HP Color LaserJet CP2025 HP Color LaserJet CP2020 Series - User Guide - Page 100

Enable memory, Enable memory for Windows, Check DIMM installation, Clean the product

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Enable memory If you installed a memory DIMM, set the printer driver to recognize the newly added memory. Enable memory for Windows 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Select this product and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK. Check DIMM installation Turn the product on. Check that the product is in the Ready state after it has gone through the startup sequence. If an error message appears, do the following: 1. Print a Configuration page. See Information pages on page 68. 2. Check the Installed Personalities and Options section on the Configuration page and compare it with the Configuration page that you printed before the DIMM installation. 3. The DIMM might not be installed correctly. Repeat the installation procedure. -orThe DIMM may be defective. Try a new DIMM. Clean the product During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these problems. Clean the product using HP ToolboxFX 1. Open HP ToolboxFX. See Open HP ToolboxFX on page 69. 2. Click the Device Settings folder, and then click the Service page. 3. In the area for Cleaning Mode, click Start to begin the cleaning process. The product processes a single page, and then returns to the Ready state when the cleaning process is complete. Clean the product using the control panel 1. Press OK to open the menus. 2. Press the Left arrow ( ) or Right arrow ( ) button to highlight Service. 3. Press OK. An asterisk (*) appears next to the active selection. 90 Chapter 9 Manage and maintain ENWW

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Enable memory
If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
Enable memory for Windows
1.
On the
Start
menu, point to
Settings
, and click
Printers
or
Printers and Faxes
.
2.
Select this product and select
Properties
.
3.
On the
Configure
tab, click
More
.
4.
In the
Total Memory
field, type or select the total amount of memory that is now installed.
5.
Click
OK
.
Check DIMM installation
Turn the product on. Check that the product is in the
Ready
state after it has gone through the startup
sequence. If an error message appears, do the following:
1.
Print a Configuration page. See
Information pages
on page
68
.
2.
Check the Installed Personalities and Options section on the Configuration page and compare it
with the Configuration page that you printed before the DIMM installation.
3.
The DIMM might not be installed correctly. Repeat the installation procedure.
-or-
The DIMM may be defective. Try a new DIMM.
Clean the product
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. This product has
a cleaning mode that can correct and prevent these problems.
Clean the product using HP ToolboxFX
1.
Open HP ToolboxFX. See
Open HP ToolboxFX
on page
69
.
2.
Click the
Device Settings
folder, and then click the
Service
page.
3.
In the area for
Cleaning Mode
, click
Start
to begin the cleaning process.
The product processes a single page, and then returns to the
Ready
state when the cleaning
process is complete.
Clean the product using the control panel
1.
Press
OK
to open the menus.
2.
Press the
Left arrow
(
) or
Right arrow
(
) button to highlight
Service
.
3.
Press
OK
. An asterisk (*) appears next to the active selection.
90
Chapter 9
Manage and maintain
ENWW