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HP CB015A User Manual - Page 105

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Index A accessibility 6 accessories installation 10 order 77 warranty 80 acoustic emissions 93 Add Printer installation 40 administrator management tools 27 settings 28 after the support period 84 aligning printheads 49 B black and white pages troubleshoot 62 blank pages, troubleshoot print 57 borderless printing Mac OS 26 Windows 25 both sides, print on 23 C calibrate linefeed 48 cancel print job 26 capacity trays 16 cards guidelines 12 sizes supported 14 tray supporting 16 cartridges. See ink cartridges clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 62 specifications 92 troubleshoot 63 wrong 62 connectors, locating 8 control panel illustration 71 lights, understanding 71 locating 7 custom-sized media guidelines 12 print on 24 sizes supported 15 customer support electronic 81 HP Instant Support 33 phone support 81 warranty 84 cut-off pages, troubleshoot 58 D Declaration of Conformity (DOC) 97 default settings driver 21 print 21 device accessories installed, pages printed 36 name and number 36 documentation 5 dots per inch (dpi) print 92 double-sided printing 23 driver settings 21 version 81 warranty 80 duplex printing accessory order online 77 duplexer clear jams 68 installation 10 locating 8 margins, minimum 17 media sizes supported 13 media types and weights supported 16 using 23 duty cycle 89 E electrical specifications 92 embedded Web server about 29 administrator settings 28 opening 29 pages 30 system requirements 91 troubleshoot, cannot be opened 65 envelopes guidelines 12 sizes supported 14 tray supporting 16 environmental specifications 92 environmental sustainability program 98 Ethernet network port, locating 8 EWS. See embedded Web server F firewalls, troubleshoot 56 fonts supported 89 G graphics ink not filling in 61 missing lines or dots 63 H help HP Instant Support 33 see also customer support HP Instant Support about 33 accessing 34 myPrintMileage 34 security and privacy 34 HP Printer Utility (Mac OS) administrator settings 29 opening 32 panels 32 HP Solution Center 22 101

