HP 300X HP Jetdirect Print Server Administrator's Guide (300x, 510x) - Page 78

Table 7.2, General HP Jetdirect Messages 10 of 10

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Table 7.2 General HP Jetdirect Messages (10 of 10) Message UNABLE TO LOGIN Description A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server from logging in. Make sure the file server name and print server object name are correct. Use PCONSOLE to erase the password for the print server object. Create a new print server object. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection. UNABLE TO SENSE NET NUMBER The HP Jetdirect print server has been trying for over 3 minutes to determine the NetWare protocol used on the network. Make sure that any file servers and routers are operating correctly. Make sure that the settings for NetWare frame type and source routing are correct. UNABLE TO SET PASSWORD A failure was detected when the HP Jetdirect print server tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object. UNDERFLOW ERROR UNEXPECTED PSERVER DATA RCVD UNKNOWN NCP RETURN CODE When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers were successfully connected. Check the cabling and connectors. If the error persists, run the power-on self-test: turn the print server off, then on again. If the error persists, replace the HP Jetdirect print server. The HP Jetdirect print server received data without providing permission to do so. This indicates a possible software problem. The HP Jetdirect print server encountered an unexpected fatal error after it had successfully connected to the file server. A wide variety of failures could produce this error message, including a downed file server or a network router failure. 78 HP Jetdirect Configuration Page Messages ENWW

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78 HP Jetdirect Configuration Page Messages
ENWW
UNABLE TO LOGIN
A failure was detected when the HP Jetdirect print server
tried to log onto the file server. This could be caused by
the print server object not existing on the file server, or
because of a security check that prevents the print server
from logging in.
Make sure the file server name and print server object
name are correct. Use PCONSOLE to erase the password
for the print server object. Create a new print server object.
When the HP Jetdirect print server is configured for
multiple file servers, the error is only displayed on the
configuration page if none of the file servers made the
connection.
UNABLE TO SENSE NET
NUMBER
The HP Jetdirect print server has been trying for over 3
minutes to determine the NetWare protocol used on the
network. Make sure that any file servers and routers are
operating correctly. Make sure that the settings for
NetWare frame type and source routing are correct.
UNABLE TO SET
PASSWORD
A failure was detected when the HP Jetdirect print server
tried to set the password for the print server object.
(Whenever the HP Jetdirect print server is able to log in
without a password, it sets the password automatically.)
This indicates a networking or security problem. Create a
new print server object.
When multiple file servers are configured, the error is only
displayed on the configuration page if none of the file
servers were successfully connected.
UNDERFLOW ERROR
Check the cabling and connectors. If the error persists, run
the power-on self-test: turn the print server off, then on
again. If the error persists, replace the HP Jetdirect print
server.
UNEXPECTED
PSERVER DATA RCVD
The HP Jetdirect print server received data without
providing permission to do so. This indicates a possible
software problem.
UNKNOWN NCP
RETURN CODE
The HP Jetdirect print server encountered an unexpected
fatal error after it had successfully connected to the file
server. A wide variety of failures could produce this error
message, including a downed file server or a network
router failure.
Table 7.2
General HP Jetdirect Messages (10 of 10)
Message
Description