HP Photosmart All-in-One Printer - B109 User Guide

HP Photosmart All-in-One Printer - B109 Manual

HP Photosmart All-in-One Printer - B109 manual table of contents:

  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 1
    HP Photosmart B109 series
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 2
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 3
    Contents 1 2 HP Photosmart B109 series Help...3 Get to know the HP Photosmart Printer parts...5 Control panel features...6 How do I?...7 Print Print documents...15 Print photos...16 Print envelopes...22 Print on specialty media...23 Print a Web page...24 Scan ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 4
    Environmental product stewardship program...101 Regulatory notices...106 Index...109 Contents 2
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 5
    1 HP Photosmart B109 series Help For information about the HP Photosmart, see Get to know the HP Photosmart" on page 5 "How do I?" on page 7 ... the HP Photosmart" on page 43 "Technical information" on page 99 HP Photosmart B109 series Help 3 HP Photosmart ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 6
    Chapter 1 HP Photosmart B109 series Help 4 HP Photosmart B109 series Help
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 7
    2 Get to know the HP Photosmart • • Printer parts Control panel features Printer parts • Front and top views of the HP Photosmart 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Control panel Photo light Memory card slot for Memory Stick cards Memory card slot for Secure Digital and...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 8
    Chapter 2 • Rear view of the HP Photosmart 16 17 18 Rear door Rear USB ... Figure 2-1 Control panel features Get to know the HP Photosmart 6 1 2 3 4 5 6 Back: Returns to the previous screen. ... than the Home screen, selects options related to the current display. Get to know the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 9
    3 How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies “Print photos from a memory card” on page 18 “Print on specialty media” on page 23 “Save photos” on page 41 “Load media” on page 12 “Replace the cartridgesମ.
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 10
    Chapter 3 How do I? 8 How do I?
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 11
    ...load many different types and sizes of paper in the HP Photosmart, including letter or A4 paper, ... out of printing affordable professional photos with your HP Photosmart. Original HP inks and HP ...and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 12
    ..., some of these papers might not be available. HP Advanced Photo Paper This thick photo paper ... matte). It is acid-free for longer lasting documents. HP Everyday Photo Paper Print colorful, ... images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes,...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 13
    ...and take the guesswork out of printing affordable professional photos with your HP Photosmart. Original HP inks and HP Advanced Photo Paper ... the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 14
    Chapter 4 Load media 1. Do one of the following: Load small-size paper a. Lower paper tray. ❑ Slide paper-width guide outwards. Paper basics 12 b. Load paper. ❑ Insert stack of photo paper into paper tray with short edge forward and print side down. Paper basics
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 15
    ... tabs, load photo paper so that tabs are closest to you. ❑ Slide paper-width guide inward until it stops at edge of paper. Load full-size paper a. Lower paper tray. ❑ Slide paper-width guide outwards. b. Load paper. ❑ Insert stack of paper into paper tray with short ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 16
    ... topics "Information on paper" on page 14 Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying ...a paper type that works well and is easy to purchase. HP papers are designed for the best quality results. In ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 17
    ...software application. You need to change the settings manually only when you change print quality,...click Print. 3. Make sure the product is the selected printer. 4. If you need to change settings,... might be called Properties, Options, Printer Setup, Printer, or Preferences. NOTE: When printing a photo...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 18
    ...appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts ... To print a photo on photo paper 1. Remove all paper from the paper tray. 2. Place the photo ... software application, click Print. 5. Make sure the product is the selected printer. 16 Print...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 19
    ... button might be called Properties, Options, Printer Setup, Printer, or Preferences. 7. Click the Features tab....size and paper type are not compatible, the printer software displays an alert and allows ... from the following options: • Off: applies no HP Real Life Technologies to the image. • Basic:...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 20
    Chapter 5 Print photos from a memory card 1. Do one of the following: Print photo on small-size paper a. Load paper. ❑ Load up to 10 x 15 cm (4 x 6 inch) photo paper in paper tray. b. Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Memory Card Print. ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 21
    d. Select photo. ❑ Press button next to Select. ❑ Press OK. ❑ Press button next to Prints to increase number of copies. e. Print photo. ❑ Press OK. Print photo on full-size paper a. Load paper. ❑ Load full-size photo paper in paper tray. Print photos 19 Print b. Select project type. ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 22
