HP DL760 HP ProLiant DL760 Generation 2 Server User Guide - Page 277
Table E-3, Did the System Power LED Indicator or the Interconnect Check Light - proliant ram memory
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Troubleshooting Information Table E-3: Did the System Power LED Indicator or the Interconnect Check Light on the Front Panel Turn On? continued Refer to "System Power LED Indicator" in Appendix D. Yes, green If the system power LED is green, and the power supply LED is amber: If the system power LED is on, then you may assume that the AC power is connected to the power supply and is providing adequate power. • A power supply problem may exist. The power supply may not be connected or inserted properly, may have a damaged connector, or may have failed. • The power supply backplane may need to be replaced. • Nonvolatile RAM (NVRAM) may be corrupted. • The system ROM may be corrupted. 1. Verify installation of the power supplies and check all connections. 2. You may try clearing NVRAM. If it is necessary to clear NVRAM, refer to Appendix D for the correct switch setting and procedure. 3. You may try performing ROMPaq disaster recovery to replace a corrupted system ROM image. If it is necessary to perform ROMPaq disaster recovery, refer to Appendix D for the correct switch settings. Refer to the HP Servers Troubleshooting Guide for ROMPaq disaster recovery procedures. 4. If these steps do not solve the problem, contact your HP authorized service provider for assistance. If both the system power LED and the power supply LED are green, then a processor board, system board, or I/O board may have failed. Contact your HP authorized service provider for assistance. Important: Slots 1 and 2 in memory bank 1 of memory cartridges 1 through 5 must be populated when performing ROMPaq disaster recovery. HP ProLiant DL760 Generation 2 Server User Guide E-9