HP Color LaserJet CP2025 HP Color LaserJet CP2020 Series - User Guide - Page 124

Paper, Type is, Service, Less paper, HP ToolboxFX.

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Problem The printed page is curled or wavy. Text or graphics are skewed on the printed page. Cause Solution The device is not set to print on the type of media on which you want to print. In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. The Service menu item Less paper curl is set to Off. Use the control-panel menus to change the setting. See Control-panel menus on page 9. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. Both high temperature and humidity can Check the device environment. Adjust cause paper curl. curl modes from the control panel or HP ToolboxFX. The media might be loaded incorrectly. Make sure that the paper or other print media is loaded correctly and that the media guides are not too tight or too loose against the stack. See Load paper and print media on page 50. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The printed page contains wrinkles or creases. Toner appears around the printed characters. The media might be loaded incorrectly. Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack. See Load paper and print media on page 50. Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The media might be loaded incorrectly. Turn over the stack of paper in the tray. If large amounts of toner have scattered Use a different paper, such as high- around the characters, the paper might quality paper that is intended for color have high resistivity. laser printers. 114 Chapter 10 Solve problems ENWW

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Problem
Cause
Solution
The printed page is curled or wavy.
The device is not set to print on the type
of media on which you want to print.
In the printer driver, select the
Paper
tab
and set
Type is
to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
The
Service
menu item
Less paper
curl
is set to
Off
.
Use the control-panel menus to change
the setting. See
Control-panel menus
on page
9
.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
Both high temperature and humidity can
cause paper curl.
Check the device environment. Adjust
curl modes from the control panel or
HP ToolboxFX.
Text or graphics are skewed on the
printed page.
The media might be loaded incorrectly.
Make sure that the paper or other print
media is loaded correctly and that the
media guides are not too tight or too
loose against the stack. See
Load paper
and print media
on page
50
.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
The printed page contains wrinkles or
creases.
The media might be loaded incorrectly.
Verify that the media is loaded correctly
and that the media guides are not too
tight or too loose against the stack. See
Load paper and print media
on page
50
.
Turn over the stack of paper in the input
tray, or try rotating the paper 180° in the
input tray.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
Toner appears around the printed
characters.
The media might be loaded incorrectly.
Turn over the stack of paper in the tray.
If large amounts of toner have scattered
around the characters, the paper might
have high resistivity.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
114
Chapter 10
Solve problems
ENWW