    Chapter 5 c. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) MultiMediaCard (MMC), MMC Plus, Secure ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 23
    Print passport photos a. Load paper. ❑ Load full-size photo paper in paper tray. b. Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Passport Photo Print. c. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 24
    ...page 9 • "Stop the current job" on page 97 Print envelopes With the HP Photosmart, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group of addresses on labels or envelopes 1. Print a test page ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 25
    ...click Print. 2. Make sure the product is the selected printer. 3. Click the button that opens the Properties dialog ...prevent jams, manually feed the iron-on transfer sheets into the paper tray one sheet ... sure you have selected the correct printer. 4. Click the button that opens the Properties dialog ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 26
    ... page You can print a Web page from your Web browser on the HP Photosmart. If you use Internet Explorer 6.0 or higher...software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print. Printing in maximum dpi is supported on the following paper-types only HP Premium Plus ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 27
    ... to the paper type and print quality that you select in the printer software. To view the print resolution 1. On the File menu in your software application, click Print. 2. Make sure the product is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 28
    ... (Duplex) Printing: Print two-sided pages with the HP Photosmart manually. To create a printing shortcut 1. On the File menu in your software application, click Print. 2. ...the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Print 26 Set the ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 29
    To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Set the default print settings 27 Print
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    Chapter 5 Print 28 Print
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 31
    6 Scan Scan to a computer" on page 29 "Scan to a memory card" on page 30 "Scan and reprint photos" on page 39 Scan to a computer To scan to a computer 1. Load original. a. Lift lid on product. b. Load original print side down on right front corner of glass. Scan 29 Scan
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 32
    Chapter 6 c. Close lid. 2. Start scan. a. Press button next to Scan on Home screen. b. Press button next to Scan to PC. 3. View the animation for this topic. Related topics "Stop the current job" on page 97 Scan to a memory card To save a scan to a memory card 1. Load original. a. Lift lid on...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 33
    c. Close lid. 2. Select Scan. a. Press button next to Scan on Home screen. b. Press button next to Scan to Memory Card. 3. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 34
    Chapter 6 Scan 32 Scan
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 35
    7 Copy • • "Copy text or mixed documents" on page 34 "Copy photos (reprint)" on page 39 Copy 33 Copy
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 36
    Chapter 7 Copy text or mixed documents Copy text or mixed documents 1. Do one of the following: Make a black and white copy a. Load paper. ❑ Load full-size paper in paper tray. b. Load original. ❑ Lift lid on product. TIP: To make copies of thick originals, such as books, you can remove the ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 37
    ❑ Close lid. c. Select Copy. ❑ Press button next to Copy. ❑ Press button next to Black Copy. ❑ Press button next to Actual Size. ❑ Press button next to Copies to increase number of copies. d. Start copy. ❑ Press OK. Copy text or mixed documents 35 Copy
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 38
    Chapter 7 Make a color copy a. Load paper. ❑ Load full-size paper in paper tray. b. Load original. ❑ Lift lid on product. TIP: To make copies of thick originals, such as books, you can remove the lid. ❑ Load original print side down on right front corner of glass. Copy 36 Copy
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 39
    ❑ Close lid. c. Select Copy. ❑ Press button next to Copy. ❑ Press button next to Color Copy. ❑ Press button next to Actual Size. ❑ Press button next to Copies to increase number of copies. d. Start copy. ❑ Press OK. 2. View the animation for this topic. Related topics • "Change the ...
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    Chapter 7 Copy 38 Copy
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 41
    8 Reprint photos To reprint an original photo 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray. Reprint photos 2. Select project type. a. Press button next to Photo on Home screen. b. Press button next to Photo Original Reprint. 3. Load original. a. Lift lid on ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 42
    Chapter 8 b. Load original print side down on right front corner of glass. Reprint photos c. Close lid. d. Press OK. 4. Reprint photo. a. Press OK. b. Press button next to Prints to increase number of copies. c. Press OK. 5. View the animation for this topic. Related topics "Stop the current ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 43
    9 Save photos You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer's hard drive...The HP Photosmart must be connected to a computer that has the HP Photosmart Software installed on it. To save photos 1. Insert your memory ...
