration Messages ● Table 7.6 - TCP/IP Configuration Messages ● Table 7.7 - Apple EtherTalk Configuration Messages ● Table 7.8 - SNMP Messages Note See the chapter "Troubleshooting the HP Jetdirect Print Server" for descriptions and illustrations of Ethernet configuration pages. ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 68
, you must manually configure the speed and mode using switches or jumpers on the print server. WEBJA SERVER xxx.xxx.xxx.xxx Identifies the IP address or domain name of the server that the HP Jetdirect print server uses for Web Jetadmin services. 68 HP Jetdirect Configuration Page Messages ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 69
the hardware address of the other node. BABBLE ERROR Run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. For information on replacing your HP Jetdirect print server, see the hardware installation guide for your print server - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 70
all addresses are unique. ERR NEGOTIATING BUFFER SIZE A failure was detected when selecting the buffer size to be used when reading print data from the file server. This may indicate a network problem. FAIL RESERVING PRINTER NUM FRAMING ERROR When the HP Jetdirect print server is configured for - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 71
. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. For replacement instructions, see the hardware installation guide for your print server. ENWW HP Jetdirect Configuration Page Messages 71 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 72
page, you may have a problem with one of the HP Jetdirect print servers on your network. Check all the HP Jetdirect print servers on the network for proper operation. LAN ERROR-RETRY FAULTS There is a problem with your network cabling or external network configuration. Check the network cables and - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 73
the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again. If the error persists, there is a problem with the HP Jetdirect print server. LAN - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 74
names. NO QUEUE ASSIGNED The HP Jetdirect print server detected that the print server object has not been assigned any queues to service. Assign queues to the print server object using printer installation or NetWare utilities. Note: When multiple file servers are configured, the error is only - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 75
print server has not been configured for NetWare. Use the printer installation software to configure the print server for NetWare networks. The HP Jetdirect print server cannot read the contents of its NOVRAM. The HP Jetdirect print server was unable to allocate a buffer from its internal memory - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 76
with the print or file server. TURN PRINTER OFF/ON This message may appear after you upgrade to a new version of firmware. When this message appears, turn the print server off, then back on to enable any new functionality that was recently downloaded. 76 HP Jetdirect Configuration Page Messages - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 77
or security problem. Use PCONSOLE to make sure that servers are allowed to attach to the queue, to delete the print server object from the list of queue servers if you want the HP Jetdirect print server to service other queues, or to delete the queue and create a new one (the print server object - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 78
from logging in. Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object. Create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 79
, or indicate developing network hardware or congestion problems. Total number of frames missed because they were too long for the HP Jetdirect print server to receive. Number of times the end of the frame could not be detected while transmitting. ENWW HP Jetdirect Configuration Page Messages 79 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 80
indicates the HP Jetdirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name. MODE: Code is in the middle of a download. The mode used by the print server. SOURCE ROUTING: QUEUE SERVER indicates that the print server receives - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 81
that LAN Server was manually disabled through the printer's control panel (if available). READY: Indicates the HP Jetdirect print server is awaiting data. NOT IN USE: Code is in the middle of a download. Station address of the remote end of the connection. ENWW HP Jetdirect Configuration Page - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 82
IP subnet mask configured on the HP Jetdirect print server. NOT SPECIFIED is indicated if no subnet mask has been configured, or if the subnet mask is zero. The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. Marks the IP address - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 83
of 2) Message DHCP SERVER CONFIG FILE: Description The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. The name of the HP Jetdirect configuration file. The file pathname - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 84
