HP Pavilion m6-1000 User Guide

HP Pavilion m6-1000 Manual

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  • HP Pavilion m6-1000 | User Guide - Page 1
    User Guide
  • HP Pavilion m6-1000 | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2012 Document Part Number: 683556-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    network ...17 Using the wireless controls 17 Using the wireless button 17 Using HP Connection Manager (select models only 18 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your WLAN
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    Using Bluetooth wireless devices 21 Connecting to a local area network (LAN 22 4 Enjoying entertainment features ...23 Using the webcam ...25 Using audio ...25 Connecting speakers ...25 Connecting headphones ...25 Connecting a microphone 25 Using Beats Audio ...25 Accessing Beats Audio
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    performance ...55 Handling drives ...55 Replacing a hard drive ...56 Using HP 3D DriveGuard (select models only 57 Using Disk Defragmenter 57 Using Cleanup ...58 Adding or replacing memory modules 58 Updating programs and drivers ...61 Cleaning your computer ...61 Cleaning the display, sides, and
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    (BIOS) passwords 65 Using the fingerprint reader ...65 Using HP SimplePass ...66 Registering fingerprints 66 Using your registered fingerprint to log software updates ...67 Installing Windows security updates 67 Installing HP and third-party software updates 67 Securing your wireless network
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    76 Recovering using HP Recovery partition (select models only 77 Recovering using the recovery media 77 Changing the computer boot order 78 12 Specifications ...79 Input power ...79 Operating environment ...80 13 Troubleshooting and support ...81 Troubleshooting ...82 Disc drive problems ...82
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    x
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    is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 27. ● You know you can listen to music on the computer. But did
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    hard drive. To find out what software is included on your computer, select Start > All Programs. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High
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    or Hibernation on page 41. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 57. Connects an optional USB 3.0 device and provides
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    Component (8) AC adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an
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    to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or
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    microphones (2) Record sound. (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online country or region. These notices are located in Help and Support. 8 Chapter 2 Getting to know your computer
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ●
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    Component (5) TouchPad light (6) Fingerprint reader light Description ● On: The TouchPad is off. ● Off: The TouchPad is on. ● White: The fingerprint was read. ● Amber: The fingerprint was not read. Top 11
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    Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key (7) num lock key (8) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system
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    latch (4) Vents (4) Description Provides superior bass sound. Holds the battery. Releases the battery from the battery bay and opens the service door. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating
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    then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Optical drive compartment, hard drive bay, The service door provides access to the optical drive wireless module compartment, and memory compartment, hard drive
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    affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information, including the following: Component (1) Product name (2) Serial
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    technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in key (referred to in this chapter as the wireless button) ● HP Connection Manager software ● Operating system controls Using the wireless button The
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    HP Connection Manager, select Start > All Programs > HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP infrastructure (provided through a service provider or a public or corporate network). Using an Internet service provider When you are
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    NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Connecting to a wireless network 19
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. 20 Chapter 3 Connecting to a network
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    up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable. To connect
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    features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV
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    (9) (10) (11) (12) (13) Description HP TrueVision HD Webcam Records video, captures still photographs, allows Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of . 24 Chapter 4 Enjoying entertainment features
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    the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the Audio Control Panel allows you to view and manually control audio and bass settings. To open
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    , such as a beep or alarm, and click the Test button. You should hear sound through the speakers or through Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to instructions if you have questions. 26 Chapter 4 Enjoying entertainment features
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    HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. Using video 27
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    for best results. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then output device. 3. Click Set Default, and then click OK. 28 Chapter 4 Enjoying entertainment features
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    -ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > Intel WiDi. NOTE: Before using the wireless display feature, be sure that your wireless
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    models, the TouchPad is called "ClickPad" or "Imagepad." The keyboard allows you to type and the action keys and hot keys allow you to perform specific functions. For more details about the keyboard keys, see Keys on page 13. NOTE: Depending on the country or region, your keyboard may have different
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    used for special key combinations. To type the rupee symbol on a keyboard that includes this key, use the alt gr+4 key combination. Region-specific keyboards in India can use the ctrl+shift+4 keys for the rupee symbol. To learn about ALT GR key combinations, go to the Microsoft Office website, http
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    and System Diagnostics on page 69 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f11 Mutes or restores speaker sound. f12 Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using the action keys 33
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    Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Display system information. fn+esc Control the bass settings. fn+b
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    Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad Description Controls