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    Chapter 9 Save photos 42 Save photos
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 45
    10 Maintain the HP Photosmart Check the estimated ink levels Replace the cartridges Order ink .../go/inkusage. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click .... Related topics "Order ink supplies" on page 46 Maintain the HP Photosmart 43 Maintain the...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 46
    ... on. 2. Remove cartridge. a. Open cartridge access door. Wait for print carriage to move to center of product. b. Press tab on cartridge, then remove it from slot. Maintain the HP Photosmart 44 Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 47
    3. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place. Replace the cartridges 45 Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 48
    ... HP reseller for information about purchasing cartridges. Maintain the HP Photosmart Cartridge warranty information The HP cartridge warranty is applicable when the... cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. 46 Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 49
    ... a poor quality source file, or there might be a problem with the printing system in the HP Photosmart. If you are unhappy with the quality of your prints, you can print a ... to diagnose print quality issues. Print and evaluate a print quality report 47 Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 50
    ... you can check the estimated ink levels from the control panel or HP Photosmart Software. NOTE: Ink level warnings and ...- irregularly streaked or faded bar (top bar) Maintain the HP Photosmart 48 Figure 10-3 Color bars - color mixing (yellow bar contains magenta streaks) Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 51
    ... 10-4 Sample text area - expected result • If the type is jagged, align the printer, and then print this diagnostic page again. Maintain the HP Photosmart Figure 10-5 Sample text area - jagged text • If the text is uneven and ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 52
    ...- jagged lines NOTE: If aligning the printer does not solve this print quality issue, contact HP support for service. If you do not see ... application to rotate the image 180 degrees. The problem might not appear on the other end of the print. Maintain the HP Photosmart 50 Maintain the HP Photosmart
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 53
    11 Solve a problem This section contains the following topics HP support Setup troubleshooting Print troubleshooting Print quality troubleshooting Memory card troubleshooting Scan troubleshooting Copy troubleshooting Errors HP support • • HP support by phone Additional warranty ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 54
    ... to provide the following information: • • Product name (HP Photosmart B109 series) Model number (located near the cartridge access area) • • • Serial number ...Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support, select your country/...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 55
    ... and reinstall the software" on page 57. 3. Restart your computer. 4. Turn off the product, wait one minute, then restart it. 5. Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to the computer until prompted by the ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 56
    ... has power. If not, then there might be a problem with the power outlet. If you plugged the ... on but still does not work, then there might be a problem with the power outlet. There was a... On button to turn on the product. Cause: Solve a problem 54 Solve a problem The product experienced an error. If...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 57
    ... Solution 5: Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP ...product as the default printer Solution 3: Check the connection between the product and computer Setup troubleshooting
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 58
    ...solution. Solution 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer. Cause: You sent the print job to the default ..., but this product was not the default printer. If this did not solve the issue, try ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 59
    ... clicking Start, pointing to Programs or All Programs, HP, Photosmart B109a series, and then ... the software. Do not simply delete the HP Photosmart application files from your computer.... provided when you installed the software that came with the HP Photosmart. To uninstall and reinstall the software ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 60
    Chapter 11 4. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 5. Restart your computer. NOTE: It is important that you disconnect the product before restarting your computer. Do not connect the product to your...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 61
    ... ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time ... printing images, use HP Advanced Photo Paper. Cause: The paper type was incorrect or more than one type of paper was loaded. Solve a problem Print troubleshooting 59
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 62
    ... the printhead Step 1: Align the printer Solution: Aligning the printer can help ensure excellent print quality. To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. In the ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 63
    ...issue, try cleaning the printhead. To clean the printhead from the HP Photosmart Software 1. Load letter, A4,...paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer ... tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 64
    .... Cause: The product experienced an error. Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service. Go to: www.hp.com/support. If ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 65
    ... the additional memory card Solution: You can insert only one memory card at a time. Solve a problem If more than one memory card is inserted, an error message will appear on the display. Remove ... the problem. Cause: You had inserted more than one memory card. Memory card troubleshooting 63
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 66
    ... Install More Software to install the product software. 3. Follow the onscreen instructions and the setup instructions that came with the product. Cause: The product software was ... the USB cable is securely plugged into the USB port on the back of the product. Make Solve a problem 64 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 67