Section	Page
Contents	5
Get started	9
Find other resources for the product	9
Accessibility	10
Understand the device parts	11
Front view	11
Control panel	12
Back view	12
Install the accessories	14
Install the duplexer	14
Use the device	15
Select print media	15
Tips for selecting and using print media	15
Understand specifications for supported media	16
Understand supported sizes	16
Understand supported media types and weights	20
Set minimum margins	21
Load media	22
Change print settings	25
To change settings from an application for current jobs (Windows)	25
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS)	25
Use the HP Solution Center (Windows)	26
Print with the rear manual feed slot	26
Print on both sides (duplexing)	27
Guidelines for printing on both sides of a page	27
To perform duplexing (Windows)	27
To perform automatic duplexing (Mac OS)	28
Print on special and custom-sized media	28
To print on special or custom-sized media (Windows)	28
To print on special or custom-sized media (Mac OS)	29
Print borderless	29
To print a borderless document (Windows)	29
To print a borderless document (Mac OS)	30
Cancel a print job	30
Configure and manage	31
Manage the device	31
Monitor the device	32
Administer the device	32
Use device management tools	33
Embedded Web server	33
To open the embedded Web server	33
Embedded Web server pages	34
Toolbox (Windows)	34
To open the Toolbox	35
Toolbox tabs	35
HP Printer Utility (Mac OS)	36
To open the HP Printer Utility	36
HP Printer Utility panels	36
Network Printer Setup Utility (Mac OS)	37
HP Web Jetadmin software	37
HP Instant Support	37
Security and privacy	38
To gain access to HP Instant Support	38
myPrintMileage	38
Understand the self-test diagnostic page	39
Understand the network configuration page	40
Configure the device (Windows)	41
Direct connection	42
To install the software before connecting the device (recommended)	42
To connect the device before installing the software	42
To share the device on a locally shared network	43
Network connection	43
To install the device on a network	44
To install the device software on client computers	44
To install the printer driver using Add Printer	44
To install the device in a pure IPV6 network environment	45
Configure the device (Mac OS)	45
To install the software for network or direct connection	46
To share the device on a locally shared network	46
Uninstall and reinstall the software	47
Maintain and troubleshoot	49
Supported ink cartridges	49
Replace the ink cartridges	49
Maintain the printheads	50
To check printhead health	51
To print the print quality diagnostic page	51
To calibrate the linefeed	52
To clean the printheads	53
To align the printheads	53
To clean the printhead contacts manually	53
To replace the printheads	56
Store printing supplies	58
Store ink cartridges	58
Store printheads	58
Troubleshooting tips and resources	58
Solve printing problems	59
The device shuts down unexpectedly	59
All device lights are on or flashing	59
The device is not responding (nothing prints)	59
Device does not accept printhead	60
Device takes a long time to print	61
Blank or partial page printed	61
Something on the page is missing or incorrect	62
Placement of the text or graphics is wrong	62
Device prints half a page, then ejects the paper	63
Poor print quality and unexpected printouts	63
Poor quality printouts	64
Meaningless characters print	64
Ink is smearing	65
Ink is not filling the text or graphics completely	65
Output is faded or dull colored	65
Colors are printing as black and white	66
Wrong colors are printing	66
Printout shows bleeding colors	66
Colors do not line up properly	67
Lines or dots are missing from text or graphics	67
Solve paper-feed problems	67
A paper-feed problem is occurring	67
Solve device management problems	69
Embedded Web server cannot be opened	69
Troubleshoot installation issues	70
Hardware installation suggestions	70
Software installation suggestions	70
Solve network problems	71
Clear jams	72
Clear a jam in the device	72
Tips for avoiding jams	73
Control-panel lights reference	75
Interpreting control-panel lights	75
Interpreting network connector lights	80
HP supplies and accessories	81
Order printing supplies online	81
Accessories	81
Supplies	81
Ink cartridges	81
Printheads	82
HP media	82
Support and warranty	83
Hewlett-Packard limited warranty statement	84
Obtain electronic support	85
Obtain HP telephone support	85
Before you call	85
Support process	86
HP support by phone	86
Phone support period	86
Telephone support numbers	86
Placing a call	88
After the phone support period	88
Additional warranty options	88
HP Quick Exchange Service (Japan)	89
Prepare the device for shipment	89
Remove the ink cartridges and printheads before shipment	89
Pack the device	91
Device specifications	93
Physical specifications	93
Product features and capacities	93
Processor and memory specifications	94
System requirements	94
Network protocol specifications	95
Embedded Web server specifications	96
Print resolution	96
Environmental specifications	96
Electrical specifications	96
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	97
Regulatory information	98
FCC statement	98
Notice to users in Korea	99
VCCI (Class B) compliance statement for users in Japan	99
Notice to users in Japan about the power cord	99
RoHS notices (China only)	99
Toxic and hazardous substance table	100
LED indicator statement	100
Regulatory model number	100
Declaration of conformity	101
Environmental product stewardship program	102
Paper use	102
Plastics	102
Material safety data sheets	102
Recycling program	102
HP inkjet supplies recycling program	102
Disposal of waste equipment by users in private households in the European Union	103
Energy consumption	104

Match case Limit results 1 per page

Index

accessibility 6

accessories

installation 10

order 77

warranty 80

acoustic emissions 93

Add Printer installation 40

administrator

management tools 27

settings 28

after the support period 84

aligning printheads 49

black and white pages

troubleshoot 62

blank pages, troubleshoot

print 57

borderless printing

Mac OS 26

Windows 25

both sides, print on 23

calibrate linefeed 48

cancel

print job 26

capacity

trays 16

cards

guidelines 12

sizes supported 14

tray supporting 16

cartridges.

See

ink cartridges

clean

printheads 49

colors

bleeding 62

faded or dull 61

print black and white,

troubleshoot 62

specifications 92

troubleshoot 63

wrong 62

connectors, locating 8

control panel

illustration 71

lights, understanding 71

locating 7

custom-sized media

guidelines 12

print on 24

sizes supported 15

customer support

electronic 81

HP Instant Support 33

phone support 81

warranty 84

cut-off pages, troubleshoot 58

Declaration of Conformity

(DOC) 97

default settings

driver 21

print 21

device

accessories installed,

pages printed 36

name and number 36

documentation 5

dots per inch (dpi)

print 92

double-sided printing 23

driver

settings 21

version 81

warranty 80

duplex printing accessory

order online 77

duplexer

clear jams 68

installation 10

locating 8

margins, minimum 17

media sizes supported 13

media types and weights

supported 16

using 23

duty cycle 89

electrical specifications 92

embedded Web server

about 29

administrator settings 28

opening 29

pages 30

system requirements 91

troubleshoot, cannot be

opened 65

envelopes

guidelines 12

sizes supported 14

tray supporting 16

environmental specifications 92

environmental sustainability

program 98

Ethernet network port, locating 8

EWS.

See

embedded Web

server

firewalls, troubleshoot 56

fonts supported 89

graphics

ink not filling in 61

missing lines or dots 63

help

HP Instant Support 33