HP Photosmart All-in-One Printer - B109 User Guide - Page 81

If the message has gone away, stop troubleshooting here. The error has been, gone away.

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3. Make sure the ink cartridges are installed in the correct slots. Match the shape of the icon and color of the ink cartridge with the slot that has the same shaped icon and color. 4. Run your finger along the top of the ink cartridges to locate any cartridges that are not snapped completely down. 5. Press down on any cartridges that are sticking up. They should snap down into place. 6. If an ink cartridge was sticking up and you were able to snap it back down into place, close the ink cartridge access door and check if the error message has gone away. • If the message has gone away, stop troubleshooting here. The error has been resolved. • If the message has not gone away, proceed to the next step. • If none of the ink cartridges were sticking up, proceed to the next step. 7. Locate the ink cartridge that is indicated in the error message, and then press the tab on the ink cartridge to release it from the slot. Solve a problem Errors 79

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3.
Make sure the ink cartridges are installed in the correct slots.
Match the shape of the icon and color of the ink cartridge with the slot that has
the same shaped icon and color.
4.
Run your finger along the top of the ink cartridges to locate any cartridges that
are not snapped completely down.
5.
Press down on any cartridges that are sticking up.
They should snap down into place.
6.
If an ink cartridge was sticking up and you were able to snap it back down into
place, close the ink cartridge access door and check if the error message has
gone away.
•
If the message has gone away, stop troubleshooting here. The error has been
resolved.
•
If the message has not gone away, proceed to the next step.
•
If none of the ink cartridges were sticking up, proceed to the next step.
7.
Locate the ink cartridge that is indicated in the error message, and then press the
tab on the ink cartridge to release it from the slot.
Errors
79
Solve a problem