HP Photosmart C4390 User Guide - Page 128
Memory card troubleshooting
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Troubleshooting Ink is spraying the inside of the HP All-in-One when I print a photo Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type. Solution: Make sure you load photo paper in the input tray before you print a borderless print job. Memory card troubleshooting Use this section to solve these memory card problems: • My memory card no longer works in my digital camera • The HP All-in-One does not read the memory card • The Photo light next to the memory card slots is blinking • The On light blinks when I insert my memory card • The photos on the memory card do not transfer to my computer • Memory card is not available • The file name appears as meaningless text • Other users on the network can access my memory card • Error message: Cannot find the file or item. Make sure the path and file name are correct. My memory card no longer works in my digital camera Cause: You formatted the card on a Windows XP computer. By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card. Solution: Reformat your memory card in your camera or format your memory card in a Windows XP computer by selecting the FAT format. The HP All-in-One does not read the memory card Cause: The card is inserted backwards or upside down. Solution: Turn the memory card so that the label side is up and the contacts are facing the HP All-in-One, and then push the card forward into the appropriate slot until the Photo light turns on. If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on. After the memory card has been inserted properly, the Photo light will blink for a few seconds, and then remain lit. Cause: The card is not fully inserted. Solution: Make sure you fully insert the memory card into the appropriate slot on the HP All-in-One. Memory card troubleshooting 127