HP DL760 HP ProLiant DL760 Generation 2 Server User Guide - Page 286
Table E-9, Problems After Initial Boot, Problem, Possible Cause, Possible Solution, CAUTION
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Troubleshooting Information Table E-9: Problems After Initial Boot Problem Possible Cause Possible Solution System cannot load SmartStart requirement is not SmartStart. performed. Check the SmartStart release notes provided in the SmartStart Online Reference Information on the SmartStart CD. IDE cable is not connected to CD-ROM. Check the cable between the system board and the CD-ROM to ensure proper connection. Insufficient memory is available. A rare "Insufficient Memory" message may display the first time that SmartStart is booted on certain unconfigured systems. Simply cold-boot the machine with the SmartStart CD inserted in the CD-ROM drive to correct the problem. Existing software is causing a conflict. Run the System Erase Utility. Read the following caution. Refer to the instructions in the HP Servers Troubleshooting Guide. SmartStart fails during installation. Error occurs during installation. Follow the error information provided. If it is necessary to reinstall, run the System Erase Utility. Refer to the instructions in the HP Servers Troubleshooting Guide. CMOS is not cleared. Run the System Erase Utility. Read the following caution. Refer to the instructions in the HP Servers Troubleshooting Guide. CAUTION: The System Erase Utility will cause loss of all configuration information and loss of existing data on all connected hard drives. Refer to the HP Servers Troubleshooting Guide before performing this operation. continued E-18 HP ProLiant DL760 Generation 2 Server User Guide