    ...not properly connected to the computer. Scan troubleshooting Use this section to solve these scan problems Scanned image is incorrectly ... the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically crop scanned pictures. Scanned image shows dotted ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 68
    ... 3: Select the correct OCR language Solution: Select the correct OCR language in the software. NOTE: If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 69
    Copy troubleshooting Use this section to solve these copy problems: • Resize to Fit is not working... scan the original into the computer, resize the image in the HP scanning software, and then print a... onto envelopes or other papers it does not support. For more information on recommended media, see ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 70
    ... outlet rather than a surge protector or power strip. If the problem continues, contact HP support. Go to www.hp...Try the following solutions. • • 68 Solve a problem Solution 1: Install the HP Photosmart Software Solution 2: Check the connection from the product to your computer Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 71
    Solution 1: Install the HP Photosmart Software Solution: Install the product software that came with the product. If it is ... and the setup instructions that came with the product. Cause: The HP Photosmart Software was not installed. If this did not solve the issue, try the next solution. Solution 2:...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 72
    Chapter 11 File not found Invalid file name Supported file types for the product File corrupted Error reading or writing the file Solution: Cause: Check ...were found on the memory card. File not found Solution: Close some applications and try the task again. Solve a problem 70 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 73
    ...any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the product The product software only recognizes JPG and TIF images. File ...is a list of messages related to common user errors: • • Memory card error Cannot crop Solve a problem Errors 71
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 74
    ...remaining solutions until the issue is resolved Solution 1: Remove all but one memory card Solution 2: Remove the memory ...memory card all the way forward Solution 1: Remove all but one memory card Solution: Remove all but one memory card. The product reads the remaining memory card and displays the...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 75
    ...some applications or restart your computer Solution: Close all unnecessary applications. This includes applications that run in... fully inserted the memory card. Use only one card at a time Solution: You can insert... memory card at a time. If more than one memory card is inserted, an error message will...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 76
    ... Paper in the paper tray was upside down. Paper orientation error Solution: Insert paper into the paper tray with the short edge forward and the print side down. Slide the paper forward until it stops. Cause: Paper in the paper tray was in landscape orientation. Solve a problem 74 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 77
    ... ink cartridges Install cartridges Non-HP cartridge Original HP ink depleted Previously used genuine HP cartridge Printhead problem Problem with printer preparation Cartridges in wrong slot Solution: Remove and reinsert the indicated ink cartridges into the...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 78
    ... cartridges were inserted into the wrong slots. General printer error Try the following solutions. • • Solution 1: Reset the product Solution 2: Contact HP support Solution... see if the ink cartridges are compatible Solution 2: Contact HP support Solution 1: Check to see if the ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 79
    ... support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your... printhead Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, ...and then click Contact HP for information on calling for technical support. Cause: The printhead was not ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 80
    ... 2: Close the print carriage latch Solution 3: Clean the electrical contacts Solution 4: Replace the ink cartridge Solution 5: Contact HP support Solution 1: Install the ink cartridges correctly Solution: Make sure all of the ink cartridges are properly ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 81
    ...if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone ... that is indicated in the error message, and then press the tab on the ink cartridge to release it from the slot. Errors 79 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 82
    ... correctly. If this did not solve the issue, try the next solution. Solve a problem 80 Solution 2: Close the print carriage latch Solution: Lift the latch handle and...it to make sure that the latch securing the printhead is securely closed. Leaving the latch handle raised can result Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 83
    in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. Cause: The print ... print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. Solve a problem Errors 81
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 84
    ...-free cloth. 6. On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four copper or gold-colored pins positioned to meet the contacts on the ink cartridge. Solve a problem 82 7. Use a dry swab or lint-free cloth to wipe the contacts. Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 85
    ... warranty date has not been reached, contact HP support for service or replacement. Go to:... and then click Contact HP for information on calling for technical support. "Cartridge warranty information" ... If your cartridge is still under warranty, contact HP support for service or replacement. Go to...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 86
    ..., and then click Contact HP for information on calling for technical support. Cause: The product had a problem. Ink service capacity warning Solution... cartridges are installed correctly Solution 3: Contact HP support Solution 1: Install all four ink cartridges Solution: Solve ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 87
    ... Solution 2: Make sure the ink cartridges are installed correctly Solution: Make sure all of the ink cartridges are properly installed. Refer to the following steps to resolve this...icon and color of the ink cartridge with the slot that has the same shaped icon and color. Errors 85 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 88
