HP Dc5000 Desktop Management Guide - Page 9

Desktop Management Guide ❏ System deployment ❏ Personality migrations ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing desktop management ❏ HP system SW deployment ❏ Application self-healing On selected desktop and notebook models, an Altiris management agent is included as part of the factory loaded image. This agent enables communication with the Altiris Development Solution which can be used to complete new hardware deployment or personality migration to a new OS using easy-to-follow wizards. Altiris solutions provide easy-to-use software distribution capabilities. When used in conjunction with System Software Manager, or the HP Client Manager, administrators can also update ROM BIOS and device driver software from a central console. For more information, visit http://www.hp.com/go/easydeploy. Altiris PC Transplant Pro Altiris PC Transplant Pro offers painless PC migration by preserving old settings, preferences, and data and migrating them to the new environment quickly and easily. Upgrades take minutes rather than hours or days, and the desktop looks and works just as the users expect. For more information and details on how to download a fully-functional 30-day evaluation version, visit http://h18000.www1.hp.com/im/prodinfo.html#deploy. Desktop Management Guide www.hp.com 5