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    Using the TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 37
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound. 2. Select your Synaptics TouchPad device. 3. Select
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. Using Sleep or
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    password before the computer redisplays your work. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a specific period of inactivity, depending on whether the computer is running on battery power or on external power, or when the battery reaches
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    Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. Using the power meter The power meter your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan
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    ! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. So before
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    about the battery: ● Battery Check tool in Help and Support to test battery performance ● Information about calibration, power management, and proper care and storage to maximize battery life ● Information about battery types, specifications, life cycles, and capacity To access battery information
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported
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    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Shut down icon on the display. ● Press and hold the power button for at least 5 seconds. ●
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    devices, see Connecting to a network on page 17. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). Inserting and removing a digital storage card 51
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores external display requires an HDMI digital connection. The computer can support up to 1080p resolution on an external display, which requires
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    are integrated into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD program will a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing
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    you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 82. Sharing drives on the network You can access software and data and install applications by sharing drives connected to another computer in
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    temperature or humidity extremes. See Handling drives on page 55 for specific precautions when handling drives. CAUTION: To prevent information loss or the hard drive: 1. Loosen the service door screw (1), and then slide the battery release latch (2) until the service door is released. 2. Slide the
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    5. Lift the hard drive (3) out of the hard drive bay. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer.
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    more than an hour to complete. HP recommends defragmenting your hard drive at least schedule, but you can defragment your computer manually at any time. To run Disk 2. Follow the on-screen instructions. Adding or replacing memory bottom of the computer under the service door. The memory capacity of
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    the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side
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    the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the module. 9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer
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    you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Cleaning your computer and external
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files, , select Start > Help and Support. Setting Windows passwords Password User
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    arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the and password on the computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer,
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    that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials HP SimplePass software Help. Registering fingerprints To register one or more fingerprints with HP SimplePass: 1. Select Start > All Programs > Security and Protection > HP
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    they are released, from the Microsoft website and through the updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running,
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 76. Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific , see Help and Support. Creating a system
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    Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files
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    > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using Windows Backup and Restore
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from the Support for more information. Recovering the original system using HP Recovery Manager HP
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    system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of
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    m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft 80 Chapter 12 Specifications
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    13 Troubleshooting and support 81
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    disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless computer by purchasing a wireless networking device. 82 Chapter 13 Troubleshooting and support
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    driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one
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    identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For from the router for 10 to 15 seconds. 84 Chapter 13 Troubleshooting and support
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    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
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    power adapter purchased as an accessory from HP. Resolving a low battery level when no by pressing the power button. Troubleshooting an AC adapter Test the AC adapter if the computer support for information about obtaining a replacement AC power adapter. 86 Chapter 13 Troubleshooting and support
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    If the information provided in this user guide or in Help and Support does not answer your questions, you can contact support. For U.S. product support, go to http://www.hp.com/go/contactHP. For worldwide product support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 88 Chapter 14 Electrostatic Discharge
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    Index A AC adapter 6 action keys decrease screen brightness 32 Help and Support 32 identifying 13 increase screen brightness 32 next track or section 32 play, pause gesture 40 fn key, identifying 13, 24, 34 fun things to do 2 H hard drive HP 3D DriveGuard 57 hard drive bay, identifying 15 Index 89
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    using 34 HP 3D DriveGuard 57 HP and third-party software updates, installing 67 HP Connection Manager software 18 HP Recovery Manager logo 13 L labels Bluetooth 16 Microsoft Certificate of Authenticity 16 regulatory 16 service 16 wireless certification 16 WLAN 16 latch, battery release 14 lights AC
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    with the computer 16, 45, 62 Troubleshooting and support 81 troubleshooting; AC adapter 86 troubleshooting; audio functions 85 troubleshooting; disc drive 82 troubleshooting; low battery level 86 troubleshooting; power management 85 troubleshooting; wireless connection 82 turning off the computer
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User Guide