    ... if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, ... ink cartridge. CAUTION: Be careful not to bend the tab out more than about 1.27 cm (0.5 inches). Solve a problem 86 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 89
    ... support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose ... then click Contact HP for information on calling for technical support. Cause: There was a problem with the ink ..., try the next solution. Non-HP cartridge Solve a problem Solution: Follow the prompts ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 90
    ... HP ink cartridges are designed and tested with HP printers to help you easily produce great ... cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of... HP ink cartridges are designed and tested with HP printers to help you easily produce great...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 91
    ... see if that improves the quality. To clean the printhead from the HP Photosmart Software 1. Load letter, A4,...paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer ... tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 92
    ... 1. Make sure that the product is turned on. 2. Open the ink cartridge door. 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage until it stops. Solve a problem 90 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 93
    ... electrical contacts, and the electrical contacts. 1 2 3 Plastic ramps on the sides of the nozzles Edge between nozzles and contacts Electrical contacts CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger. Errors 91 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 94
    ...lint-free cloth to wipe the plastic ramps on both sides of the nozzles. Wipe away from the nozzles. Solve a problem 92 d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to the next step. Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 95
    ... handle. NOTE: Make sure you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. Errors 93 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 96
    ... Solution 2: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Solve a problem 94 ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 97
    Problem with printer preparation Solution: Check the print quality of the current print job. If ...see if that improves the quality. To clean the printhead from the HP Photosmart Software 1. Load letter, A4,...Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 98
    Chapter 11 Solve a problem 96 Solve a problem
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 99
    12 Stop the current job Stop the current job 97 To stop a current job from the product ▲ Press Cancel on the control panel. If the current job does not stop, press Cancel again. It can take a few moments for the current job to be cancelled. Stop the current job
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 100
    Chapter 12 Stop the current job 98 Stop the current job
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 101
    ... The technical specifications and international regulatory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart. This section contains the following topics Notice Cartridge chip ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 102
    ...the product's usage information. Specifications Technical specifications for the HP Photosmart are provided in this section. For complete product specifications,...to 140 ºF) In the presence of high electromagnetic fields, it is possible the output from the HP Photosmart may be slightly distorted HP ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 103
    ...) Print resolution To find out about the printer resolution, see the printer software. For more information,... HP's Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html ... safety data sheets Recycling program HP inkjet supplies recycling program Power ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 104
    ...'s Eco features • Smart Web printing: The HP Smart Web Printing interface includes a ... electronic recycling centers throughout the world. HP conserves resources by reselling some of its most ... information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 105
    ...usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ...Deutsch Français English Chemical Substances HP is committed to providing our customers with information ... information report for this product can be found at: www.hp.com/go/reach. Svenska Slovenščina...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 106
    Chapter 13 Toxic and hazardous substance table Technical information 104 Battery disposal in the Netherlands Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze batterij leeg is, moet deze volgens de geldende regels worden afgevoerd....
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 107
    ... to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified ... kvalificerade servicetekniker får utföra service på batteriet och byta ut det... durată de viaţă a produsului. Orice lucrare de service sau de înlocuire a acestei baterii trebuie ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 108
    ... about the power cord Notice to users in Korea HP Photosmart B109 series declaration of conformity Regulatory model identification ... number should not be confused with the marketing name (HP Photosmart B109 series, etc.) or product numbers (Q8433A, etc.). FCC statement Technical information 106 ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 109
    VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Korea Technical information Regulatory notices 107
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 110
    Chapter 13 HP Photosmart B109 series declaration of conformity Technical information 108 Technical information
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 111
    ...non-HP ink 87 previously used 89 invalid file name 71 C connection problems HP All-in-One will not turn on 53 control panel buttons 6 features 6 copy fit to page fails ... message 72 file unreadable 70 HP Photosmartcannot read 63 photos missing 70 troubleshoot 63 missing ink cartridge ...
  • HP Photosmart All-in-One Printer - B109 | User Guide - Page 112
    ...65 text format incorrect 66 text incorrect 66 troubleshooting 65 software installation reinstall 57 uninstall 57 ...incorrect or missing on scan 66 transparencies specifications 100 troubleshoot incorrect measurements 57 setup 53 troubleshooting copy 67 error messages 67 memory card 63 print 58 scan 65...



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HP Photosmart All-in-One Printer - B109 Manual