HP Integrity rx8620 HP Insight Manager WBEM Provider Events Reference - Page 67

PDC failed to read the HV Flag in the Partition Configuration Data. Probable Cause

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Event ID Event Severity Event Description 9682 Warning Firmware unable to relocate VGA BIOS. Probable Cause: Most likely there is a permanent memory error in the VGA BIOS region (physical address 0xc0000 - 0xdffff). Recommended Action: Replace the DIMM causing the permanent memory error in the VGA BIOS region. The PDT reports which DIMM is causing errors in the physical address range 0xc0000 - 0xdffff. WBEM EventID: 986. WBEM ProviderName: FPL_IndicationProvider 9685 Error The Compatibility Matrix stored in NVRAM has a checksum error. Probable Cause: NVRAM has become corrupt. Restore from a backup. WBEM EventID: 987. WBEM ProviderName: FPL_IndicationProvider 9695 Error PDC failed its attempt to get default RDR values. Probable Cause: Hardware problem with the CPU. Recommended Action: Contact HP Support to confirm the CPU is functioning properly. WBEM EventID: 1811. WBEM ProviderName: FPL_IndicationProvider 9696 Error PDC could not read current RDR values of the executing CPU. Probable Cause: Hardware problem with the CPU. Recommended Action: Contact HP Support to confirm the CPU is functioning properly. WBEM EventID: 1812. WBEM ProviderName: FPL_IndicationProvider 9697 Error PDC failed reading a specific value from its own copy of the RDRs. Probable Cause: problem on cell wherein PDC could not properly access memory Recommended Action: Contact HP support to troubleshoot cell board. Probable Cause: a non-existent/non-accessible register was specified by software. Recommended Action: Contact HP support for possible PDC upgrade WBEM EventID: 1813. WBEM ProviderName: FPL_IndicationProvider 9698 Error PDC failed reading a specific value from its own copy of the RDRs. Probable Cause: problem on cell wherein PDC could not properly access memory Recommended Action: Contact HP support to troubleshoot cell board WBEM EventID: 1814. WBEM ProviderName: FPL_IndicationProvider 9700 Error PDC failed attempting to update ZLCO and PREFETCH RDR settings. Probable Cause: Could not update CPU settings Recommended Action: Contact HP support to troubleshoot cell board and CPU. WBEM EventID: 1815. WBEM ProviderName: FPL_IndicationProvider 9701 Error PDC failed to read the HV Flag in the Partition Configuration Data. Probable Cause: An error occurred which prevented the complex profiles from being distributed properly. Recommended Action: Create and distribute a new complex profile using ParMgr on a functional partition in the complex. Restore the last complex profile using the 'CC' command from the MP, then use ParMgr to create a new complex profile. Generate a genesis complex profile using the 'CC' command from the MP, then use ParMgr to create a new complex profile. WBEM EventID: 1816. WBEM ProviderName: FPL_IndicationProvider 9706 Warning Failed to get the configured set from the Complex Profiles A and C. Probable Cause: A hardware problem exists with MP or PDHC hardware. Recommended Action: Contact HP Support to confirm the MP and PDHC are functioning properly. WBEM EventID: 993. WBEM ProviderName: FPL_IndicationProvider 9707 Warning No possible core cells were found in the configured set. Probable Cause: most likely a configuration problem, Recommended Action: check to ensure a valid core cell is configured to be in the partition. WBEM EventID: 994. WBEM ProviderName: FPL_IndicationProvider 9708 Warning Could not find a viable core cell in the partition. Probable Cause: Configuration error, fabric failure; the intended core cell failed during boot. Recommended Action: check partition configuration, check for failed cells. WBEM EventID: 995. WBEM ProviderName: FPL_IndicationProvider 9709 Warning Could not find a viable core cell in the partition. Probable Cause: Configuration error, Mainbackplane failure, The intended core cell failed during boot. Recommended Action: Check partition configuration, Check for failed cells, as indicated by high-alert level IPMI events earlier in the boot. WBEM EventID: 996. WBEM ProviderName: FPL_IndicationProvider Platform Events 67