is omitted when the print server is configured from the printer's control panel. ALL indicates that the print server will accept all SNMP community names for GetRequests. SPECIFIED indicates that a specific SNMP get community name is configured. 84 HP Jetdirect Configuration Page Messages ENWW - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 85
packet is sent independently of one another. IP routes all data packets on the network and provides connectionless, nonguaranteed delivery of data packets across the network. Each node on the network is assigned an IP address, including HP Jetdirect connected devices. Transmission Control Protocol - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 86
separate parts: the network portion and the host portion. It is possible for a host to query a server for a dynamic IP address each time the device boots-up (see the section "Dynamic Host Configuration Protocol (DHCP).") Note When assigning IP addresses, always consult the IP address administrator - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 87
has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables to assure correct assignment of addresses in the host network. IP Address Structure and Class An IP address is comprised - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 88
network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum class allows. Table A.2 Network Class Characteristics Class Leading Address Range Bit Identifier A 0 B 10 C 110 0.0.0.0 to 127.255.255.255 128.0.0.0 to 191. - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 89
Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 90
A network 15 has been assigned to Hewlett-Packard. To allow additional networks at the HP site, the subnet mask of 255.255.0.0 is used. This address designates the second byte of the IP address as the subnet address. Using this designation, each device is uniquely identified on its own subnet, but - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 91
to connect one subnet to another. Default Gateway The Default Gateway is the address of the gateway or router that you use to move packets between subnets. If multiple gateways or routers exist, then the default gateway is the address of the first gateway or router that you use to move packets - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 92
B Using the Embedded Web Server Introduction Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 93
Jetadmin is a printer installation and management application for intranets and is available from HP online support (http://www.hp.com/go/webjetadmin). HP Web Jetadmin version 8.0 or later is recommended for operation with the HP Jetdirect embedded web server. ENWW Using the Embedded Web Server 93 - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 94
HP Jetdirect print server does not receive its IP configuration within two minutes, a default IP address is automatically assigned: 192.0.0.192. This address is not a valid IP address for your network but can be used to initially access the HP Jetdirect print server. However, to use the default IP - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 95
Special Features ● HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the "?" icon on the Scan page. ● If your - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 96
ERROR 70 Configuration page Ethernet 64 configuration page messages DLC/LLC 81 HP Jetdirect 68, 69 Novell NetWare 80 Statistics 79 TCP/IP 82 CRC ERROR 70 D DATE MANUFACTURED 68 defaults, resetting 59 DHCP enabling or disabling 30 IP addresses 89 NACK 70 SERVER 83 UNIX systems 27 using 26 Windows - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 97
54 introduction 53 G gateway 91 H HOST NAME 82 HP JETDIRECT 68 HP Jetdirect configuration page messages 67 configuration page, how to print 61 general configuration messages 69 supported print server 7 HP Jetdirect identification and status 68 HP Web Jetadmin installing 12 introduction 12 removing - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 98
52 NT systems 49 printing how to 41 troubleshooting 63 setup overview 43 M manuals 8 MEMORY ERROR 73 messages DLC/LLC 81 HP Jetdirect 67, 68, 69 TCP/IP 82 MFG ID 68 MODE 80 N NDS AUTHENTICATION ERROR 73 CONNECTION STATE ERROR 73 PRINT OBJ QUEUE LIST ERROR 74 PRINT SERVER NAME ERROR 74 PRINTER - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 99
printer connection software 15 LPD configuration 42 resetting to factory defaults 59 RETRY ERROR 76 S SAM (HP-UX) print queues 47 self-test page, see configuration page SERVER ADDRESS 81 NAME 81 SNMP GET CMTY NAME 84 SNMP SET CMTY NAME 84 software installation HP Web Jetadmin 12 software upgrades - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 100
REMOTE ERROR 76 RETRIES EXCEEDED 76 TFTP (Trivial File Transfer Protocol) 19 TOTAL PACKETS RCVD 79 TRANSMIT ERROR 76 troubleshooting flow chart 60 HP Jetdirect print server 58 TRYING TO CONNECT TO SERVER 76 TURN PRINTER OFF/ON 76 U UDP (User Datagram Protocol) 86 UNABLE TO ATTACH TO QUEUE 77 CONNECT - HP 300X | HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 101
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300x
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HP Jetdirect Print Server
Administrator's Guide