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Event Description
Event Severity
Event ID
Firmware unable to relocate VGA BIOS. Probable Cause: Most likely there is a
permanent memory error in the VGA BIOS region (physical address 0xc0000 - 0xdffff).
Recommended Action: Replace the DIMM causing the permanent memory error in
the VGA BIOS region. The PDT reports which DIMM is causing errors in the physical
address range 0xc0000 - 0xdffff. WBEM EventID: 986. WBEM ProviderName:
FPL_IndicationProvider
Warning
9682
The Compatibility Matrix stored in NVRAM has a checksum error. Probable Cause:
NVRAM has become corrupt. Restore from a backup. WBEM EventID: 987. WBEM
ProviderName: FPL_IndicationProvider
Error
9685
PDC failed its attempt to get default RDR values. Probable Cause: Hardware problem
with the CPU. Recommended Action: Contact HP Support to confirm the CPU is
functioning properly. WBEM EventID: 1811. WBEM ProviderName:
FPL_IndicationProvider
Error
9695
PDC could not read current RDR values of the executing CPU. Probable Cause:
Hardware problem with the CPU. Recommended Action: Contact HP Support to
confirm the CPU is functioning properly. WBEM EventID: 1812. WBEM
ProviderName: FPL_IndicationProvider
Error
9696
PDC failed reading a specific value from its own copy of the RDRs. Probable Cause:
problem on cell wherein PDC could not properly access memory Recommended
Action: Contact HP support to troubleshoot cell board. Probable Cause: a
non-existent/non-accessible register was specified by software. Recommended Action:
Contact HP support for possible PDC upgrade WBEM EventID: 1813. WBEM
ProviderName: FPL_IndicationProvider
Error
9697
PDC failed reading a specific value from its own copy of the RDRs. Probable Cause:
problem on cell wherein PDC could not properly access memory Recommended
Action: Contact HP support to troubleshoot cell board WBEM EventID: 1814. WBEM
ProviderName: FPL_IndicationProvider
Error
9698
PDC failed attempting to update ZLCO and PREFETCH RDR settings. Probable
Cause: Could not update CPU settings Recommended Action: Contact HP support
to troubleshoot cell board and CPU. WBEM EventID: 1815. WBEM ProviderName:
FPL_IndicationProvider
Error
9700
PDC failed to read the HV Flag in the Partition Configuration Data. Probable Cause:
An error occurred which prevented the complex profiles from being distributed
properly. Recommended Action: Create and distribute a new complex profile using
ParMgr on a functional partition in the complex. Restore the last complex profile
using the 'CC' command from the MP, then use ParMgr to create a new complex
profile. Generate a genesis complex profile using the 'CC' command from the MP,
then use ParMgr to create a new complex profile. WBEM EventID: 1816. WBEM
ProviderName: FPL_IndicationProvider
Error
9701
Failed to get the configured set from the Complex Profiles A and C. Probable Cause:
A hardware problem exists with MP or PDHC hardware. Recommended Action:
Contact HP Support to confirm the MP and PDHC are functioning properly. WBEM
EventID: 993. WBEM ProviderName: FPL_IndicationProvider
Warning
9706
No possible core cells were found in the configured set. Probable Cause: most likely
a configuration problem, Recommended Action: check to ensure a valid core cell is
configured to be in the partition. WBEM EventID: 994. WBEM ProviderName:
FPL_IndicationProvider
Warning
9707
Could not find a viable core cell in the partition. Probable Cause: Configuration error,
fabric failure; the intended core cell failed during boot. Recommended Action: check
partition configuration, check for failed cells. WBEM EventID: 995. WBEM
ProviderName: FPL_IndicationProvider
Warning
9708
Could not find a viable core cell in the partition. Probable Cause: Configuration error,
Mainbackplane failure, The intended core cell failed during boot. Recommended
Action: Check partition configuration, Check for failed cells, as indicated by high-alert
level IPMI events earlier in the boot. WBEM EventID: 996. WBEM ProviderName:
FPL_IndicationProvider
Warning
9709
Platform Events
67